• 118 guest rooms, including 3 Spa Kings
• Complimentary high speed Internet access
• Secure remote printing to the business center
• Two dual-line speakerphones with voicemail & dataport
• In-room Microwave, Mini-fridge & Coffee Maker
• Great American Grill breakfast cafe
• Evening room service by Parkside Grill & Peerless Steak &
Seafood Restaurant
• Pavilion Lounge
• 24-hour Pavilion Pantry convenience mart
• Complimentary 24-Hour Business Center
• Indoor pool and Outdoor spa with heated deck
• Cigar and Wine Terrace
• Complimentary Fitness Center
• Weekly Welcome Party- complimentary hors d’oeuvres, sodas & beer
for all guests.
• 1450 sq. ft of divisible meeting and banquet space to accommodate up
to 100 guests.
Star Rating:
Local Attractions:
Minutes from downtown and the University of Tennessee. Knoxville Zoo, Women's Basketball Hall of Fame and the Great Smokey Mountains. Many franchise, as well as local-concept restaurants within walking distance. Just 2 miles from Knoxville's newest ret
Hotel Reviews for Hilton Garden Inn Knoxville West
4.0out of 5Based on 51 guest reviews, Very Good
Based on 69 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
28
Very Good
22
Average
9
Poor
4
Terrible
6
Most Recent Traveler Reviews:
“Business trip good place to stay”
May 15, 2013
goldylocks28, Roan Mountain, Tennessee
This hotel is good. It is in a quiet location close to an Outback and a Carrabas. The rooms have a mini fridge coffee maker and microwave. The beds have...
more »
This hotel is good. It is in a quiet location close to an Outback and a Carrabas. The rooms have a mini fridge coffee maker and microwave. The beds have an adjustable matteress, however did not realize this till we checked out-we were not told at check-in. :( breakfast buffet is $9.99, but there are plenty of places to eat breakfast nearby. Overall, just an average hotel. ..good for an overnight visit not for a lengthy stay. « less
“Overnight Business Stay”
May 13, 2013
Joseph A, Lynchburg, United States | Trip type: Business
Good location for my business meetings. Although the age of the property was not known, it appeared to be fresh and new. The room was bright, the furnishings comfortable and...
more »
Good location for my business meetings. Although the age of the property was not known, it appeared to be fresh and new. The room was bright, the furnishings comfortable and the digital flat screen with Comcast cable a welcome change from the standard tv in room offerings « less
“Really Fantastic Place...”
May 12, 2013
Dottie47 | Trip type: Couples
My hubby took me here for a over night stay just to relax and de-stress from a hard week and it was extra clean. Beds adjustable for firmness. We ask...
more »
My hubby took me here for a over night stay just to relax and de-stress from a hard week and it was extra clean. Beds adjustable for firmness. We ask for a late checkout and they gave us 2pm, no extra charge. Really nice place, highly recommend... Quite location, Carrabba's within walking distance which is a plus... « less
“Good place for business stop”
May 7, 2013
Steve M, Franklin, Tennessee, United States | Trip type: Business
Easy in. Easy out. Close to good restaurants and shopping. This location is easily accessible to I-40, and a good place to stay for business travel. There is also an...
more »
Easy in. Easy out. Close to good restaurants and shopping. This location is easily accessible to I-40, and a good place to stay for business travel. There is also an Outback Steakhouse that is walking distance to this hotel. I have stayed here several times and have had consistently good service. « less
“Nice stay, property”
Apr 27, 2013
Phaser, TN | Trip type: Business
Most HGI stays have been at least very good if not excellent, and, this one is no exception.
Nice bed, A/C operation.
Enjoyed the typical great breakfast HGI's are known...
more »
Most HGI stays have been at least very good if not excellent, and, this one is no exception. Nice bed, A/C operation. Enjoyed the typical great breakfast HGI's are known for. Highly recommended and will stay again. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
For a good night's sleep, the Select Comfort bed is dressed with signature bedding and a down duvet. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
One king bed evolution room
One King Bed
For a good night's sleep, the Select Comfort bed is dressed with signature bedding and a down duvet. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Two queen beds
Two Queen Beds
For a good night's sleep, the Select Comfort bed is dressed with signature bedding and a down duvet. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
One King Bed, with Jetted Tub
One King Bed
For a good night's sleep, the Select Comfort bed is dressed with signature bedding and a down duvet. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
One King Bed, Non-Smoking, Accessible
One King Bed
For a good night's sleep, the Select Comfort bed is dressed with signature bedding and a down duvet. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A sofa bed, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Amenities - Hilton Garden Inn Knoxville West
Air conditioning
Alarm clock
Clothes drying
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Hilton Garden Inn Knoxville West
25 minutes to McGhee Tyson Airport. One- way Taxi fare is $33.00.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Thank you, everything went very well and I have recommended your site to several people and I will use you next time I have to make a group booking. You made my job so easy, it was so nice having hotels send bids to me instead of me spending hours calling hotels." J.A. - Mount Pleasant, SC
"Country Inn and Suites was fantastic. Dianna Landon and the staff was great. I would highly recommend this site for any group." A.P. - Waynesboro, MS
Based on 69 traveler reviews 
Value
Cleanliness
“Really Fantastic Place...”
One king evolution room
Two queen beds