I love this hotel. The decor is eclectic. The old fashioned floor tile, subway tile and Carrera marble in the bathroom is gorgeous. The huge bathtub is a treat and...
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I love this hotel. The decor is eclectic. The old fashioned floor tile, subway tile and Carrera marble in the bathroom is gorgeous. The huge bathtub is a treat and the separate shower is a plus. Everything is beyond clean. Front desk and wait staff were very attentive and friendly. My only compliant would be the taxi situation. We waited for the taxi for about a half hour. Apparently, the bellman called twice. One never showed. The hotel shuttle driver took us to the taxi cue. « less
“Nice Hotel with a New Feel”
May 17, 2013
dabbagmm, Haywards Heath, United Kingdom | Trip type: Business
I stayed here for two nights while on business in Downtown. Staff is friendly and place feels cosy.
Bathroom is spacious but room is rather smallish in comparison. Internet is...
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I stayed here for two nights while on business in Downtown. Staff is friendly and place feels cosy. Bathroom is spacious but room is rather smallish in comparison. Internet is free at reasonable speed. The lobby benefits from high ceiling which makes it comfortable to hang around. « less
“Excelent service both to foreigners and locals , both to employees and guests”
May 16, 2013
bentley8819, Baku, Azerbaijan | Trip type: Solo travel
i visited texas in 2012.used hotels restaurant which was by far the best in Texas.during 5 months i ve been so many places but didnt face such superior hospitality and...
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i visited texas in 2012.used hotels restaurant which was by far the best in Texas.during 5 months i ve been so many places but didnt face such superior hospitality and service. just approched to desk get some information about rates and hotel amenities desk agent struck me by his beautiful smile which made me think im some kind of extraordinary VIP guest (he was black guy unfortunately i forget his name) then he took the key and showed me type of rooms and explained me everything in as much detail as possible then showed me pool and other amenities. in one word that guy was awesome. so far i recomend my friends upon their visit to Texas to stay in icon.the management doing it definately right there « less
“Boutique style hotel”
May 13, 2013
Becky78123456, Missouri City, Texas | Trip type: Business
This hotel is boutique-style in Main street of Houston downtown area, different and elegant. Breakfast is OK as well as price. The front door is facing Congress St. Light rail...
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This hotel is boutique-style in Main street of Houston downtown area, different and elegant. Breakfast is OK as well as price. The front door is facing Congress St. Light rail and bus station is in the corner. « less
“Fun Retro Design, Service needs Improvement”
May 9, 2013
a2lisa, Ann Arbor, Michigan | Trip type: Family
It was hard to decide the rating for this hotel. It's definitely a high-end hotel with lots of comfort and a convenient location, but the value isn't there.
I ordered...
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It was hard to decide the rating for this hotel. It's definitely a high-end hotel with lots of comfort and a convenient location, but the value isn't there.
I ordered five meals via in-room dining, and the majority had an issue one way or another. The first day, the person at the other end of the phone didn't know what kinds of wine were available. She said she'd check and call back but never did. The next time the steak was overcooked. Another time, the food was cold. Gracious inquiries and complaints were met with shrugs and reflexive "Oh, sorry."
Housekeeping was not much better. My son's reading book was lost when the housekeeper changed the sheets and took them away without noticing a book under the covers. Used drinking glasses were not replaced. Overall, the service is best deemed uncaring.
This hotel has the potential to be really great. It has a nice location in downtown Houston, but lacks warmth and the kind of personal touch one expects at a high-end hotel, particularly for Marriott Platinum members. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Deluxe One King Bed
1 king bed. 382 square feet. Pillowtop mattress. Premium bedding. Desk. 27-inch television. In-room safe. Television Internet access (complimentary). Cable television service. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Fax machine. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Makeup/shaving mirror. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Extra towels/bedding in room. Electronic check-out. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Standard One King Bed
1 king bed. 378 square feet. Pillowtop mattress. Premium bedding. Complimentary wireless/wired internet access. Desk. 27-inch television. In-room safe. Television Internet access (complimentary). Cable television service. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Fax machine. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Makeup/shaving mirror. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Extra towels/bedding in room. Electronic check-out. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Standard One Queen Bed
1 queen bed. 300 square feet. Pillowtop mattress. Premium bedding. Complimentary wireless/wired internet access. Desk. 27-inch television. In-room safe. Television Internet access (complimentary). Cable television service. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Fax machine. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Makeup/shaving mirror. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Extra towels/bedding in room. Electronic check-out. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Standard Two Queen Beds
2 queen beds. 385 square feet. Pillowtop mattress. Premium bedding. Desk. 27-inch television. In-room safe. Television Internet access (complimentary). Cable television service. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Fax machine. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Makeup/shaving mirror. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Extra towels/bedding in room. Electronic check-out. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Amenities - Hotel Icon
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Internet - ethernet
Ironing facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
VCR or VCP
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Hotel Icon
Bush Intercontinental Airport - 24 miles. Est. cab fare is $45 each way.
Houston Hobby Airport- 14 miles. Est. cab fare is $35 each way.
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Complimentary transportation in the Downtown Central Business District within a 3 mile radius
Testimonials: Why use Hotel Planner?
"Everything went very smoothly. We had a great time and our girls rocked the dance competition while we were there. Thanks for such a great service. I will be sure to pass you site along." L.H. - Columbus, OH
"It was so nice to just put up what I wanted and you contacted the hotel for me. I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!" B.M. - Anaheim Hills, CA