We are centrally located in Richmond. Near all major interstates. All of our rooms are suites with kitchenettes, geared towards the extended stay customer. Here on property we offer free wi-fi, free laundry facilities and a fitness center. Outside, we have a gazebo and grill for all guests to use. We offer privacy and security at our hotel.
Studio suites have one queen-size bed and are equipped with a kitchenette, including full-size fridge, microwave, dishwasher, range w/ 2 burners, and pots and pans and utensils.
We do have rooms with 2 double beds in them as well.
Star Rating:
Local Attractions:
Museums, James River, Convention Center, McGuire VA Hospital, Dupont, Phillip Morris, VCU, MCV
Hotel Reviews for Candlewood Suites Richmond South
3.5out of 5Based on 21 guest reviews, Average
Based on 29 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
10
Very Good
6
Average
4
Poor
6
Terrible
3
Most Recent Traveler Reviews:
“Dont stay here!”
Apr 20, 2013
robinsocialworker, Manchester NJ | Trip type: Couples
I took the chance on this hotel since we'd only be staying one night of our travel home. Plus it is part of the points reward program through Holiday Inn...
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I took the chance on this hotel since we'd only be staying one night of our travel home. Plus it is part of the points reward program through Holiday Inn Express, which is where we stay quite often. Yuck! First of all, there were dogs allowed in the rooms on our floor who barked during the night. The blowdryer was broken, computer chair ripped and to boot, the light by the door had to stay on all night in order for the bathroom light to go on, so if during the night you needed to pee all the lights in the room came on! The manager chuckled when I told him and he explained a way around the light dilemma in the room but by then, we were through with this place! Surprisingly on a good note the gym was fabulous, LOL! go figure « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear robinsocialworker,
Thank you for taking the time to express your thoughts and concerns. Please accept my sincere apologies for any inconvenience you have experienced and for the hotel conditions that did not meet your expectations. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. I hope to have the opportunity in welcoming you back to stay with us and hope that this occasion did not deter you from staying with us again.
Checked in here on the way to Myrtle Beach. Proffered an internet coupon, $54.99, for a one night stay. Easy access off the I95. Checkin was fast, easy, competent and...
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Checked in here on the way to Myrtle Beach. Proffered an internet coupon, $54.99, for a one night stay. Easy access off the I95. Checkin was fast, easy, competent and friendly. Room was clean and large with full kitchen facilities. Free movies available at the front desk, and the selection was good. Bed was comfortable, wifi worked fine. Will definitely return. « less
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Management response from Navia Gulley, Director of Sales
Dear iwmclean,
Thanks for your review of your time spent at our hotel. I'm so glad that we met all of your needs while you stayed with us. We hope to see ou soon! When you come back, we'll have all the amenities you're used to and plenty of friendly smiles to go around. Safe travels out there!
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I was traveling without reservations and I stop to check the discount guides for a hotel that was not too expensive but yet clean and safe. I selected this proper...
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I was traveling without reservations and I stop to check the discount guides for a hotel that was not too expensive but yet clean and safe. I selected this proper after I called to confirm rooms were available and get directions. The front desk staff were very professional and the rooms were very nice. I felt at home when I got into my room. This was my first time with Candlewood and I had always wanted to stay in one to see how they compared to other chains. I was not disappointed. A word of caution though, if you are uncomfortable with your hotel being near industrial parks then you may want to choose another place. This hotel is just outside Philip Morris' gates, but to be fair I had no problems with noise or any such issues. Very easy access to and from I-95. Great place to stay for a night or two if you are in the area. « less
Read management response to this review.
Management response from Navia Gulley, Director of Sales
Dear RPatterson_301,
Thanks for giving Candlewood Suites a try! I'm so happy that you were pleased with our property and that you will always think of us as your first Candlewood experience. We love it when guests say that they feel at home in our hotel because we aim to provide all the comforts of home in all of our suites. We hope to see you soon on your next trip to the area.
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“Great Value, Welcoming Staff”
Mar 24, 2013
HDStripad, Australia | Trip type: Couples
After a week on the road we really appreciated the comfortable room, with kitchen, free wifi and free guest laundry downstairs. Blackout curtains ensured a good night’s sleep despite being...
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After a week on the road we really appreciated the comfortable room, with kitchen, free wifi and free guest laundry downstairs. Blackout curtains ensured a good night’s sleep despite being at the junction of two very busy roads. Minor housekeeping issues that didn;t affect our stay. With a discount coupon it was very good value.
Reception was welcoming and very helpful with directions to supermarket and loan of maps to find our way into the city. We took a short drive into the city, found cheap all-day parking and explored Richmond’s history. Moving on was easy as the motel was close to the roads south to first settlements and Williamsburg.
