Situated on the Southern shore of Puerto Rico, in Ponce, the island's second largest city, the Hilton Ponce Golf & Casino Resort is an elegant Puerto Rico hotel ideal for a Puerto Rico vacation, corporate or social event, meeting or convention. Our Ponce hotel in Puerto Rico is conveniently located just 10 minutes from Mercedita Airport (PSE) and 90 minutes from the Luis Muñoz Marin International Airport in San Juan.
This Puerto Rico hotel in Ponce has a wide variety of resort facilities to suit every guest. Guests can enjoy one of the largest casinos in Puerto Rico, a 27-hole golf course, beautiful free-form pool, Jacuzzi®, beach, full-service fitness room, tennis court, sauna and massage and treatment rooms. If your plans include a family reunion, a social event or celebrating a Caribbean style Wedding or Romantic ceremony, our beachfront Resort offers a variety of indoor and outdoor venues to accommodate Banquet Services for intimate or lavish events alike.
Team members at the Hilton Ponce hotel in Puerto Rico attend to your every comfort in one of our 255 oceanfront guest rooms and suites. Tropically furnished rooms feature amenities you would expect from a Hilton hotel in Puerto Rico, such as coffee makers, refreshment centers, high-speed Internet access, in-room movies, working desks and telephones with voicemail. Private balconies and terraces treat you to beautiful views of the Caribbean Sea or tropical gardens views.
During your stay, be sure to bring your appetite. Hilton’s Ponce hotel is synonymous with world-class restaurants that offer exceptional service including La Terraza Restaurant, La Cava Restaurant, El Bohio Pool & Sports Bar, Costa Caribe Restaurant and Sancho's Sushi Bar. What's more, you can enjoy live music and entertainment every weekend in the popular Casino Player's Bar and Lounge.
Business travelers enjoy special privileges and accommodations such as Executive Floors and separate check-in and check-out areas. The Hilton Ponce Golf & Casino Resort in Puerto Rico features the most modern and largest meeting and banquet facilities in the Southern Region of Puerto Rico, surrounded by a tropical and relaxed atmosphere. More than 60,000 square feet of meeting and exhibition space with 18 meeting areas, including break out rooms, is available to accommodate either small groups or large conventions up to 1,400 people.
Costa Caribe Golf & Country Club offers 27 challenging holes of championship golf. This course presents mesmerizing views and mountain vistas along with the splendor of 14 man-made lakes. The large clubhouse offers a place for guests to work, relax and enjoy the pool or beach facilities.
If you are taking a relaxing vacation, this historic city, known as the "Pearl of the South," offers an abundance of diverse natural and man-made attractions, with architectural styles of the 19th century, as well as an array of cultural and historic sites to complement a relaxing visit, including museums, art galleries, theaters, castles, cathedrals, a coffee plantation, and much more
Star Rating:
Local Attractions:
Ponce Art Museum, La Guancha Boardwalk, Castillo Serralles, Old Firehouse Museum, Caja de Muertos Beach, Guanuica, Hacienda Buena Vista, Coffee Plantations, Cabo Rojo,
Hotel Reviews for Hilton Ponce Golf & Casino Resort
4.0out of 5Based on 178 guest reviews, Very Good
Based on 401 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
150
Very Good
142
Average
61
Poor
29
Terrible
19
Most Recent Traveler Reviews:
“Stayed 1 night, got charged for 2”
May 17, 2013
Cat H, Victoria, Canada | Trip type: Family
We had a nice evening back in March 2013 at this hotel. A room with 2 beds, a lovely ocean view (with a pack of stray dogs wandering around) and...
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We had a nice evening back in March 2013 at this hotel. A room with 2 beds, a lovely ocean view (with a pack of stray dogs wandering around) and a slightly friendly iguana. We enjoyed the grounds and pools. BUT....
