The Bradley Hotel & Conference Center is here to serve you! We offer 170 oversized guestrooms with all brand new amenities and marble vanities. All rooms come with complimentary Continential breakfast each day. We are located less than five (5) minutes from the Bradley International Airport (Hartford). We offer a small fitness center, a 24-hour business center and an indoor heated pool.
Our Ballroom & meeting space can hold anywhere from 10 people to 895 people!
Star Rating:
Local Attractions:
Six Flags New England, CT Trolley Museum, Basketball Hall of Fame, New England Air Museum, Mark Twain House, close to the Springfield, MA convention center and the convention center in Hartford, CT
May 5, 2013
Patricia W, Concord, North Carolina | Trip type: Family
The price was right; the staff was nice; the breakfast was okay. When I booked the hotel because it was pet friendly, I specifically asked if there was a pet...
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The price was right; the staff was nice; the breakfast was okay. When I booked the hotel because it was pet friendly, I specifically asked if there was a pet fee and was told no. When I checked in, I had to sign a paper that stated I was responsible for a $50 non-refundable pet fee. I refused to sign. The second day a staff member waved me over to the desk and got nasty about me and the dog fee. I told her that if my dog made a mess, then I would pay. (He never made a mess in the room.)
The WiFi never worked in my room during the 4 night stay. I repeatedly asked for it to be fixed and the staff was very pleasant, but it never got fixed. WiFi worked in the lobby but it was very inconvient to have to bring my laptop into the lobby to check my emails, etc. I never got to play my games at night as I did not want to go to the lobby and leave my sister alone in the room.
The bathroom was not clean (mainly tub needed recalking and grout cleaning desparately). The icemaker was no where close to my room and had to walk down my hall across to another wing and all the way down to the end of the hall. When I complained, they did bring a refrigerator to my room. The blanket on one of the beds was rotting and falling apart.
Nice pool and the room was warm, but the water was still too cold to go in. « less
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Management response from Thomas Snell, Manager
Thank you for your comments. I apologize that you had a less than exceptional experience. Thank you for making us aware of the WiFi issues. Our internet technicians have diagnosed the problem and it has be fixed. The next time that you book with us we, please let us know that you would like to be closer to an ice machine and we will do our best to accommodate your request. As far as the pet fee is concerned, this has been our policy for quite some time, i apologize that you were given the incorrect information. I have double checked, and I can assure you that no pet fees were charged to your account. The pool water temperature is set to 82 degrees, I am sorry that this was not acceptable to you.
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“A Work in Progress”
Apr 27, 2013
Ookla, Hartford, Connecticut | Trip type: Family
This hotel looks like it has come a long way but it still has a way to go. The lobby area is very nice, the staff is friendly, the breakfast...
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This hotel looks like it has come a long way but it still has a way to go. The lobby area is very nice, the staff is friendly, the breakfast was decent and they have a nice pool but the hallways, rooms, at least the one I stayed in, and the computer system could use some work.
Their system doesn't seem to give them a good idea of what rooms have which amenities as the room they initially gave me was missing things I asked for and I had to change rooms. Admittedly the first room was nicer than the second but this review is based on the second room.
The room still had an older TV, the first room had a flat screen, which wasn't a big deal, the picture was fine. The walls looked like they had been recently painted but the door frames and doors were chipped and looked terrible. The room, although it is currently a no smoking room, had a faint odor of stale cigarette smoke. The bathroom sink and shower were nice but the towel rack was falling off the wall and the wall paper looked kind of old and was peeling in places. Although the sink was nice, the water pressure is actually too high and for some reason they mounted the toilet paper under the front of the sink so if you weren't careful it overshot the sink and got the toilet paper all wet. The room was too warm for my taste and I couldn't get the A/C to do anything to cool it off. It wasn't even hot outside it was just warm in the room for some reason. The bedding looked pretty old and had what looked like cigarette burns (the first room had updated bedding). The carpet seemed fine.
All in all it was not too bad. There was nothing gross or really off putting but after coming into the lobby, the room was a let down. Its a good value for the money and I would love to see how it looks when they finish all the remodeling that they are obviously working on. « less
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Management response from Thomas Snell, Manager
Ookla, Thank you for taking the time out of your schedule to post a comment on tripadvisor.com. Your feedback is greatly appreciated. As you pointed out, we are still working on the renovations. We hope that you visit us the next time you are in the area so that you can see the improvements. Next time we will make sure that you get a flat screen television in your room.
