Address
380 Kensington High St.
London, W148NL
United Kingdom 1-800-230-4134 Map
HILTON LONDON OLYMPIA
Location. Hilton London Olympia is a business friendly hotel located in London's Kensington Earl's Court neighborhood, close to Olympia Conference and Exhibition Centre, Earl's Court Exhibition Centre, and Kensington Palace. Additional points of interest include Royal Albert Hall and Buckingham Palace.
Hotel Features. Hilton London Olympia's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4 star property has a business center and offers a meeting/conference room, secretarial services, and limo/town car service. Wireless Internet access (surcharge) is available in public areas and the hotel has an Internet point. This London property has event space consisting of banquet facilities and exhibit space. Business services and tour assistance are available. Guest parking is limited, and available on a limited first come, first served basis (surcharge). Additional property amenities include a coffee shop/cafT, a concierge desk, and multilingual staff. The property has designated areas for smoking.
Guestrooms. 405 air conditioned guestrooms at Hilton London Olympia feature minibars and coffee/tea makers. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer direct dial phones with voice mail. Televisions have premium satellite channels and pay movies. Also included are irons/ironing boards and clock radios. Guests may request hypo allergenic bedding and wake up calls. Housekeeping is available daily.
May 18, 2013
DoctorFeelgoodDorset, Dorset | Trip type: Business
Stayed at Hilton Olympia for an event purely based on location as nearest large Hotel to Olympia Exhibition site (5 mins). Also regretted it as soon as I tried to...
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Stayed at Hilton Olympia for an event purely based on location as nearest large Hotel to Olympia Exhibition site (5 mins). Also regretted it as soon as I tried to park in the underground carpark which has mini spaces and a very low ceiling (beware SUV drivers). Lobby area and general amenities are fine but rooms are very dark, furniture a bit battered and traffic noise is bad on front of Hotel. WiFi is £14.99 extra in room but free 60 minutes in Lobby area. Equipment in room is fine, 2 bathrobes, comfy bed, breakfast was okay and staff reasonably friendly. I paid £341 for one night B&B basis plus parking – trouble is next week I stayed at 5 Star Intercontinental Park Lane and paid £397 for same basis so Hilton looks VERY poor VFM for London in general – it only gets away with due to location. My advice is to look at Trip Advisor and stay a mile or so away from Olympia – you will pay much less and get much more! « less
Read management response to this review.
Management response from Riaan Stiglingh, Director of Operations
Dear DoctorFeelgoodDorset,
Thank you for your review we received on the 18th May.
I apologise that you found the room not too your satisfactions and I am pleased that the team made the stay a more pleasurable one.
The car park is clearly signed with the height restrictions upon entering and the team in the car park would be very happy to assist in the future should you require any assistance.
Best wishes,
Riaan Stiglingh Director of Operations Hilton London Olympia
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“Not impressed!”
May 16, 2013
Kim H, Milton Keynes, England, United Kingdom
Firstly - this is not really near the tube you need it's a good 15/20 minute walk away to high street kensington so when you have heavy bags not brilliant...
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Firstly - this is not really near the tube you need it's a good 15/20 minute walk away to high street kensington so when you have heavy bags not brilliant - was told its right near one! Second I had to wait ages to check in whilst two hotel staff where talking in the lobby after a 14 hour day travelling and conferencing I was not impressed! Walking in I had no TV as this was not working but the maintainence man was quick and friendly. Hot breakfast is disgusting - this is not a full English by far! Stuck with selection if fruit, yougurt and pastries..... Average hotel, bus stops near.... Had dinner in the resturant one night and it was lovely - very very good food - scallops are like something from masterchef! Made a huge complaint as the cleaners never left enough towels & dumped all my stuff on the floor to make a bed which had never been slept in! Head of housekeeping very apologetic but still a goodwill gesture would have been nice. People in costa are rude and not overall impressed « less
Read management response to this review.
Management response from Riaan Stiglingh, Director of Operations
Dear Kim H,
Sincere apologies that you had to walk from Kensington High Street the numbers 9/10 bus stop to the left of the tube station stops outside the Hotel and will take 9 minutes on a busy day that will certainly easy you’re travelling.
