Hotel Reviews for Fairfeild Inns & Suites San Jose Ca
3.5out of 5Based on 128 guest reviews, Average
Based on 136 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
35
Very Good
49
Average
30
Poor
17
Terrible
5
Most Recent Traveler Reviews:
“Pet and People friendly”
May 14, 2013
Joseph R, Surprise, AZ | Trip type: Family
This was our first trip with our new pet dog and her first hotel experience. The folks at the hotel from the front desk to the housekeeper and all the...
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This was our first trip with our new pet dog and her first hotel experience. The folks at the hotel from the front desk to the housekeeper and all the staff we met made us feel extremely welcome. They all called our pup by name and many played with her while we chatted with them. I plan to put extended family and guests in this hotel for a family wedding in mid-September.
It is located close to light rail and the airport (but we never heard any jets or trains) and less than a 15 minute drive from fabulous shopping and restaurants on San Jose's Santana Row.
Close to the 101 and 880 so car access is a breeze. « less
“Acceptable & Getting better”
May 14, 2013
KS69, San Diego, California | Trip type: Business
I wasnt thrilled with my first stay, the hallway to the room had a terrible smell, I suppose this was due to the all the upgrades they're doing. The room...
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I wasnt thrilled with my first stay, the hallway to the room had a terrible smell, I suppose this was due to the all the upgrades they're doing. The room was a decent size and for the most part clean.
This last time I was there I was given one of the newly updated rooms and was much better. The room was updated and the bathroom was clean and comfortable. The bed was great, no complaints there and the staff is helpful. Breakfast is complimentary and is exactly what free breakfasts' are like, ... usually nothing special, but good enough.
The location is super convenient to the airport (which is great since SJ is pretty dull and tasteless). Its also very close to public transportation so getting into "downtown" SJ takes under 10 min.
Would I recommend this place, ... I suppose so, its fine for people on a budget and families. « less
“Not so good”
May 7, 2013
BoltZone, San Diego | Trip type: Business
Spent the night at the Fairfield Suites San Jose Airport on a quick business trip. Luckily, I only slept in the room and did not spend much time there. The...
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Spent the night at the Fairfield Suites San Jose Airport on a quick business trip. Luckily, I only slept in the room and did not spend much time there. The good: it's very near the airport. It has new carpet (but much of the facility is going through renovation). That's pretty much it.
The bad: Dirty. Air duct in the bathroom looked like it hadn't been cleaned in years. The microwave and mini fridge were plugged into a power strip that was dangling on the side of a cabinet. The AC control on the wall doesn't work; you have to use the manual controls on the unit against the outside wall (why would they have controls on the wall?). Parking is not great; share parking with some very busy fast food restaurants.
I am a Marriott regular, and this hotel was way below the standards for Marriott (even for their "basic" hotel brand). I would not return to this hotel if I had to do anything but sleep there. « less
“Nice room but.....”
Apr 8, 2013
Phenom33, Kiel, WI | Trip type: Business
In town for the night and booked the Fairfield online, didn't see online about the renovations in progress, but looked later and did see I missed it the first time....
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In town for the night and booked the Fairfield online, didn't see online about the renovations in progress, but looked later and did see I missed it the first time. Ladies at check in were very friendly. Main lobby in under construction now. Room was a nice room, but with the construction and amenities, I think the price was very high. Pretty decent location, a lot of food in walking distance, if needed. « less
“Comfortable Bed - Horrible Breakfast!”
Apr 8, 2013
tomp465, Central Coast CA | Trip type: Business
This is a property that is undergoing renovation, so there are some obstacles to deal with along with the updates. Check-in was very efficient in the temporary quarters, and the...
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This is a property that is undergoing renovation, so there are some obstacles to deal with along with the updates. Check-in was very efficient in the temporary quarters, and the staff did a professional job. The newly renovated rooms are very nice with fresh carpet, wall covering, new artwork, and freshened bathroom. The towels were fresh and plush. After a long day, the comfy bed was a treat! A good nights sleep was insured with the quiet courtyard facing room.
The downside was the next morning when we went to the breakfast area. The eggs were thin disks and the bacon was paper-thin swirly shaped disks. Surprise - surprise - both were refrigerator cold! Who puts this out for their guests?? The tables were all dirty with food and liquids on every table or counter seating area save one table. I noticed food, a napkin and plastic fork on the floor under tables in the breakfast room while two staff members chatted in the kitchen area.
The management should all have to eat their first meal of the day in these conditions for a month to understand the 'hospitality' that they are extending their guests. This is the hospitality industry isn't it?
My bottom line recommendation - sleep in the new rooms, and go across the parking lot for a great coffee and breakfast sandwich. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room measures 344 square feet (32 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
King Room
One King Bed
This room measures 260-286 square feet (24-27 square meters). The pillowtop bed and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Two Queen Room
Two Queen Beds
This room measures 338 square feet (31 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Junior Suite King and Sofabed
One King and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Executive King Suite
One King and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
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Based on 136 traveler reviews 
Value
“Pet and People friendly”
“Acceptable & Getting better”
“Not so good”
King Room with Sofabed
King Room
Two Queen Room