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“bebas in CT”
Mar 23, 2013
LoS33, Charlottesville, Virginia | Trip type: Couples
This review is long overdue. Spent one night in this hotel on a long journey north for the holidays this past December with my beba. We didn't get to the...
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This review is long overdue. Spent one night in this hotel on a long journey north for the holidays this past December with my beba. We didn't get to the hotel for check in until some time past midnight after a very long day of driving. The staff was friendly and accommodating and agreed to let us stay a little later in the morning than their usual check out time since we were so late to arrive. We were so happy to sleep in and finally get some rest that we overslept the hotel's usual breakfast service. Oops! But, a few kind staff members went out of their way to grab us a a plate each of what was left over in the kitchen. Just what we needed before getting back on the road.
Overall hotel score: very good - room was clean, nice pool, comfortable bed, can't beat it for the price Overall staff rating: excellent
Shout out to Jennifer, Jim, and Mitch for being so lovely! « less
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Management response from Thomas Snell, Manager
Thank you so much for taking the time to write this review. It is very nice to hear when a staff member(s) goes out of their way to make a guest experience more enjoyable. We look forward to seeing you again in the near future.
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“Bates Hotel!!!”
Mar 20, 2013
RAF3546, Southbury, Connecticut | Trip type: Business
Stayed there this week due to an early flight out of BDL. It was so bad, it was almost comical. Its hard to find and The room was horrible. The...
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Stayed there this week due to an early flight out of BDL. It was so bad, it was almost comical. Its hard to find and The room was horrible. The blanket had several cigarette burns entirely through the material! The ceiling was water stained. And the tv was right out of the 70s....and there was no airport shuttle! Take this place OFF your list. « less
Read management response to this review.
Management response from Thomas Snell, Manager
Thank you for commenting in regards to your recent experience with the HillsPoint Hotel. I am very sorry we did not meet your expectations and that you had a less than exceptional encounter with us. We take complaints like yours very seriously. It is not our intention to inconvenience our guests in any way and I can well understand how disappointing this situation was for you.
Unfortunately I have no way of pulling up your information based on your username RAF3546. I wish you had reached out to one of our associates during your visit, as your concerns could have easily been remedied. In addition WE DO have an airport shuttle that is available to all of our guests. I apologize for the difficulties you had finding our location. We are currently going through a major renovation, part of which is replacing the highway signage. This should be complete in the upcoming weeks. As part of that renovation, we are also in the process of upgrading our televisions.
I once again apologize for the difficulties you had, but appreciate your bringing them to my attention. We value you as a customer and hope this experience will not spoil your image of HillsPoint Hotel.
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“eh”
Mar 14, 2013
George W, West Suffield | Trip type: Couples
large, spacious, newly painted lobby area. old, very old hallways and rooms which you will see after you check in. restaurant wasn't open yet, not sure when it will be....
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large, spacious, newly painted lobby area. old, very old hallways and rooms which you will see after you check in. restaurant wasn't open yet, not sure when it will be. continental breakfast was ok. even at groupon price of $42, we wouldn't go back. pool area is spacious, and could use a hot tub. « less
Read management response to this review.
Management response from Thomas Snell, Manager
Thank you for leaving your comments on TripAdvisor. I apologize that you had a less than exceptional experience with us. As you noticed, our property is undergoing renovations to make the guest experience more satisfying. I encourage you to visit the property this summer, as most of the renovations should be completed. Thanks again for leaving your comments, we hope to see you again soon.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: group cut off date is 30 days prior to event - unless otherwise agreed upon.
Nightly Parking:
0.00
Typical Group Deposit:
one night stay
Total Taxes:
12.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
6.00 Per Night
Occupancy Tax:
6.00 Per Night
Room Types - Hillspoint Hotel & Conferences
Standard King
One King Bed
Complimentary wired and wireless Internet access keeps you connected. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard Room Two Queens
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Extended Stay Room Type
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Hillspoint Hotel & Conferences
Air conditioning
Alarm clock
Baggage storage facilities
Central location
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPet friendly - with additional cleaning fee
Airport & Shuttle Information - Hillspoint Hotel & Conferences
Bradley International Airport is less then 5 minutes from the hotel.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
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Previously Known As: Bradley Hotel, Howard Johnson Inn & Conference Center
Based on 83 traveler reviews 
Value
Rooms
“Not going back there”
“bebas in CT”
“Bates Hotel!!!”
Standard King
Standard Room Two Queens