We'd gotten a very good rate for 1 nights stay from the girl at the front desk when we arrived at the hotel without a prior reservation. This included parking and breakfast buffet the next morning. After we ate our breakfast, we went to the pool for a last swim. Upon returning to our room I noticed it had been made up by the housekeeping staff and our bags put to the side of the room. I never thought much of this. We left the hotel shortly thereafter, unfortunately, we did not officially check out of the hotel, just left the room and the keys inside.
When we got our M/C bill later that month we realized we'd been charged for 2 nights. We contacted the hotel directly and spoke with a very helpful person (Jose Torres) to whom I emailed a copy of the bill from the hotel we stayed at the next night (hundreds of miles away) in another town, showing we clearly had NOT stayed at this hotel the 2nd night. Long story short, they won't give us back the 2nd night and have stopped having correspondence with us completely.
I would NEVER recommend this hotel due to this fact alone. And it's fair to say, I won't be staying at any other Hilton establishments again. We travel all over the world and would rather stay in a flea bitten hostel before going back to a Hilton. « less
“Great Stay.”
May 7, 2013
Abel L, Midland, Texas, United States | Trip type: Family
Very nice hotel and all the services and staff were great. Only bad thing was having to pay for parking! Why do you have to pay when staying at hotel?...
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Very nice hotel and all the services and staff were great. Only bad thing was having to pay for parking! Why do you have to pay when staying at hotel? Just another fee that makes one unhappy. This location has plenty of unuse parking area so I wonder the need for a parking fee. Tks. « less
“Too Bad”
Apr 24, 2013
Jenaro45, Conroe, Texas | Trip type: Business
Went to the Ponce Hilton for a business dinner at their "La Cava" restaurant. The hosting staff was very pleasant. The food was excellent but service was very slow and...
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Went to the Ponce Hilton for a business dinner at their "La Cava" restaurant. The hosting staff was very pleasant. The food was excellent but service was very slow and erratic. Good wine list. But, the problem started when we tried to leave the resort.... Upon entering the property we took a parking ticket from a machine at the entrance...there were no signs as to what to do with it (in terms of validation). We approached the exit gate and there is not an attendant managing the exit...just a machine, where you're supposed to insert your validated ticket. Since we didn't know about any validation procedures, we had to honk the horn for the entrance attendant to come to us. This person told us (then) that we had to go back to the restaurant to validate the parking ticket...I explained that we were the last ones to leave the restaurant and that it was already closed...I even showed him copy of my $300 dollar bill so as for him to understand that we were really patrons and not trying to pull a fast one on him. He spoke to his manager on the phone and came back to us telling us that we had to go back to the lobby to get the ticket validated (there is no other way we could leave the property). We had to drive back the 1 mile back to the lobby and his boss was not at his stand..so I went and asked for the night manager (11:30 PM) and explained the situation to him...he then proceeded to do us the "favor" of validating the ticket so that we could go on our "merry way" back to San Juan to our hotel there (another 1 1/2 hours. The idiocy of making us drive back to the hotel lobby for a parking ticket validation was preposterous !! Especially when there were no instructions as to validation, and the restaurant staff did not offer or volunteer that information either. As for me, they just lost a customer....never again will they see me there... « less
“just plain beautiful”
Apr 20, 2013
A TripAdvisor Member | Trip type: Couples
I/We have stayed here many times and each time it still amazes me/us. The pool/landscape area has improved each year. The rooms are very nice, beautiful views. Quiet, yet lots...
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I/We have stayed here many times and each time it still amazes me/us. The pool/landscape area has improved each year. The rooms are very nice, beautiful views. Quiet, yet lots of activities in the pool area, dining and casino. Hope to be back nex year. Hopefully to stay a little longer. « less
“They do not want you here...”
Apr 17, 2013
Robertby, Atlanta, Georgia | Trip type: Family
After reading the previous reviews I almost feel like this is a different place entirely. It's not however. I asked Hilton to leave this hotel and they set me up...
