LA QUINTA SAN JOSE AIRPORT

Dear TripAdvisor Member,

Thank you very much for choosing to stay with us during your recent visit to Santa Clara University; we hope you had a productive, and enjoyable trip. I would like to take a moment to express our gratitude at your willingness to share your great experience with the online community, and inform you what a pleasure it was to have you stay with us!

As you mentioned, we are centrally located to most nearby attractions - in your case Santa Clara University, and Mineta San Jose International Airport - and pride ourselves on being one of the best hotel values in Silicon Valley. It is our firm belief that if you are looking for a quality hotel, with a modern feel, and top-of-the-line amenities, you shouldn't have to pay an "arm and a leg" for it!

Unfortunately, there is not much we can do to stop arriving/departing aircraft from passing overhead, but we have done our best to ensure that our rooms are reasonably shielded from the resulting noise, and we hope you enjoyed the "flight-less" hours - from 11:00pm to 6:30am - each night of your stay!

We are ecstatic that you decided to give us a try, and thank you for encouraging others to do so as well. I hope this will not be the last time you visit the San Jose area, as we would love the opportunity to welcome you back. Until then, thanks again for staying with us, and have a great day!

Kind Regards,

Kyle Van der Schoor
General Manager « hide

Dear rebecca c,

Thank you for the excellent review of our property. It was our pleasure to ensure that you were well advised, well rested, and at the airport on time for your Mexican excursion! We hope that you had a wonderful time in Mazatlan; as beautiful as it is down there, I'm sure the two weeks must have just flown by!

We were certainly concerned when midnight rolled around, and we had not seen you check back in with us, but were relieved to receive your call after your delayed arrival. I am very happy that you enjoyed the room upon your return, and that our new beds allowed you to get some much needed rest (after such a long ordeal), for your drive home that morning.

I am glad that you arrived back home safely, and would like to take this opportunity to invite you back to stay with us, whenever you find yourself in the San Jose area again! On behalf of all us, here at the La Quinta Inn San Jose Airport, thanks again for staying with us, and have a wonderful day!

Kindest Regards,

Kyle Van der Schoor
General Manager « hide

Dear abqtraveler13,

Thank you so much for your amazing review! "Wow!" is exactly the reaction we were hoping for when we embarked upon on renovation and we are so glad that you had such a great experience. I would however like to apologize that the other hotels on your trip did not meet your standard. I can understand how that could put a damper on a trip. However I am thrilled you had a good night sleep at our property!

In regards to the breakfast hours, we are looking into them as you are right that we do have quite a few early travelers. We have been working on a solution that will allow us to guarantee that all of our guests leave with a well balanced breakfast. We are working to see how to best accomplish this while still abiding by food safety codes. In the meantime we are offering a to-go breakfast with yogurt, fruit and a granola bar.

Thank you again for choosing La Quinta San Jose for your trip and we look forward to seeing you the next time you are in the area!

Yours in hospitality,

Rachel Rohrenbach
Assistant General Manager « hide

Dear JandP69,

Thank you for taking the time out of your day to share your La Quinta experience with your fellow TripAdvisors, and let me say what a pleasure it was to have you stay with us!

As you mentioned, we have recently renovated our property - from the ground up - to ensure that you not only receive the quality you expect, but the service that you deserve. I'm glad you enjoyed the new, modern feel of our hotel, and our staff wish to inform you that it was a delight to serve you as well.

We do apologize that there are not many services at our exit, but are glad you enjoyed our staff's recommendations, and hope that you were able to enjoy a bite (along with your favorite cocktail) at Naki's Lounge; our on-site, full-service bar. As our rooms are not 100% soundproof, we will certainly make sure that the next time you stay with us, not only do we get you a quiet room on the second floor, but we also provide you with a pair of complimentary earplugs (available at the front desk, for our light sleepers).

You are absolutely correct that what you experience at our hotel is not what you might traditionally expect from a La Quinta property. But here, at the La Quinta Inn San Jose Airport, we pride ourselves upon raising the bar for our guests; to ensure that your stay is as comfortable, and as memorable as possible.

We are grateful that you allowed us the opportunity to accommodate you, and we hope to have another chance to do so, very soon!

Until then... on behalf of the entire La Quinta Inn San Jose Airport team: "Thank you very much, and have a wonderful day!

Kyle Van der Schoor
General Manager « hide

Dear PolarbrAZ,

Thank you so much for choosing the La Quinta Inn San Jose Airport for your accommodation needs during your recent visit to the San Jose Area. I am happy to hear that you, and your daughter, both enjoyed yourselves!

We are definitely proud of the results of our massive renovation efforts, and appreciate you taking the time to share the quality of your experience with the online community. Hopefully, you were both able to take advantage of our proximity to the highway interchange, and enjoy all that the San Jose area has to offer. In fact we hope you will visit us again soon, so that we may recommend more ways to enjoy yourself, in the nearby area, than you may have previously been aware.

From our family at the La Quinta Inn San Jose Airport, to yours, thank you for allowing us the opportunity to serve you. We hope to see you next time!

Best wishes,

Kyle Van der Schoor
General Manager « hide