A Portland hotel where style and comfort converge. Situated in the heart of downtown Portland, the Hotel Lucia offers a unique alternative to all other Portland, Oregon hotels. Our guests enjoy the personalized service and lavish hotel amenities that have earned the Hotel Lucia Portland a spot among the world's best hotels. Inside, experience cutting-edge design and unsurpassed comfort. Venture outside and be at the epicenter of all Portland has to offer, including Portland attractions, Portland restaurants, tax free Portland shopping, art galleries and theatre.
May 10, 2013
CityEscapesPhoto, Kennewick, Washington, USA | Trip type: Business
What can you say about a place that welcomes you with water and rich chocolate when you step into your room. This hotel does everything it can to make your...
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What can you say about a place that welcomes you with water and rich chocolate when you step into your room. This hotel does everything it can to make your stay as pleasant as possible. The check-in process was smooth, the room well equipped, and the hotel restaurant fantastic. The room wasn’t the largest I have ever staid in, but it was well laid out and had everything you need. Bed was large and comfortable, towels were plentiful and fluffy, and the soaps were not the standard tiny, cheap bars. My biggest complaint about the room was that it was noisy – the building is charming but old and apparently it hasn’t been really soundproofed. It wasn’t too bad, except in the early morning when the garbage trucks came by. The hotel has tried to minimize the impact on guests by providing earplugs – a nice touch. The only other hitch came at checkout, when their systems were down and I could not get my receipt. They said they were going to email it to me later that day, but it took a little longer. « less
“Lovely Lucia”
May 7, 2013
dippermay, San Francisco, California | Trip type: Business
Our company sends us to Hotel Lucia a few times a year for work and I've always loved it. The staff are extraordinarily helpful and friendly, and the rooms are...
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Our company sends us to Hotel Lucia a few times a year for work and I've always loved it. The staff are extraordinarily helpful and friendly, and the rooms are clean, very comfortable and luxurious. I love the thick bathrobes and soaps in the rooms. And they have the greatest black and white photos of presidents & celebrities. The fresh apples throughout the lobby and the front desk are a nice touch as well. The only downside is that the hotel is not the most quiet. Do use the earplugs if you are a light sleeper, or are near the elevators. And the rooms aren't the largest either, but certainly not the smallest. Definitely stay here if you get the chance. Wonderful location too, walking distance to the water, the food trucks and voodoo doughnuts (if that's your thang). Keep Portland Weird, and keep the Lucia lovely. « less
Read management response to this review.
Management response from HotelGM529, General Manager
Thank you for your repeat business and your kind review. The staff at the Hotel Lucia really enjoys hearing from frequent guests and our amenities and location keeps people like you coming back.
We look forward to your next visit.
Respectfully,
Chris Bebo General Manager
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“Comically Small Roos”
May 5, 2013
TimRegan, Gearhart, Oregon | Trip type: Couples
I stayed here on a Saturday night in May 2013 and reserved online at Priceline. Maybe that's the problem but when I checked in I upgraded to a larger king...
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I stayed here on a Saturday night in May 2013 and reserved online at Priceline. Maybe that's the problem but when I checked in I upgraded to a larger king room. After being told that a smaller King room was ready I was given the opportunity to wait for a larger king room that would be better. Of course I agreed and we went about our day and came back later to check in.
I'm not sure what the other king room was going to look like but the one we were given was comically small. No larger than a poor cruise ship room with a ridiculously tiny bathroom. This (upgraded--twice!) room was not suitable in any way and certainly not what was expected for their posted $200/nite rates.
In addition, the room service menu is tiny and the staff at the other end of the room service line snippy and un helpful.
We will not be back and we suggest that Priceline remove this as a 4Star property. It is most certainly not. « less
Read management response to this review.
Management response from HotelGM529, General Manager
Thank you for your recent visit and honest feedback. Most third - party websites offer you options when chosing your room. Unfortunately, Priceline is the exception. While they recently have added the ability to do this, most bookings are for a standard room. We always encourage our guests who book via a third party to contact the hotel in advance of their arrival to secure the perfect room based on availability.