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After reading the previous reviews I almost feel like this is a different place entirely. It's not however. I asked Hilton to leave this hotel and they set me up at the Embassy Suites in San Juan which is where I usually stay at for business. I suggest that hotel or the other Embassy on the beach. Avoid this Hilton if you enjoy resorts. This hotel charged me for the entire visit even though I left 3 nights before the stay was over because I was so thoroughly disgusted with the staff.
Hilton was "kind" enough to send me a free night voucher for my troubles.. Whatever. I have been to 40+ countries and many many resorts so this review comes with extensive resort and hotel living experience. I rarely if EVER complain about anything and I tend to treat hotel staff like friends. I am about as easy going as they come so take that into consideration on this review. After looking over my AmEx statement and seeing the $2000 in charges from this hotel you can guarantee I'm not just going to sit around and be Mr. Easygoing this time.
The property is lovely, well maintained, pool is big and clean, there are plenty of activities to keep folks occupied for awhile. That is if the staff cared that you were attending their resort at all. If you were to come here and plan everything yourself including your own drinks, a rental car where you're never at the property, etc.. It might work out for you. That's usually not why people go to resorts though.
I have never been to a resort, especially in this part of the world, where some staff are openly rude. Others seemed to meander around the hotel in a general funk. The bartending is literally the most amusing or the most frustrating action I've ever seen. It depends on how many times you've been up there. Other employees will avoid eye contact with you in order to avoid doing any activity. I received 2 smiles while I was there (by the same girl). Everyone else avoided eye contact or simply ignored that me and my family were there at all.
Bartending moment: 3 people in line, bartender avoids eye contact with everyone except a single person (order in which you entered line is irrelevant). First person wants a Strawberry Daq, guy spends 5 minutes making it. Next person wants the same thing, guy avoids eye contact with everyone else, spends 5 minutes making it. At this point a waitress walks up and orders 2 of the SAME THING and the guy, still avoiding eye contact with me, spends 5 minutes making it. During this time a girl who was working the cash register comes around the corner, sees me, and very quickly hides. 20 minutes later the bartender grunts at me and guess what I want? Strawberry Daq! You may repeat this over and over again because each of their bartenders operate with similar efficiency. There is only one bar at this resort. My solution was to drive to the store, buy my own mix and stuff, make my own drinks in my room.
Meat.. Every night is meat night at the Ponce Hilton. The dinner options at night include a "BBQ" which is a guy standing behind a grill burning various meat cuts. Avoid eating here at night and instead try to find the single helpful Valet guy so he can show you on a map where to eat. There is no concierge to be seen, the front desk staff will not help you leave the property, you're on your own unless that one Valet guy is there.
Basically in the past 5 years this is the worst experience I've had with any hotel company. It's really a shame because there is SO much potential if the resort had a staff that cared at all about it's guests. A management team that created an environment where employees enjoy their work.. Bartenders that knew how to bartend. Etc. « less
Read management response to this review.
Management response from Jose Caro, Director of Sales
Dear Robertby: Let me begin by thanking you for choosing our hotel. We very much appreciate your business.
Please accept my apologies for the concerns that you have raised in your review. I was both surprised and deeply disappointed by your recount of your experience with us. I assure you that it’s contrary to what our customers typically see from us. However, I can very much empathize with your situation and assure you that we will take your comments into consideration to improve our property.
I apologize if you went through any inconveniences and I hope you give us another chance to serve you, if you travels bring you back to our area. Please know that we value your business and will work hard to earn your trust once again. Sincerely, Jose Caro
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
King Executive Oceanfront
One king bed. 42 square feet (452 square feet). Located in the Executive Tower with convenient access from the parking area. Balcony with an oceanfront view of the Caribbean Sea. Contemporary decor. Ceiling fan. Work desk. Complimentary high-speed wired or wireless Internet access. 37-inch LCD TV with premium cable channels, electronic safety deposit box, and alarm clock radio with MP3 connection. Two 2-line telephones. Shower only. Handheld rainfall showerhead. Designer bath amenities. Individually controlled air conditioning.
