SHERATON UNIVERSAL HOTEL

333 Universal Hollywood Dr., Universal City, CA 91608 United States (USA)
View Map 1-800-230-4134
3.5 Star Suburban Hotel in Los Angeles County
34.13875-118.35849
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Very Good
4.0/ 5

Based on 955 guest reviews

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  • Includes an outdoor pool
  • The Avg. Group Saves 30.1%!
  • Access to gym on-site
  • 457 sleeping rooms in hotel
  • 22 floors in property
  • Check out: 12:00PM
  • Group score of 10.0/10
  • 16 meeting rooms in property

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Room Types

Check Rates1 King : AAA Breakfast Package Must Present Current AAA Membership Card Upon Check in Rate Includes
Non-Smoking
Check Rates1 King : Auto Association AAA or CAA Membership ID Required At Check in Traditional Non Smoking:high
Non-Smoking
Check Rates1 King : Flexible Rate Club Floor Non Smoking:exclusive Club Lounge Access:evening Hors Doeuvres:fre
Non-Smoking
Check Rates1 King : Flexible Rate Executive Suite Non Smoking:exclusive Club Lounge Access:evening Hors Doeuvre
Non-Smoking
Check Rates1 King : Flexible Rate Non Smoking:exclusive Club Lounge Accessible Evening Hors Doeuvres:coffee Tea
Non-Smoking
Check Rates1 King : Flexible Rate Traditional Non Smoking:high Speed Internet For A Fee:coffee Tea Maker:flat S
Non-Smoking
Check Rates1 King Bed Club Floor Exclusive Club Lounge Accessible Evening Hors Doeuvres Free Local Cc
Non-Smoking
Check Rates1 King Bed Poolside Room High Speed Internet For A Fee Coffee Tea Maker Balcony or
Non-Smoking
Check Rates1 King Bed Traditional High Speed Internet For A Fee Coffee Tea Maker Flat Screen TV
Non-Smoking
Check Rates1 King Bed:club Floor Non Smoking:exclusive Club Lounge Access:evening Hors Doeuvres:free
Non-Smoking
Check Rates1 King Bed:non Smoking:poolside Room:high Speed Internet For A Fee:coffee Tea Maker:balcony
Non-Smoking
Check Rates1 King Bed:traditional Non Smoking:high Speed Internet For A Fee:coffee Tea Maker:flat
Non-Smoking
Check Rates1 Queen : Flexible Rate Junior Suite Non Smoking:exclusive Club Lounge Access:evening Hors Doeuvres:
Non-Smoking
Check Rates2 Double Beds : Flexible Rate Executive Suite Non Smoking:exclusive Club Lounge Access:evening Hors
Non-Smoking
Check Rates2 Double Beds : Flexible Rate Traditional Non Smoking:high Speed Internet For A Fee:coffee Tea Maker
Non-Smoking
Check Rates2 Double Beds Club Floor Exclusive Club Lounge Accessible Evening Hors Doeuvres Free Local Cc
Non-Smoking
Check Rates2 Double Beds Traditional High Speed Internet For A Fee Coffee Tea Maker Flat Screen TV
Non-Smoking
Check Rates2 Double Beds:club Floor Non Smoking:exclusive Club Lounge Access:evening Hors Doeuvres:free
Non-Smoking
Check Rates2 Double Beds:traditional Non Smoking:high Speed Internet For A Fee:coffee Tea Maker:flat
Non-Smoking
Check Rates2 Queen Beds : Flexible Rate Traditional Non Smoking:high Speed Internet For A Fee:coffee Tea Maker:
Non-Smoking
Check Rates2 Queen Beds Club Floor Exclusive Club Lounge Accessible Continental Breakfast in Club Lng Evening
Non-Smoking
Check Rates2 Queen Beds Poolside Room High Speed Internet For A Fee Coffee Tea Maker Balcony or
Non-Smoking
Check Rates2 Queen Beds Traditional High Speed Internet For A Fee Coffee Tea Maker Flat Screen TV
Non-Smoking
Check Rates2 Queen Beds:club Floor Non Smoking:exclusive Club Lounge Access:continental Breakfast in Club Lng
Non-Smoking
Check Rates2 Queen Beds:non Smoking:poolside Room:high Speed Internet For A Fee:coffee Tea Maker:balcony
Non-Smoking
Check Rates2 Queen Beds:traditional Non Smoking:high Speed Internet For A Fee:coffee Tea Maker:flat
Non-Smoking
Check RatesClub Room
Non-Smoking
Check RatesRoom Lanai
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesTraditional Room
Non-Smoking

Local Attractions

The Sheraton Universal Hotel, widely acclaimed as “The Hotel of the Stars”, is located on the back lot of the World Acclaimed Universal Studios Hollywood (the World’s Largest Movie Studio and Theme Park) and Universal CityWalk where guests enjoy dining, shopping and entertainment. The “Hotel of the Stars” is only five miles from Burbank Airport and twenty-five miles from the Los Angeles International Airport. We are also freeway convenient to Los Angeles area beaches, shopping and many historic landmarks such as the Hollywood Bowl and the Hollywood Walk of Fame.

Verified Reviews of Sheraton Universal Hotel

Below are the verified reviews from guests that we have booked recently:
"The facility seems dated and the service was just OK."
Overall Score3.0/ 5
The hotel elevator was very slow and the cars would often be completely full when they arrived. The banquet staff was attentive and the food was good for our meeting. The location was excellent for the Universal Studios park and City Walk area. However, I don't think I would return to this hotel for a business meeting or personal travel.
(Group coordinator, booked 18 rooms), from US flag
12-Aug-2014 Verified Review, stayed from Thu Aug 07 to Sat Aug 09 2014 at a $185.00 group rate (18% discount).