I have shared your comments regarding check in and room refresh and Costa with the respective Managers to action.
I am pleased that you enjoyed dinner and can assure you that in the Restaurant we serve both a Full English and Continental Breakfast and I can only apologise that it did not meet with your approval.
We have a Manager on Duty 24/7 and should encounter any problem with future stays please do not hesitate to bring it to their attention to be rectified.
Best wishes,
Riaan Stiglingh Director of Operations Hilton London Olympia
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“Champagne Breakfast”
May 16, 2013
Naomi T, London, United Kingdom | Trip type: Couples
Today I popped in with my husband for a champagne breakfast to celebrate my birthday without having a room booked. The first impression we found the reception area to be...
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Today I popped in with my husband for a champagne breakfast to celebrate my birthday without having a room booked. The first impression we found the reception area to be very overheated but staff rather cool and very welcoming. For breakfast there was a wide and appetising selection of food to choose from. However the Full English breakfast at the hot food bar was only lukewarm. Staff were very attentive and quick, especially to mention Mariana, Victoria and Diana who spontaneously served me a decorated plate of delicious birthday cake with a candle whilst singing Happy Birthday.This was a very lovely surprise. Overall we are looking forward to come back soon, definitely before my next birthday. « less
Read management response to this review.
Management response from Riaan Stiglingh, Director of Operations
Dear Naomi T,
Happy Belated Birthday, I am pleased that Mariana, Victoria and Diana made it your day a memorable one.
I have shared your comments regarding the Lobby heating with the team to action, and apologise for that your breakfast was lukewarm. I have asked the Head Chef to investigate with his Breakfast team.
Looking forward to welcoming you back soon
Riaan Stiglingh Director of Operations Hilton London Olympia
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“Variable but overall not bad”
May 16, 2013
Sara D, Wendover, United Kingdom | Trip type: Business
I have stayed here twice in the last month, each time via the Lastminute.com secret hotel option. The first time: reception welcoming. I asked about stairs as I don't like...
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I have stayed here twice in the last month, each time via the Lastminute.com secret hotel option. The first time: reception welcoming. I asked about stairs as I don't like lifts and was on the third floor and that seemed to floor them a bit. Room excellent - very wide bed (3 pillows wide), very clean. Still can't abide hotels that only give a few of those little plastic milk things (never enough for a few cups of tea of tea or coffee!) and no room in their mini bar fridges to put your own milk. UHT milk is so awful so I always take my own. I always bang on about having a tea pot for tea so bang on I will about it in relation to this hotel too! Nice view of street outside. Very quiet. Checking out was frustrating - nobody at reception as the receptionist had to leave to sort something out and a long queue. Not until the receptionist came back that she called for another receptionist. The second time: reception welcoming again. This time on the 8th floor so I had to use the lift as I had a heavy case. Normally when I say I don't like lifts, the receptionists say they will have my case taken up for me as I trudge up the stairs. Nothing like that here. Room much smaller. Bed much smaller. Disappointing as I tend to expect the same experience each time. Room spotless. And the same good quality mattress, bed linen and pillows. Still limited amounts of the awful UHT milk. Very loud noise from the central heating funnels outside the room - no view out except for those funnels and the opposite rooms. Haven't checked out yet so let's hope checkout is better than last time. Overall, decent price if you go via lastminute.com for a fairly decent room. I would expect better consistency though in relation to room view, room noise and room bed size if booking via the same system. « less
Read management response to this review.
Management response from Riaan Stiglingh, Director of Operations
Dear Sara D,
Thank you for your review of your last two stays, I would have loved the opportunity to meet with you in person and when you do stay again please join me for a coffee.
I apologise that on the second visit we could not offer you a lower floor please be assured that the concierge team would be happy to assist with any luggage request; they are situated to the left of the reception desk across from the Lifts.
