HAWTHORN SUITES

5000 Plazza Dr., Irving, TX 75063 United States (USA)
View Map 1-800-230-4134
3.0 Star Airport Hotel in Dallas County
32.91771-97.01752
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Average
3.0/ 5

Based on 244 guest reviews

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  • Outdoor pool at hotel
  • Comp. Breakfast
  • Shuttle to airport available
  • The Avg. Group Saves 10.3%!
  • Fitness + Health Center
  • 96 rooms in hotel
  • Groups & Meetings rating of 10.0/10
  • 3 meeting rooms in hotel

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Room Types

Check Rates1 King Bed Suite with A Loveseat and Ottoman Free Hot Breakfast Free WiFi
Non-Smoking
Check Rates1 King Bed Suite with A Loveseat and Ottoman Free Hot Breakfast Free WiFi and Wet Bar with Mini Frid
Non-Smoking
Check Rates1 King Bed Suite with Separate Bedroom Sofa Bed 2 32in Tvs Full Kitchen
Non-Smoking
Check Rates1 King Bed Suite with Separate Bedroom Sofa Bed 2 32in Tvs Full Kitchen Nfk191 Free Hot Breakfast an
Non-Smoking
Check Rates1 Queen Bed Studio Suite with Kitchenette Cook Top Microwave
Non-Smoking
Check Rates1 Queen Bed Studio Suite with Kitchenette Cook Top Microwave Nfq1 Free Hot Breakfast 32in TV
Non-Smoking
Check Rates2 Queen Beds Suite with Free Hot Breakfast Free WiFi 32in
Non-Smoking
Check Rates2 Queen Beds Suite with Free Hot Breakfast Free WiFi 32in TV Refrigerator Microwave Wet Bar
Non-Smoking
Check RatesAAA Discount 1 King Bed Suite with A Loveseat and Ottoman Free Hot Breakfast Free WiFi
Non-Smoking
Check RatesAAA Discount 1 King Bed Suite with Separate Bedroom Sofa Bed 2 32in Tvs Full Kitchen
Non-Smoking
Check RatesAAA Discount 1 Queen Bed Studio Suite with Kitchenette Cook Top Microwave
Non-Smoking
Check RatesAAA Discount 2 Queen Beds Suite with Free Hot Breakfast Free WiFi 32in
Non-Smoking
Check RatesAAA Discount Accessible 2 Queen Beds Room with Free Hot Breakfast Free WiFi
Non-Smoking
Check RatesAccessible 2 Queen Beds Room with Free Hot Breakfast Free WiFi
Non-Smoking
Check RatesAccessible 2 Queen Beds Room with Free Hot Breakfast Free WiFi Npq2 Wet Bar Mini Fridge and 32in TV
Non-Smoking
Check RatesBest Rate Plus 2000 Points 1 King Bed Suite with A Loveseat and Ottoman Free Hot Breakfast Free WiFi
Non-Smoking
Check RatesBest Rate Plus 2000 Points 1 King Bed Suite with Separate Bedroom Sofa Bed 2 32in Tvs Full Kitchen
Non-Smoking
Check RatesBest Rate Plus 2000 Points 1 Queen Bed Studio Suite with Kitchenette Cook Top Microwave
Non-Smoking
Check RatesBest Rate Plus 2000 Points 2 Queen Beds Suite with Free Hot Breakfast Free WiFi 32in
Non-Smoking
Check RatesBest Rate Plus 2000 Points Accessible 2 Queen Beds Room with Free Hot Breakfast Free WiFi
Non-Smoking
Check RatesLast Minute Sale 1 King Bed Suite with A Loveseat and Ottoman Free Hot Breakfast Free WiFi
Non-Smoking
Check RatesLast Minute Sale 1 King Bed Suite with Separate Bedroom Sofa Bed 2 32in Tvs Full Kitchen
Non-Smoking
Check RatesLast Minute Sale 1 Queen Bed Studio Suite with Kitchenette Cook Top Microwave
Non-Smoking
Check RatesLast Minute Sale 2 Queen Beds Suite with Free Hot Breakfast Free WiFi 32in
Non-Smoking
Check RatesLast Minute Sale Accessible 2 Queen Beds Room with Free Hot Breakfast Free WiFi
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Last Minute Sale
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Last Minute Sale
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed Last Minute Sale
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesSuite 2 Queen Beds Last Minute Sale
Non-Smoking

Local Attractions

Grapevine Mills Outlet Mall, COWBOY STADIUM, NUMEROUS GOLF COURSES, NASCAR RACING, CLOSE TO DOWNTOWN Irving, Grapevine Ft. Worth & DALLAS. Las Colinas, Rangers Baseball.

