·685 newly renovated, deluxe rooms, many with views of the Potomac River, Washington Monument and the U.S. Capitol
·30,000 square feet of flexible meeting space - accommodates groups of 10 to 1,600 people
·23,000 square feet of permanent exhibit space designed for successful trade shows and conventions
·Complete catering services for all events
·In-house audio visual services
·Outdoor swimming pool, whirlpool and exercise room
·Several dining options including Chesapeake Grill Restaurant & Lounge – an award-winning rooftop restaurant; Cinnabar – a full service restaurant overlooking the atrium and offering deluxe breakfast and lunch buffets; and Perks – a lobby stand offering coffee, pastries, sandwiches, salads, frozen yogurt and much more
Star Rating:
Local Attractions:
·Conveniently located a bridge away from Washington, DC - Three miles from the White House,
the US Capitol, the Monuments, and the Smithsonian Museums.
·One-half mile from the Ronald Reagan Washington National Airport and two miles from historic Old
May 21, 2013
Micky O, Richmond, Virginia | Trip type: Business
I attended a conference and the hotel provided a generous meeting space. I liked the check-in process done at a kiosk without having to go stand in a line at...
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I attended a conference and the hotel provided a generous meeting space. I liked the check-in process done at a kiosk without having to go stand in a line at the front desk. My room was very well appointed- a sitting area was part of the room which I like. It was nice to have space to sit and relax other than lounging on the bed. The food was very good for banquet food. My only complaints- I had to pay for Internet and parking is valet only and on the expensive side. « less
“A nice hotel, but lots of nickel and diming”
May 17, 2013
ortingdude, Orting, Washington | Trip type: Couples
The hotel, itself, is nice and the rooms and beds are comfortable. Also, it seems to be very quiet. Elevators are slow. Internet is outrageous, more like it should be...
more »
The hotel, itself, is nice and the rooms and beds are comfortable. Also, it seems to be very quiet. Elevators are slow. Internet is outrageous, more like it should be priced 10 years ago. A hotel of this caliber, it should be free. Parking is only by valet and is almost $30 per day, ouch. « less
“Comfortable, easy access to metro stop”
May 12, 2013
Macybear, Richmond, Virginia | Trip type: Business
I got to this hotel from Union Stattion, the main D.C. train station, via the metro and the Hyatt's shuttle bus. As a front desk person described, you pick up...
more »
I got to this hotel from Union Stattion, the main D.C. train station, via the metro and the Hyatt's shuttle bus. As a front desk person described, you pick up the metro in Union Station and with one connection you get off at the Crystal City metro stop. As there is no marked stop for the Hyatt shuttle bus, this is a little vague but it works. Go to a nearby side street where all the city bus stops are with electronic signs. The Hyatt shuttle bus (clearly marked) stops at the head of this line of city bus stops. So if you wait just beyond the bus stops, you will be good. The shuttle comes by every 15 minutes during the day. The hotel is only a couple minutes drive from here.
I had a beautiful, relaxing room on the 18th floor. The decor was soothing with a lot of greys, browns, and blacks. The bed was comfortable and I appreciated the extra blanket in the closet.
The staff from the shuttle drivers to the people who work at the front desk and housekeeping are all very pleasant, helpful, and energetic.
The breakfast buffet was very good. I especially liked the variety of oatmeal toppings including 2 kinds of nuts, granola, dried cranberries, and raisins. The only thing I think Hyatt can improve about their breakfast experience is to have newspapers readily available. At this hotel, to get a newspaper to read during breakfast, you have to initially go down to the first floor to get the paper and then back up to the 2nd floor for breakfast. This seems to be the case at other Hyatts I've stayed at as well.
Nearby walkable places to eat: There is a Legal Seafoods and a Chili's that are both a 10 minute safe walk from the hotel. I ate at the Legals one evening sitting at the bar. Excellent food and good company. For a quick sandwich, I recommend the Clark Street Grill right across the street from the Hyatt. I went there for a lunch a couple times. The food is good and comes out quickly. « less
“A convenient hotel”
May 9, 2013
NewYorkLonghorn, Austin, Texas
The hotel is very convenient to National Airport and has good conference facilities. I have rated the cleanliness only very good as in the public rest rooms toilets were leaking...
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The hotel is very convenient to National Airport and has good conference facilities. I have rated the cleanliness only very good as in the public rest rooms toilets were leaking and there seemed to be a dearth of toilet paper! I will never understand why Internet access is not free in all the rooms. It is free in the lobby which is not always convenient. Service in the restaurant is good, however, as in many hotels the food is overpriced. « less
“DIRTY!!!”
May 7, 2013
urtravelguru
I recently just had my stay here and all i can say is that the rooms are extremely dirty. The shower is dirty, the toilet is gross, the sheets are...
more »
I recently just had my stay here and all i can say is that the rooms are extremely dirty. The shower is dirty, the toilet is gross, the sheets are awful. This hotel really needs service especially the bathroom « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: In order to cancel a reservation without penalty, it needs to be canceled 24 hours prior to the date of arrival by 4:00pm. Penalty is one night’s room and tax.
Guestroom Dbl
2 double beds. View of airport or Potomac River. Desk with adjustable swivel chair. 36 inch flat-panel TV with cable channels, HBO and pay movies. Wired and wireless Internet access (surcharge). Two phones (one speakerphone) with voice mail. Coffeemaker. Hair dryer. Iron/ironing board. Cribs and rollaway beds are available on request. This room is wheelchair accessible and pet-friendly.
Business Plan
2 double beds. 240 square feet. Desk with adjustable swivel chair. Full breakfast for one adult, daily. One bottle of water per room, per day. Complimentary wireless and/or wired high-speed Internet access. Complimentary long-distance calls within continental United States, Hawaii, Canada. Complimentary local and toll-free calls. Weekday newspaper delivery. Pressing of one shirt or blouse per day. Cable TV with HBO and pay movies. Coffeemaker. Hair dryer. Iron/ironing board. Cribs and rollaway beds are available.
Guestroom King
One king bed. View of airport or Potomac River. Coral and blue decor with colorful art prints and wood furnishings. Desk with adjustable swivel chair. Cable TV with HBO and pay movies. Video messages, account review, and check-out. Dial-up Internet access (surcharge). Wireless Internet access (surcharge). Two phones (one speakerphone) with voice mail. Coffeemaker. Hair dryer. Iron/ironing board. Cribs and rollaway beds are available.
Business Plan 1 King
One king bed. 240 square feet. Desk with adjustable swivel chair. Full breakfast for one adult, daily. One bottle of water per room, per day. Complimentary wireless and/or wired high-speed Internet access. Complimentary long-distance calls within continental United States, Hawaii, Canada. Complimentary local and toll-free calls. Weekday newspaper delivery. Pressing of one shirt or blouse per day. Cable TV with HBO and pay movies. Coffeemaker. Hair dryer. Iron/ironing board. Cribs and rollaway beds are available.
Amenities - Hyatt Regency Crystal City
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Charge for early check out
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Office or business center
Private car parking
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Telephone in all rooms
Television
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Hyatt Regency Crystal City
Complimentary Shuttle Service to/from the Reagan National Airport and Crystal City Metro Station.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Complimentary Shuttle Service to/from the Reagan National Airport and Crystal City Metro Station.
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Based on 493 traveler reviews 
Value
Rooms
“DIRTY!!!”
Guestroom Dbl
Guestroom King