Executive room guests enjoy access to the Executive Lounge during weekdays with complimentary continental breakfast in the morning and snacks and beverages in the evening (scheduled opening hours).
King Deluxe Oceanfront
One king bed. Balcony with an oceanfront view of the Caribbean Sea. 42 square meters (452 square feet). Contemporary decor. Ceiling fan. Work desk. Complimentary high-speed wired or wireless Internet access. 37-inch LCD TV with premium cable channels. Mini-fridge, electronic safety deposit box, and alarm clock radio with MP3 connection. Two 2-line telephones. Shower only, handheld rainfall showerhead and designer bath amenities. Individually controlled air conditioning.
2 Dbls Deluxe Oceanfront
2 double beds. 42 square meters (452 square feet). Located in the Executive Tower on the ground floor. Room opens up to a patio/balcony with beach views and direct access to hotel's recreational facilities. Contemporary decor. Ceiling fan. Work desk. Complimentary high-speed wired or wireless internet access. 37-inch LCD TV with cable channels. Mini-fridge, electronic safety deposit box, and alarm clock radio with MP3 connection. Two 2-line telephones. Rain shower. Crabtree and Evelyn bath amenities. Individually controlled air conditioning.
2 Dbls Exec Oceanfront
Two double beds. 42 square meters (452 square feet). Located on the top-floor in the Executive Tower, with convenient access from the parking area. Contemporary decor with balcony and oceanfront view of the Caribbean Sea. Complimentary high-speed wired or wireless internet access. Work desk. 37-inch LCD TV with free movie channels. Rainfall showerhead. Handheld rainfall showerhead. Crabtree and Evelyn bath amenities. Phone.
Executive Room Guests enjoy access to the Executive Lounge during weekdays for complimentary continental breakfast in the morning and snacks and beverages in the evening (scheduled opening hours).
1Kng 2Dbls Exec Fl Suite
One King Bed or
Two Double Beds
This room features views of the ocean or garden from the comfort of a balcony or patio. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as designer toiletries, complimentary toiletries, and a hair dryer. A ceiling fan, a safe, and a laptop-compatible safe are among the conveniences offered. This room is Non-Smoking.
KingDlx Oceanfront Patio
1 king bed. Balcony with parallel ocean front view of the Caribbean Sea from the patio. Contemporary decor. Ceiling fan. Work desk. Complimentary high-speed wired or wireless internet access. 37-inch LCD TV with cable channels. Mini-fridge, electronic safety deposit box, and alarm clock radio with MP3 connection. Two 2-line telephones. Rain shower and Crabtree and Evelyn bath amenities. Individually controlled air conditioning.
King Bedroom Terrace Suite
1 king bed in separate bedroom. Located in the East or West towers with an ocean view from terrace. Ceiling fan. Work desk. Complimentary wired or wireless high-speed internet access. 37-inch LCD television with cable channels. Mini-fridge, electronic safety deposit box, and alarm clock radio with MP3 connection. Two 2-line telephones. Bathtub. Crabtree and Evelyn bath amenities. Individually controlled air conditioning.
King Oceanfront Patio
1 king bed. 42 square meters (452 square feet). Located on ground floor. Patio opens with direct access to hotel recreational facilities. Tropical decor. Ceiling fan. Work desk. Complimentary high-speed wired or wireless internet access. 37-inch LCD TV with premium cable channels. Phone. Mini-fridge, electronic safety deposit box, and alarm clock radio with MP3 connection. Two 2-line telephones. Bathtub. Crabtree and Evelyn bath amenities. Individually controlled air conditioning.
Ponce's Mercedita Airport (PSE) is 5 miles away. San Juan International Airport (SJU) is 75 minutes drive away
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Transportation arrangements can be made
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Based on 401 traveler reviews 
Value
Rooms
“Stayed 1 night, got charged for 2”
“Too Bad”
“just plain beautiful”
“They do not want you here...”
King Executive Oceanfront
2 Dbls Deluxe Oceanfront