Verified Reviews of Hawthorn Suites

Below are the verified reviews from guests that we have booked recently:
"Bad Planning, Billing and Communication Issues."
Overall Score2.0/ 5
Several days after our meetings, and I still can't get a response to my billing issues. They charged a lump sum far higher than the actual amount and I have no proof of refund. The communication was good at first, but after promising a lot, little was done. I had to explain several times basic setup and then I ended up doing half of it myself during the lunch time break so that our breakout meetings could stay on track. There was a bug problem, the rooms smelled, the reception was inadequate and we ended up ordering pizza for our employees. Everyday they would turn the A/C completely off so that it was sweltering when we started the meetings. Also, on day one, the room didn't have table cloths, paper, notepads or refreshments (coffee and water).
(Meeting planner, booked 40 rooms), from US flag
23-Sep-2014 Verified Review, stayed from Mon Sep 15 to Thu Sep 18 2014 at a $89.00 group rate.
Response from Management on 30-Sep-2014:
Mrs. Peterson,I am so sorry that you feel this way. I am happy to re-submit billing as all corrections were made on Friday after departure and check-out. You did receive your billing within 72 hours of the event. All groups at our hotel do require a deposit of over $150.00 above the amount needed for the group. This is stated in the contract as well. This allows any additional fees to be covered after the event is on going before check-out, like that of other hotels. Like other receptions as well, they are not intended to cover a full meal for our guests. Although, they are intended to provide light snacks and beverages that are available for our guests whom are staying in our hotel Monday-Friday. If you would please get back to me on the comments about bugs being reported as I have never had this complaint in the past, and we will address it immediately with our Pest Control Services.As we discussed while you were here on property, we did in fact turn down the A/C as it was too low to function properly. The A/C was turned down on Tuesday evening after the meeting and Wednesday after the meetings. This was to prevent the "freezing" of the units that was all ready taking place. The A/C units were placed at a low 58 degrees. Please note that we do accept all feedback as we strive to meet each and every groups need. Thank you very much for your response and we look forward to hearing back from you.
"Average in Most Respects"
Overall Score2.0/ 5
Nothing terribly wrong with this place if you just need a bed to sleep in and a place to shower. Employees were helpful if you need anything or have a question. However if you rely on the shuttle to get anywhere, good luck getting the hotel to answer the phone so you can get picked up (On one trip, I had to call 4 times to get an answer, and then I had to let the phone ring 10+ times each attempt). Room itself was filthy with all manner of dirt and debris on the walls, long hairs behind the bathroom door and greasy finger prints on microwave, wall switches, etc. Room smelled of being overly deodorized (heavily perfumed and floral) to the point of giving a terrible headache. Fitness room was small, inadequately appointed (water cooler, no water; TV, no remote; towel stand, no towels; and no sanitizer of any sort. The equipment was filthier than the room with few pieces of equipment, those present did not function properly, and the room was so hot and humid I thought I would pass out before I completed my relatively low level workout. No bargains here, but if you just need a place to crash it will work.
(Individual traveler, booked 1 room), from US flag
12-May-2014 Verified Review
"Overrated and Poor Quality"
Overall Score2.0/ 5
The rooms were dirty, there were dead bugs on the floor and the elevator was in poor condition. We will not use this hotel in the future.
(Group coordinator, booked 10 rooms), from US flag
28-Apr-2014 Verified Review, stayed from Tue Apr 22 to Fri Apr 25 2014 at a $75.00 group rate.

Customer Reviews of Hawthorn Suites

3.0 out of 5.Based on 244 guest reviews, Average

Property Description

Hawthorn Suites by Wyndham hotels feature spacious suites with full or efficiency kitchens, video cassette players and on-site guest laundry and valet service. Some suites have Jacuzzis, please contact property. Fitness rooms and pools are also available at many hotel locations. Wake up to our daily complimentary hot breakfast buffet each morning, and in the evening, enjoy our social hour -at most locations. Additionally, business travelers will enjoy convenient in-room business services, including an oversized work area complete with dual phone lines and data port, personal voice mail and daily complimentary newspaper. High-speed Internet access is also available at Hawthorn Suites by Wyndham Dallas Airport. If our amenities are not enough, there is even more reason to stay with Hawthorn Suites by Wyndham. We have partnered with Wyndham Rewards, frequent guest program to reward guests for their frequent stays at Hawthorn Suites by Wyndham. Join Wyndham Rewards and you can start earning free hotel stays at Hawthorn Suites by Wyndham. Whether traveling for business or pleasure, Hawthorn Suites by Wyndhams full-featured, spacious suites and convenient amenities make this hotel in Irving ideal. Reserve your room online today. SMOKE FREE HOTEL.

