First, would be the hotel itself. Actually constructed at the highest “per guest room” expense of the 1980’s luxury hotels in New Orleans, The Westin Canal Place (4 Diamonds and recipient of the prestigious Condé Nast Gold List Award) has recently undergone a $15+ million renovation and offers the city’s most breathtaking views and stunning luxury hotel facilities yet with a uniquely friendly, relaxed atmosphere. You will be dazzled by our variety of unique food and beverage venues including the city’s only outdoor terrace perched 11 stories over the river. Rest assured that for your dreaming pleasures our sleeping accommodations are among the finest. Combined the rooms and the service of the hotel can provide perfection in the “basics”.
Secondly, tucked into a quiet corner of the French Quarter, the Mississippi Riverfront, the city’s most fashionable shopping, the exciting Warehouse arts and entertainment district and, of course, the frenzy of the historic Vieux Carre are all within footsteps of The Westin New Orleans Canal Place. Within a four-block radius, you can drink café au lait and eat beignets at Café DuMonde, visit Bourbon Street, eat at Emeril’s, or ride the streetcar along the river. Equally important, you only have to go to the first floor to enjoy the best shopping New Orleans has to offer (Saks 5th Avenue, Kenneth Cole, Brooks Brothers, etc.) and the second floor for the luxurious Paris Parker / Aveda Spa.
Star Rating:
Local Attractions:
French Quarter, The Audubon Institute's Aquarium of the Americas, The Audubon Institute's Insectarium, Canal Place Shopping with movie theater,Harrah's Casino, Mississippi River, River Boat Cruises, Street Cars, Ernest Morial Convention Center, The Riverwalk Shopping,
Hotel Reviews for The Westin New Orleans Canal Place
3.5out of 5Based on 598 guest reviews, Average
Based on 643 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
173
Very Good
237
Average
125
Poor
61
Terrible
47
Most Recent Traveler Reviews:
“Average Westin.”
May 18, 2013
ckdnl, Newfoundland
The location is fantastic!
The rooms need some updating...
Also, I opted for 'the green' program and did not get rewarded my points, even after calling about it a few...
more »
The location is fantastic! The rooms need some updating... Also, I opted for 'the green' program and did not get rewarded my points, even after calling about it a few weeks later and being promises that they would be reflected in my account. « less
“4stars?”
May 18, 2013
naaldwijk, SLC
This place has a 4 star rating from AAA maybe when it first opened. The view from the lobby is awesome overlooking the Mississippi river, but from there it goes...
more »
This place has a 4 star rating from AAA maybe when it first opened. The view from the lobby is awesome overlooking the Mississippi river, but from there it goes down hill. One elevator not working the 4 days we were there. The carpet throughout the hotel needs to be replaced, the furniture in the lobby needs to go to the dump. The beds are nice and comfortable. That is about it. Maybe the other reviewers were on the river side of the hotel as we were not, maybe those rooms are better. « less
“A nice stay”
May 17, 2013
Acjanis, Madison, Wisconsin | Trip type: Couples
My stay here was very comfortable. Excellent location and easy to get everywhere we were going. The dual elevators needed to get from street level to guest rooms is annoying,...
more »
My stay here was very comfortable. Excellent location and easy to get everywhere we were going. The dual elevators needed to get from street level to guest rooms is annoying, but manageable. The place smells delicious... Would certainly stay again. « less
“Would recommend”
May 14, 2013
Jared9312
Stayed here for 2 days and t was fantastic , really interesting how the lobby is on the 11th floor giving a good view of the city , room had...
more »
Stayed here for 2 days and t was fantastic , really interesting how the lobby is on the 11th floor giving a good view of the city , room had a view of the city from the 22nd floor , bell man was courteous and recommended some good places to go for some southern food. « less
“Average”
May 12, 2013
travelqueen15, Phoenixville, Pennsylvania
I stayed at the Westin for my first stay in New Orleans I opted to upgrade to a suite. The location is the best right on the river and a...
more »
I stayed at the Westin for my first stay in New Orleans I opted to upgrade to a suite. The location is the best right on the river and a few blocks from all the great restaurants, bars, casino, shopping And bourbon street. Service was really good, staff was willing to go above and beyond. I had a dress that needed hemming quickly and they found a way to get it down. The hotel itself is in dire need of upgrades. We had a suite and the views are amazing. Watching the sun rise over the river. Priceless. The hotel room decor is run down, the bathroom fixtures were falling apart. The rug in my room was all tore up and the toilet was pulling away from the cracked floor. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Traditional, Two Double Beds
Two double beds. French provincial-style decor; scalloped drapes. 400 square feet. Desk with Herman Miller ergonomic chairs. High-speed Internet access (surcharge). Minibar. Bathroom with marble countertops, double shower curtains, and Golden Door toiletries.
Traditional, One King Bed
One king bed. French provincial-style decor; scalloped drapes. 400 square feet. Desk with Herman Miller ergonomic chairs. High-speed Internet access (surcharge). Minibar. Bathroom with marble countertops, double shower curtains, and Golden Door toiletries.
Bienville Suite
One King Bed
This room overlooks the city or river. Slip into the pillowtop bed with signature bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. Wireless Internet access (surcharge) keeps you connected, and the 27-inch flat-screen TVs offers pay movies. A minibar and a coffee/tea maker are provided. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered.
Deluxe, Two Double Beds, River View
2 double beds. Pillowtop mattress with premium bedding. 400 square feet. Desk. Television with premium cable/satellite channels and pay movies. Internet access (surcharge). Fax machine and in-room safe. Complimentary weekday newspapers. Minibar. Bath amenities include hair dryer, designer toiletries, and makeup/shaving mirror. Clock radio, electronic check-out, and iron/ironing board. Rollaway beds are available. Air conditioning. Non-Smoking.
Deluxe, One King Bed, River View
1 king bed. Pillowtop mattress with premium bedding. 400 square feet. Desk. Television with premium cable/satellite channels and pay movies. Internet access (surcharge). Fax machine and in-room safe. Complimentary weekday newspapers. Minibar. Bath amenities include hair dryer, designer toiletries, and makeup/shaving mirror. Clock radio, electronic check-out, and iron/ironing board. Rollaway beds are available. Air conditioning. Non-Smoking.
Special with Upgrade
1 bed. Pillowtop mattress. Premium bedding. Desk. In-room safe. 27-inch television. Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Makeup/shaving mirror. Designer toiletries. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Electronic check-out. Air conditioning. Climate control.
Amenities - The Westin New Orleans Canal Place
Air conditioning
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Breakfast in room
Central location
Charge for early check out
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - The Westin New Orleans Canal Place
Louis Armstrong International Airport: 16 miles/23 minutes
Taxi $23 for up to 2 passengers
Airport Shuttle $13 one-way per person
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 643 traveler reviews 
Value
Rooms
“4stars?”
“Would recommend”
Traditional, Two Double Beds
Traditional, One King Bed
Bienville Suite