The Whitehall Hotel is Chicago's True Independent Boutique Hotel. What Fortune Magazine calls "one of the eight great small hotels of the world." European in style and charm is located in the heart of Chicago's Gold Coast, just steps from Bloomingdales, Michigan Avenue, Water Tower Place, John Hancock building, the lakefront, exclusive Oak Street shops and the active nightlife of Rush Street. A fully-equipped fitness center is also available. Guest rooms and meeting space have been fully renovated in 2006 to restore The Whitehall's true historic splendor.
Fornetto Mei - a Pan-Italian restaurant features Neo-Milanese cuisine while directly acknowledging the contributions of Oriental cooking. At Fornetto Mei, you can also enjoy individual 12 inch thin crust pizzas from a wood-burning oven. There are over 40 wines by the glass and over 200 martini selections. Relax in our year-round glass-enclosed atrium.
Our elegantly appointed Superior guest rooms are European in decor, accented with Mahogany furniture. In room safes, honor bars and two terry cloth bathrobes are included in all rooms. High speed internet access is now available.
The Whitehall Hotel's meeting space is intimate and warm, with many rooms featuring windows. Our meeting space can be open as one space or divided into 5 private rooms. The Executive Boardroom features overstuffed chairs and seats 12. Coat check and restrooms are available on the same floor. The Whitehall Lounge and Tea Room on The Whitehall Hotel's first floor can also be privatized for special events.
Star Rating:
Local Attractions:
John Hancock, Michigan Ave (shopping), Rush St (restaurants, nightlife/bars), Oak St. Beach (Lake Michigan), Navy Pier (free city shuttle), American Girl Place, various tours (walking, boat, architectural)
May 17, 2013
gsmeyers1, Geneseo, Illinois | Trip type: Couples
We stayed at the Whitehall for one night while attending the Chicago Symphony. It was the perfect hotel for our needs. The renovation was very impressive and the rooms were...
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We stayed at the Whitehall for one night while attending the Chicago Symphony. It was the perfect hotel for our needs. The renovation was very impressive and the rooms were great. Not huge, but for downtown Chicago, very nice. Beautiful bathrooms with high end care products. Having 2 restaurants on sight was very appealing also. The staff was welcoming and very helpful. Half a block from Michigan Ave and half a block from Rush Street. A great location!! We will definitely stay again! « less
“Excellent hotel, excellent staff”
May 16, 2013
dots16, la | Trip type: Couples
I just wanted to take the time to express just how impressed I was with your hotel.
My husband and I went to Chicago as a getaway on May 2,...
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I just wanted to take the time to express just how impressed I was with your hotel. My husband and I went to Chicago as a getaway on May 2, 2013 and had a great time. The Whitehall is a great hotel. The location and staff are both just wonderful. I love that you provide all you can drink free coffee in the mornings and cooling water in the afternoon. That is a great touch and I really appreciated it. The staff is wonderful. Nikki at the front desk is a gem, either promote her or give her a raise! She and Jim from engineering went above and beyond to find me a vacuum with a hose so that I may use my space saver bags to pack my suitcase. That was truly amazing! Cesar, Danny and Alex are friendly, informative and very helpful. This hotel is just awesome and gives you a personal feel. It is 1/2 block from the Miracle Mile, a short walk to Rush Street and next door to the Hancock building. I would highly recommend this to everyone. True, it is not a new hotel but it makes up for it in its charm and hospitality and its redecorating. The rooms were very clean and comfortable. Thanks for a wonderful stay and keep up the great work. « less
“Excellent accomodations in a great location”
May 11, 2013
RealityChuck, Schenectady, New York | Trip type: Family
The hotel is not new, but it sure looks that way: all the furniture and bathrooms are gleaming. Half a block from the Miracle Mile and a short walk to...
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The hotel is not new, but it sure looks that way: all the furniture and bathrooms are gleaming. Half a block from the Miracle Mile and a short walk to the Loyola Water Tower campus (and the Water Tower). Our room was luxurious, though not overly large (which is not a drawback -- it's comfortable enough and certainly a fine place to sleep). Our room had a view of Lake Michigan in the background. The staff was extremely helpful and friendly and went out of their way to make it a great stay. They also have some great deals if you're willing to buy a nonrefundable room in advance; check out their web page. « less
Read management response to this review.