Details / Other Expenses

Check In:3:00PM
Check Out:12:00 NOON
Year of Last Renovation:2010
Floors:3
Rooms:96
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:95
Handicap Rooms:2
Suites:35
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:3 View Spaces
Meeting Space:1600 sq. feet
Banquet Space:Holds 100 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:3.0 Mi
Pool Info:Outdoor pool and spa.
Policies / Expenses
Cancellation:
Individual Reservations can be canceled before 6pm on the day of arrival and group reservation can canceled before 3 days before day of arrival.
Typical Group Deposit:25%
Total Taxes:15.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
City Tax: 9.00%
Food and Beverage Tax:15.00%
Audio Visual Tax:15.00%
Parking Fee: 0.00 Per Night
Cleaning Fee:150.00 Per Night
Porterage Fee: 4.00 Per Item
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee:50.00 Per Day
Meeting Wired Internet Fee:80.00 Per Day
Meeting Power Surcharge Fee: 5.00 Per Night
Audio Visual Service Charge: 3.00%
Avg. Buffet Breakfast Cost: 0.00 Per Person
Morning Break Cost:150.00 Per Person
Afternoon Break Cost:150.00 Per Person
Banquet Gallon of Coffee:25.00 Per Person
Banquet Soda: 1.00 Per Person
Banquet Bottled Water: 1.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Complimentary Shuttle Service To/From DFW Airport24 hours a day.. Hotel is 2 miles from the Airport

Local Shuttle Info: FREE Shuttle service To/ From Grapevine Mills Mall, Local Restaurants and Entertainment Venues.Shuttle hours 5 am to 11 pm.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Free hot buffet breakfast.

Previously known as:
Hawthorn Suites Dfw Airport North

Hotel Rate Trends at Hawthorn Suites

Rate fluctuations of Hawthorn Suites

The chart above shows averages of prices for both group/meeting rates and the best individual traveler rates our rate checker could find at the time the group/meeting offer was placed. The most competitive group rate shown is 35.5% in January 2013 and the highest average individual rate is $97 in the month of January 2013. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hawthorn Suites in a month when rates are lower.

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Exterior of La Quinta Inn
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Meeting Rooms and Banquet Rooms at Hawthorn Suites

Below are the meeting, banquet, conference and event spaces at Hawthorn Suites.

Feel free to use the Hawthorn Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Irving event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grand Plaza60 x 28 x 121680140/--987040484011/810090--
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Grand Plaza

It is important to us at Hawthorn Suites DFW Airport North that your event is spectacular. We will do all we can to assure you a wonderful affair. However, it is necessary to have an understanding of our policies regarding catered events to protect the interests of both the hotel and our guests. Please take a moment to review them below. Conditions of Agreement - The group agrees to begin the function at its scheduled time and to have guests and invitees vacate the designated function space at the scheduled departure time. The group further agrees to reimburse the Hotel for any overtime wage payments, other expenses or damages incurred by the Hotel because of the group or its attendee’s failure to comply with Hotel regulations.Credit Arrangements - The Hotel accepts all major credit cards for payment of a portion or the entire balance in your Master Account. In the event that the Group wishes to set up direct billing for the Master Account, the credit application must be completed and returned no later than sixty (60) days prior to arrival for approval by Hotel. In the event credit is not approved, or requested, you can settle your account with a major credit card, or full prepayment of all estimated charges which must be received thirty (30) days prior to arrival. Failure to remit payment when due will result in cancellation of all arrangements outlined in this Agreement and the Group shall be liable for amounts described in the cancellation option provision of this Agreement. The Hotel upon the request for a credit application will provide credit procedures to Group.Tax Exempt Status - The State of Texas requires a Tax Exemption Certificate from each organization prior to arrival. If this form is not received prior to arrival, the organization will not be considered exempt. Please note the hotel provides taxable services and does not qualify as "Tangible personal property".Confirmation of Set Up Requirements - Final room arrangements and other details pertaining to this function are outlined on the meeting room agreement, the Hotel reserves the right to change function rooms at any point should the number of attendees decrease, increase, or when the Hotel deems is necessary.Food and Beverage Policy - You may provide all food and beverage items served in a banquet or meeting room. Catered Food and Beverage items may be brought in from outside of the Hotel. You may provide a wedding cake from a baker of your choice.Tax and Service Charge - Room rental and audio/visual equipment are subject to a 9% Texas sales tax. Guarantees - It is the responsibility of the engager to notify the hotel of the final minimum guarantee of the number of guests for each event. Liquor Laws and Regulations - The Hawthorn Suites DFW Airport North is committed to a policy of providing legal, proper, and responsible hospitality. Alcohol may not be served to guests under the age of 21, and those unable to produce acceptable identification. We reserve the right to terminate the service of a
Room Type:
General Meeting Room
Total Size:
1680 Sq. Feet
Dimensions:
60 x 28 x 12 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Grand Plaza

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