We are one of only a few AAA Four - Diamond award winning hotels in Portland, a designation we are proud to say, we have earned for many years. The vast majority of our rooms are large, in fact, we have some of the largest rooms in Downtown Portland. I am confident that, if given the opportunity, we can find you the perfect room suitable for your every need.
Respectfully,
General Manager
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“Luxury Business Travel”
Apr 29, 2013
Valerie G, Silver Spring, Maryland, United States | Trip type: Business
I stayed here for a work trip because they offered the government rate, and feel very lucky to have found this place. Yes, the rooms are quite small, but I...
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I stayed here for a work trip because they offered the government rate, and feel very lucky to have found this place. Yes, the rooms are quite small, but I didn't find that to be problematic. Staying at the government rate, they offered free wi-fi, as well as hassle-free use of the minibar fridge to store my own food. The bedding is not down (which I appreciate) and firm pillows are available. The in-room coffee is tasty, and comes with real creamer. My room was right next to the elevator, which added some occasional noise, but nothing worth complaining about, and my window had a great view. The hotel is very conveniently located to most things you would want downtown, and staff were very friendly, helpful, and knowledgeable. I would stay here again. « less
I stayed at the Hotel Lucia for two nights recently! It was very comfortable (the beds are amazingly comfortable) and the staff was very friendly and helpful. This was my...
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I stayed at the Hotel Lucia for two nights recently! It was very comfortable (the beds are amazingly comfortable) and the staff was very friendly and helpful. This was my first trip to Portland and I will definitely stay there when I return. Great location near all the happenings in downtown including shopping and restaurants. « less
Read management response to this review.
Management response from HotelGM529, General Manager
Thank you very much for your kind words and business. Based on the number of reviews you have provided I can tell that you are discerning traveler; someone who understands and appreciates comfortable beds and accomodations.
I hope that you will consider another visit to the Hotel Lucia the next time you travel to Portland. Thanks again for everything.
Respectfully,
Chris Bebo General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Superior King
1 king bed. Pillowtop mattress with premium bedding. Flat-panel television with premium cable/satellite channels, video-game console, and pay movies. Wireless Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Shower/tub combination. Bath amenities include hair dryer and designer toiletries. Bathrobes. Clock radio, electronic check-out, and hypo-allergenic bedding. Air conditioning. Refrigerator and turndown service available on request. Non-Smoking.
Deluxe Queen
One queen bed with pillowtop mattress, down duvet, premium linens, and pillow menu selections. 165 - 195 square feet. Complimentary wireless and wired Internet access. LCD TV with complimentary HBO, pay movies, and video games (surcharge). MP3 docking station. Multi-line phone with voice mail. Complimentary newspaper. Minibar and coffee/tea maker with Torrefazione coffee and Tazo teas. Bathrobes and Aveda bath products. Electronic check-out. In-room safe. Nonsmoking.
Premium King
One king bed with pillowtop mattress, down duvet, premium linens, and pillow menu selections. 200-220 square feet. Complimentary wireless and wired Internet access. LCD TV with complimentary HBO, pay movies, and video games (surcharge). MP3 docking station. Multi-line phone with voice mail. Complimentary newspaper. Minibar and coffee/tea maker with Torrefazione coffee and Tazo teas. Bathrobes and Aveda bath products. Electronic check-out. In-room safe. Nonsmoking.
Amenities - Hotel Lucia
Air conditioning
Alarm clock
Central location
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Hairdryer available
Ice Maker
Internet - wireless
Internet - ethernet
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Restaurant
24 hours room service
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone in all rooms
Television
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Testimonials: Why use Hotel Planner?
"Your service is awesome! It is really hard to book several rooms in the same hotel and get a deal. This was an awesome experience as I got to choose who I wanted to respond to." S.B. - Buffalo, NY
"I received about a dozen bids, all around the price I had indicated, with some significantly lower." L.D. - Kittery, ME
Based on 508 traveler reviews 
Value
Cleanliness
“Great Boutique Hotel”
“Lovely Lucia”
“Comically Small Roos”
Superior King
Deluxe Queen
Premium King