I am pleased that you found both the price and location to your satisfaction
We look forward to welcoming you back soon
Riaan Stiglingh Director of Operations Hilton London Olympia
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“I had a godd Stay”
May 16, 2013
Natalia-Arthur80, London, England, United Kingdom | Trip type: Friends getaway
I did Booked in Last Minute.com . The Hotel is not bad but it is Old. A downside was the noise, we were very close to the railway and I...
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I did Booked in Last Minute.com . The Hotel is not bad but it is Old. A downside was the noise, we were very close to the railway and I could hear the neighbouring rooms water pipes. Also, you had to pay extra for wifi in the rooms « less
Read management response to this review.
Management response from Riaan Stiglingh, Director of Operations
Dear Natalia-Arthur80,
Thank you for your review on your stay.
I am pleased that you enjoyed the stay and please accept my sincere apologies for the noise that you experienced during your stay.
Best wishes
Riaan Stiglingh Director of Operations Hilton London Olympia
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Hilton London Olympia - Hotel Room Types
Twin Hilton Guestroom
1 twin bed. Desk. Television with premium satellite channels and pay movies. Wireless Internet access (surcharge). Multi-line phone. Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio. Iron/ironing board. Air conditioning. Non-Smoking.
Double Hilton Deluxe Room
1 double bed. Desk. Television with premium satellite channels and pay movies. Wireless Internet access (surcharge). Multi-line speakerphone. Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio. Iron/ironing board. Air conditioning. Cribs (infant beds) available upon request. Non-Smoking.
Single Hilton Guestroom
1 single bed. Desk. Television with premium satellite channels and pay movies. Wireless Internet access (surcharge). Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio. Iron/ironing board. Air conditioning. Non-Smoking.
Junior Suite, One Double Bed
One Double Bed
Wireless Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Suite, One Double Bed
One Double Bed
Wireless Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Double Hilton Guestroom
1 double bed. Desk. Television with premium satellite channels and pay movies. Wireless Internet access (surcharge). Multi-line phone. Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio. Iron/ironing board. Air conditioning. Non-Smoking.
Executive, One King Bed
One King Bed
Wireless Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Executive, One Double Bed
One Double Bed
Wireless Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities / Additional Information - Hilton London Olympia
Voice Mail
Electronic Room Keys
Coffee or Tea Maker
Fitness Facility
In House Bar
TV In Room
Business Center
Air Conditioning
Clothing Iron
Wake Up Service
Mini Bar In Room
Room Service
Hair Dryer
Check In:
3 PM
Check Out:
noon
Floors:
8
Rooms:
405
Area Attactions - Hilton London Olympia
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Olympia Conference and Exhibition Centre 0.2 km / 0.1 mi Holland Park 0.8 km / 0.5 mi Earl's Court Exhibition Centre 1 km / 0.6 mi Broadway Shopping Centre 1.3 km / 0.8 mi Hammersmith Apollo 1.4 km / 0.9 mi Shepherd's Bush Empire 1.5 km / 0.9 mi Kensington Palace 1.5 km / 0.9 mi Riverside Studios 1.7 km / 1.1 mi Westfield London Shopping Centre 1.7 km / 1.1 mi Stamford Bridge Stadium 2 km / 1.2 mi Royal Albert Hall 2 km / 1.2 mi Imperial College London 2 km / 1.3 mi Albert Memorial 2.1 km / 1.3 mi London Natural History Museum 2.1 km / 1.3 mi Electric Cinema 2.1 km / 1.3 mi
The nearest airports are: London (LHR Heathrow) 17.1 km / 10.6 mi London (LCY London City) 17.7 km / 11 mi
The preferred airport for Hilton London Olympia is London (LHR Heathrow).
Notifications and Fees
rged by the property at time of service, check in, or check out.
Self parking fee: GBP 35 per day
Fee for wireless Internet in public areas: GBP 14.99 (for 24 hours, rates may vary)
Fee for in room wireless Internet: GBP 14.99 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Based on 359 traveler reviews 
Value
Cleanliness
“Great location BUT poor VFM”
“Not impressed!”
Twin Hilton Guestroom
Double Hilton Deluxe Room
Single Hilton Guestroom