Management response from Leonard Mendiola, General Manager
Hello RealityChuck,
Thank you for taking the time to review our hotel! Your recommendation about the advance-purchase rates on our website is spot-on; there are some very good deals on there. We are glad you were pleased by the effects of our recent renovation, and by our staff. We look forward to your next visit! Sincerely, Leonard Mendiola, General Manager, The Whitehall Hotel
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I took my husband to Chicago for his birthday thinking we'd spend a great weekend on the Magnificent Mile in a nice 4 star hotel with some old character. We...
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I took my husband to Chicago for his birthday thinking we'd spend a great weekend on the Magnificent Mile in a nice 4 star hotel with some old character. We were shockingly disappointed upon arrival. The hotel was so bad that we called Expedia 5 minutes after making it to our room to tell them to get us out of their immediately.
I'm so confused on the great photos seen on the website because photos I took look nothing like them. The hotel is old and unkept. stains on the tables, scratches and scuffs around the doors, on the doors and all things wood. The T.V. looked like some old T.V. from the early 90's with the big back on it. The bathroom looked half way finished, almost like they wanted to renovate it but didn't really didn't want to put 100% effort in it. The plugs in the room were a fire hazard and we had to plug our phones into an octopus of electric cords. The dining room had duct tape over cuts and tears in the seats. The building was was just tattered and torn.
Expedia arranged for us to leave the next morning first thing, booking us at the Conrad and refunding most of what we paid for the room and got us free breakfast vouchers.
Location was the best thing this hotel had going for it. The location couldn't be beat and it was the best. « less
Read management response to this review.
Management response from Leonard Mendiola, General Manager
Hello Stephanie P.
We appreciate the great attention to detail demonstrated in your review; it is wonderful to get such in-depth feedback! We regret that you were disappointed with your accommodations. Since your visit in October, we have undergone a $15 million dollar renovation of all of our guest rooms and public areas, including new 42” flat-screen TVs, extensive repainting and recarpeting, and new furniture. You’ve seen the “before” photos, and we think you would be surprised by the “after” photos; come see for yourself!
Sincerely, Leonard Mendiola, General Manager, The Whitehall Hotel
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“The staff made it perfect”
May 10, 2013
Jacqueline203, South Pasadena, Ca | Trip type: Solo travel
I was only in Chicago for one night, and this was my first stay at the Whitehall. While the room was newly redecorated and very comfortable, it was the staff...
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I was only in Chicago for one night, and this was my first stay at the Whitehall. While the room was newly redecorated and very comfortable, it was the staff that made the difference. I was feeling a little ill after a turbulent flight and Toni at the front desk could not have been more solicitous. Although I didn't try the restaurants, that night a friend and I had a drink in the bar--very old school, panelled and comfortable. The next day I just missed the complimentary coffee service--Ramon immediately went to get me a cup of coffee. I felt very well cared for, and will certainly stay there again. « less
Read management response to this review.
Management response from Leonard Mendiola, General Manager
Hello Jacqueline203,
We are so happy to hear that our staff really came through for you on your visit! We will be sure so pass your remarks on to Toni and Ramon. We are also gratified that you were impressed with our renovations, and with our historic bar; it is just that combination of modern and classic that truly make The Whitehall Hotel what it is. Come see us again the next time you are in Chicago!
Sincerely, Leonard Mendiola, General Manager, The Whitehall Hotel
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policysmall pets allowed.
Airport & Shuttle Information - The Whitehall Hotel
O'HARE - approximately 18 miles (40-45 minutes), Continental Airport Express Shuttle (for one person: $27 one-way, $49 roundtrip), Taxi (approximately $50).
MIDWAY - approximately 13 miles (35-40 minutes), Continental Airport Express Shuttle (for one person: $22 one-way, $37 roundtrip), Taxi (approximately $40).
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Your group was spectacular and was the very reason we had a successful reunion. What great customer service! I will keep you in mind and I intend to spread the word. Thank you" P.F. - Philadelphia, PA
"The meeting was held on May 1st and it was great! The accommodations rec'd lots of compliments and the staff there were terrific to work with! I will be recommending your website to others in AmeriGas who schedule meetings." J.B. - Sacramento, CA
Based on 650 traveler reviews 
Value
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