We stopped here on our way to South Carolina. It was OK. Not the worst, not the best, just OK.The rooms were ok, the towels were extremely hard like the...
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We stopped here on our way to South Carolina. It was OK. Not the worst, not the best, just OK.The rooms were ok, the towels were extremely hard like the didn't use any fabric softener. I would stay here again for a night or two, that's it. « less
Read management response to this review.
Management response from aviknox, Manager
Dear BaebgurlJ,
Thank you for sharing a review with us. I am glad that you enjoyed our king suite room. We hope that you stay with us again the next time you are in the Knoxville area.
Regards, Avi-GM Americas Best Value Inn and Suites-Knoxville North, TN
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“Not even for the price,”
Dec 11, 2012
Donald S, New Baltimore, Michigan | Trip type: Solo travel
I booked a room here on my way south for one night stay figuring it is for one night and how bad can it be! I should have moved on...
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I booked a room here on my way south for one night stay figuring it is for one night and how bad can it be! I should have moved on but I decided to stay. I walked in and the place is in dire need of updateing and repair, The toilet seat was busted in half and they placed a tear away paper ribbon around it to show that it had been cleaned. The highway was just outside my door and you listen to trucks all night go down the road. This is one hotel that should be shut down!! « less
Read management response to this review.
Management response from aviknox, Manager
Dear Donald S,
I appreciate the fact that you took time to post a traveler review with us. I am sorry to hear that you did not enjoy your stay. We have recently added new toilet seats and painted several rooms. If you are in the area, I would like to offer a discount on a future stay. We hope that you give us another chance.
Regards, Avi-GM Americas Best Value Inn and Suites-Knoxville North, TN
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“Terrible stay”
Nov 24, 2012
Paulappstlewait
The room had holes in the wall, empty condom wrappers under the bed, refrigerator didn't work and the hair dryer was missing. Water very slow to drain out of the...
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The room had holes in the wall, empty condom wrappers under the bed, refrigerator didn't work and the hair dryer was missing. Water very slow to drain out of the tub and hot water was hard to control! Never stay here again...NEVER « less
Read management response to this review.
Management response from aviknox, Manager
Dear paulappstlwait,
On behalf of the staff and management of Americas Best Value Inn and Suites, I would like to personally apologize for any negative experience you encountered during your visit. I am concerned about the housekeeping and maintenance issues you had mentioned on your review. I am also sorry that it took so long to respond. Please know that I will be taking any necessary steps to ensure that these issues do not occur in the future. Please give us another opportunity by contacting me directly.
Regards, Avi-GM Americas Best Value Inn and Suites-Knoxville North, TN
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“BED BUGS”
Sep 17, 2012
Jen R, Charlotte, North Carolina | Trip type: Friends getaway
Aside from feeling unsafe and not being sanitary, we did find bed bugs. DO NOT stay here. The front desk also fought us on reimbursing our money, although they ultimately...
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Aside from feeling unsafe and not being sanitary, we did find bed bugs. DO NOT stay here. The front desk also fought us on reimbursing our money, although they ultimately did. If in town for a UT game, my reco is stay within walking distance of the stadium. It is incredibly hard to find a cab in Knoxville « less
Read management response to this review.
Management response from aviknox, Manager
Dear Jen R,
Thank you for sharing a review with us. I am deeply concerned about the bed bug issues you experienced while staying at our property. As you may know, bed bugs present a huge concern in hotels across the Country. Please know that we professionally treat our rooms including the use of mattress protectors to reduce the risk of this issue. We hope that you consider staying with us again in the future.
Regards, Avi-GM Americas Best Value Inn and Suites-Knoxville North, TN
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“DO NOT STAY HERE! This is the nastiest motel I've ever seen! Drug activity right in the parking lot! We went in the room, toilet”
Aug 21, 2012
Kreb1974
DO NOT STAY HERE! This is the nastiest motel I've ever seen! Drug activity right in the parking lot! We went in the room, toilet did not flush, mold on...
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DO NOT STAY HERE! This is the nastiest motel I've ever seen! Drug activity right in the parking lot! We went in the room, toilet did not flush, mold on walls, major water leak in ceiling at one time ( huge brown/moldy water stains running down wall). Room had a strong moldy smell. We walked in the room & walked right back out...I wouldn't board a stray dog there for the night! Go stay at Sleep Inn down the road...absolutely beautiful plus you get free breakfast...all for $20 more! « less
Read management response to this review.
Management response from aviknox, Manager
I would like to apologize for your inconveniences you had at your stay with us. I have personally looked at the issues and assure you have been taken care of. We hope to see you again very soon! Once again, I apologize for all your inconveniences you had and have resolved the issues listed.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check Out:
11 AM
Year of Last Renovation:
2005
Floors:
2
Rooms:
60
Corridors:
All Rooms Have Exterior Hallways
Non Smoking Rooms:
30
Handicap Rooms:
4
Suites:
12
Room Windows:
Windows Don't Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Policies / Expenses
Cancellation: 24 before notice for a cancellation
Total Taxes:
17.25%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Amenities - Americas Best Value Inn
Air conditioning
ATM
Central location
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Express Check-Out
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Microwave in room
Non-smoking rooms
24 hours opened
Pets allowed
Quiet location
Refrigerator
24 hours room service
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
TV room
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$10 per pet per day
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Based on 10 traveler reviews 
Value
“It's OK”
“Not even for the price,”