The only downside was its location, overlooking Phillip Morris in the industrial area of Richmond. A few junk food outlets but no restaurants we’d use within walking or easy driving distance. Many of the guests were working short-term nearby and for them the location was fine.
I’d recommend to other tourists as welcoming, very comfortable and good value if you are prepared to drive everywhere, cook-in (which suited us fine) or eat junk food. « less
Read management response to this review.
Management response from Navia Gulley, Director of Sales
Dear HDStripad,
Thank you for the wonderful review of our hotel. I am so glad that you enjoyed yourself here in Richmond, and I do hope you stop by again. Our hotel's south side location can seem to be a disadvantage, but really it offers the best of both worlds. Downtown is just a hop, skip, and a jump, but guests never pay to park at our hotel. And being close to Philip Morris means our guests in town on business don't have far to go. It's a win-win!
I'll be sure to commend the front desk for being so helpful to you! Hope to see you again, as I'm sure you left a few stones unturned along Richmond's history trails.
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“Stay on the weekend”
Mar 10, 2013
jacobandjune, Bowie, Maryland
Came in on a Saturday for a one night stay with my family of four. Stayed using Priority Club points, so was booked into a studio... but the gentleman at...
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Came in on a Saturday for a one night stay with my family of four. Stayed using Priority Club points, so was booked into a studio... but the gentleman at the front desk upgraded us into a one bedroom suite. Awesome, awesome upgrade. It would have been awfully tight in the studio had the guy not found me a one bedroom suite.
I loved the hotel's proximity to the highway, the convenience of the the Candlewood Cupboard (an onsite sundry shop that is run on the honor system), and the kitchen I had in my room.
Overall - the hotel served its purpose by providing clean, comfortable accommodations for my overnight stay. Would definitely be back again as long as I could get 5K point redemption deal I got this time around. « less
Read management response to this review.
Management response from Navia Gulley, Director of Sales
Dear jacobandjune,
Thank you for recommending our property to others here on TripAdvisor. I'm happy to hear that you enjoyed your stay and found our hotel to be very convenient for your time spent in Richmond. Thanks for mentioning how we go above and beyond to ensure our guests are comfortable. What we did for you regarding a room upgrade is just one of many things we're willing to do to make sure our guests our satisfied. We hope to see you soon!
Thank you!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00 PM
Check Out:
12:00 PM
Year of Last Renovation:
2008
Floors:
3
Rooms:
104
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
65
Handicap Rooms:
6
Suites:
104
Room Windows:
Windows Do Open
Cleaning Frequency:
Weekly
Meeting Rooms:
0
Policies / Expenses
Cancellation: 6:00pm day of check in for individuals
48 Hours for groups
Nightly Parking:
0
Total Taxes:
13.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Candlewood Suites Richmond South
Standard Suite
One Bed
Complimentary wireless Internet access keeps you connected, the CD player makes it easy to listen to your own music, and premium TV channels are offered. The private kitchen is equipped with a refrigerator, a stovetop, and a microwave. Bathroom amenities include a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered.
One Bedroom Suite, Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, the CD player makes it easy to listen to your own music, and premium TV channels are offered. The private kitchen is equipped with a refrigerator, a stovetop, and a microwave. Bathroom amenities include a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Smoking.
One Bedroom Suite, Non-Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, the CD player makes it easy to listen to your own music, and premium TV channels are offered. The private kitchen is equipped with a refrigerator, a stovetop, and a microwave. Bathroom amenities include a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Studio, One Queen Bed, Smoking
One Queen Bed
The CD player makes it easy to listen to your own music, and premium TV channels are offered for your entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Smoking.
Studio, One Queen Bed, Non-Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, the CD player makes it easy to listen to your own music, and premium TV channels are offered. The private kitchen is equipped with a refrigerator, a stovetop, and a microwave. Bathroom amenities include a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
One Queen Bed, Non-Smoking, Accessible
One Queen Bed
The CD player makes it easy to listen to your own music, and premium TV channels are offered for your entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Studio, One Queen Bed, Non-Smoking
One Queen Bed
The CD player makes it easy to listen to your own music, and premium TV channels are offered for your entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Candlewood Suites Richmond South
Air conditioning
Alarm clock
Central location
Clothes drying
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
DVD Player
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Kitchen facilities
Laundry facilities
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shop
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPets under 75 lbs. $50 non-refundable deposit
Airport & Shuttle Information - Candlewood Suites Richmond South
Richmond International Airport 15 miles
Airport Shuttle? Sorry, no airport shuttle available.
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