The brand new Renaissance Chicago O'Hare Hotel is unlike any other in the marketplace. A distinctive and dynamic style in design enhances the facilities many features. Aside from the standard room amenties, the Renaissance offers safes in each suite, large and sleek glass showers with massaging showerheads that you will want to take home and a bed you will not want to leave. Besides wonderful catering, the hotel offers a three meal restaurant, Fresh, a Mediterranean Market, with foods from Spain, Greece, Italy and Morocco. R Bar is the hippest place in town to enjoy the latest in martinis. In room dining is not just the usual and Fresh-To-Go is offered 24 hours per day. 24 Hour Business Center and Fitness Center, in addtion to the pool, whirlpool spa and saunas make your stay efficient and comfortable.
Star Rating:
Local Attractions:
Chicago, Allstate Arena, Stephens Convention Center, Harlem Irving Plaza
May 13, 2013
cmxpek, Michigan | Trip type: Business
I frequent the ORD area and have stayed at many hotels in the area including Marriott, Hyatt and Hilton properties. Now I think this Renaissance hotel is becoming my new...
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I frequent the ORD area and have stayed at many hotels in the area including Marriott, Hyatt and Hilton properties. Now I think this Renaissance hotel is becoming my new favorite one. I recently stayed here twice. The stay in April was just perfect - everything worked great and everyone was very friendly and helpful (even their airport shuttle driver was just amazing!). But I had some issues during the stay last wee - first the airport shuttle is supposed to be every half hour from the airport but somehow the one at 10:30pm never came which led me a waiting at the airport for ~50 minutes. Also the toilet water tank kept refilling by itself which required the Engineer to fix it. But the 2nd day, the manager Karen called me and appologized for the inconvenience and also offered me some compensation which resolved the issues satisfactorily. Bottom line - my experience at this hotel convinced me that the service here is consistent with the Marriott standard so I would recommend it to anyone I know of. (Actually I just booked myself some upcoming stays at this hotel) « less
“Very good option near O'Hare”
May 11, 2013
JLB_miles_to_go, Richmond, Virginia | Trip type: Business
My recent stay was the fourth time I've been here -- all for work meetings.
The hotel is convenient to O'Hare. There's a free shuttle and the train from O'Hare...
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My recent stay was the fourth time I've been here -- all for work meetings.
The hotel is convenient to O'Hare. There's a free shuttle and the train from O'Hare goes right next to the hotel. The train also goes downtown, so for an airport hotel, transportation options are very good.
The hotel itself is nicely decorated. The suites are a good size, very clean and comfortable. The beds are firm but sleep well. The bathroom is quite spacious and clean. One small drawback -- the lighting in the bathroom makes it difficult to see the details.
I've only eaten breakfast at the restaurant. The buffet is quite good. There are a few small restaurants in walking distance across the interstate. The Thai restaurant (Golden Elephant?) is a bit of a hole in the wall but really quite good if you're a Thai fan and the pizza place is good. Otherwise, take the train or a cab to somewhere else to eat.
If you need a hotel near O'Hare (or you wind up here for work), the Renaissance works quite well.
May 11, 2013
TrippingAmerican, United States | Trip type: Couples
The rooms are outstanding. Very roomy and comfortable.
Best of all is the customer service. This is true especially
of Bill McGuigan, one of the Room Coordinators.
Knowledgeable and friendly,...
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The rooms are outstanding. Very roomy and comfortable. Best of all is the customer service. This is true especially of Bill McGuigan, one of the Room Coordinators. Knowledgeable and friendly, Bill is sure to rise in the system.
Very large rooms separate bedroom wish we could have stayed longer good drinks at the bar and a great breakfast free shuttle from airport would stay again if in town...
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Very large rooms separate bedroom wish we could have stayed longer good drinks at the bar and a great breakfast free shuttle from airport would stay again if in town lots is space large bathroom easy checking and out « less
Read management response to this review.
Management response from Maria Catezone, Manager
Thank you for commenting on your previous experience at the Renaissance Chicago O’Hare Suites Hotel. I am delighted that you enjoyed our lounge, we just recently renovated. Our spacious suites; they are largest rooms in the area. I hope that you will be able to visit with us again soon. Safe Travels,
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“O.K. If just to be close to airport.”
May 7, 2013
Batt2, Weston, Florida | Trip type: Business
Having just checked out of the Renaissance twenty miles to the north, we were expecting the same luxury. Unfortunately, the north shore Renaissance blew this one away. We moved here...
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Having just checked out of the Renaissance twenty miles to the north, we were expecting the same luxury. Unfortunately, the north shore Renaissance blew this one away. We moved here for the 24 hour airport shuttle as we had a crack of dawn flight. That part was perfect. In fact the room was very nice but as soon as you lay down the disappointment sunk in. For Marriott's high end, you should have an outstanding bed. This bed was hard and uncomfortable. In addition, it always amazes me as a business traveler that if you stay at the low end hotels you get Wi-Fi free but the high end products make you pay. At the other Renaissance wi-Fi was free for Marriott Rewards members, not here. There are few restaurant choices within walking distance so that is a problem as well. Many choices in the area, this one did not stand out among the rest, we will try another one next time. « less
Read management response to this review.
Management response from Maria Catezone, Manager
Thank you for taking the time to share your experience. I am sorry to hear the discomfort that you had with our bedding. The hotel does offer complimentary WiFi for Platinum Marriott Rewards Members. In addition, there are many local area restaurants that our Navigators can recommend. Please call me directly if I can assist you on your next visit.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Deluxe Suite
1 king or 2 double beds with pillowtop mattresses and down comforters. 480 square feet (44.5 square meters). Separate sitting area with queen sofa bed. 2 TVs with premium cable channels. 2 multi-line phones. Wireless Internet access (surcharge). CD player. Coffeemaker. Refrigerator. Bathroom with oversized glass shower with adjustable-height massaging showerhead. Laptop-compatible safe.
Amenities - Renaissance Chicago O'hare
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Garage
Hairdryer available
Handicap accessible
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Radio in room
Restaurant
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Renaissance Chicago O'hare
Within 3 miles of O'Hare International Airport,the hotel provides complimentary 24 hour transportation.
Airport Shuttle? Yes! There is an airport shuttle.
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