Customer Reviews of Sheraton Universal Hotel

4.0 out of 5.Based on 955 guest reviews, Very Good

Property Description

The HOTEL OF THE STARS looks forwarded to welcoming you to Universal Studios Hollywood. The revitalized Sheraton Universal offers the latest four-star amenities in a warm, welcoming environment, conducive to making and maintaining connections. Guests are served by a professional, hospital staff. Guestrooms have a contemporary luxurious, new look complete with flat screen televisions, wireless internet (throughout the hotel),laptop sized in-room safes, irons and ironing boards, new Sheraton “Sweet Sleeper Beds” and complimentary Starbucks Coffee. The lobby features cabanas and a vodka bar IN THE MIX. The all new California's restaurant is casual, yet chic. Additional new features include front desk pods, gift shop, fitness center and an interactive business center, The Link by Sheraton. Our style is classic Hollywood art deco meets modern boutique. WHY CHOOSE THE SHERATON UNIVERSAL?• We have worked with incentives, sales meetings and high end events for groups due to our location and its benefits. We are 4 miles from Hollywood, on the back lot of Universal Studios and CityWalk where attendees can enjoy over 65 boutiques, restaurants, cinemas, sport bars, lounges, night clubs and much more. (The studio provides complimentary transportation to Universal Studios and CityWalk or it's a five minute walk). The Griffith Park Golf Course is located 4 miles nearby and will be a great benefit for golfers in the group.• Universal Studios Hollywood has ideal venues for offsite events which allows the group to budget more for events and not transportation fees (see links below for additional information and to view venues at Universal Studios).• Last, but not least, our superior customer service will exceed your expectations. Rest assured we will do everything possible to assist you in delivering the best meetings and banquets your group has ever experienced.

Details / Other Expenses

Check In:3:00PM
Check Out:12:00PM
Year of Last Renovation:2008
Floors:22
Rooms:457
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:457
Handicap Rooms:12
Suites:31
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:16 View Spaces
Meeting Space:30000 sq. feet
Banquet Space:Holds 800 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:0.5 Mi
Lounge/Bar Hours:6AM - 12AM
Policies / Expenses
Cancellation:
INDIVIDUAL Cancellation is 24 hours prior their accival.GROUP CANCELLATIONIn the event of a group cancellation occurring 0 to 60 days prior to arrival, liquidated damages in the amount of one hundred percent (100%) of the "Anticipated Room Night a
Nightly Parking:24
Typical Group Deposit:25% to 75%
Total Taxes:15.50%
Total Misc Fees:$0.12 USD
(mandatory resort fees/taxes)
State Tax: 9.00%
Occupancy Tax:15.00%
City Tax: 9.00%
Food and Beverage Tax: 9.00%
Other Tax: 0.12 Per Night (Ca State Tourism Tax)
Parking Fee:24.00 Per Night (self parking)
Porterage Fee: 8.00 Per Person (around trip)
Gym Fee: 0.00 Per Day (24 hours)
Additional Person Fee:25.00 Per Person
Rooms Wireless Internet Fee: 9.95 Per Night
Rooms Wired Internet Fee: 9.95 Per Day
Food and Beverage Service Charge:22.00%
Avg. Continental Breakfast Cost:25.00 Per Person
Avg. Plated Lunch Cost:36.00 Per Person
Avg. Plated Dinner Cost:48.00 Per Person
Morning Break Cost:10.00 Per Person
Afternoon Break Cost:14.00 Per Person
Banquet Reception w Hors d'oeuvres:40.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
We are a dog friendly hotel only with some restrictions. The dog can not be over 70 lbs. There is a Dog Waiver that is required upon arrival that states: 1. You agree to keep your dog on a leash or in a carrier while in public places. 2. You agree to keep dogs out of all food and beverage areas and pool area.3. You agree to be present while any hotel staff is in your room..i.e. engineering fixing anything, housekeeping cleaning the room or bell service. Room Cleaning can also be scheduled in advance for a time your dog is not present. 4. You agree not to leave the dog unattended in the room. 5. You agree to prevent noise or any other disturbance by the dog as to not disturb other guests. 6.You agree to pay any additional cleaning bills should they be required and authorize the hotel to charge your credit card for such charge, even if they are discovered following your departure from the hotel. 7. You agree that, should your dog create any disturbances, which cause complaints to be made to the hotel


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Bubank Airport- 5 milesLAX- 25 miles

Local Shuttle Info: Shuttle to Universal Studios Hollywood provided by Universal Studios daily

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Buffet Breakfast Coupons for the Californias restaurant is available for $30.00 inclusive of service charge and tax per person

Group vs. Individual Rates at Sheraton Universal Hotel

Rate fluctuations of Sheraton Universal Hotel

The chart above shows trends of prices for both group rates and the best individual traveler prices our rate checker could find at the time the group/meeting offer was placed. The lowest group/meeting rate displayed is 43.1% in the month of March 2013 and the highest average individual rate is $332 in the month of August 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Universal Hotel in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Sheraton Universal Hotel

Below are the meeting, banquet, conference and event spaces at Sheraton Universal Hotel.

Feel free to use the Sheraton Universal Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Universal City event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Banquet Spaces77 x 150 x 19102731000/1000510700--------/--12001300--
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Banquet Spaces

Whether for business or leisure, the Sheraton Universal can accommodate intimate events and corporate functions with more than 32,000 square feet of flexible indoor and outdoor meeting space. Features include 16 meeting rooms, all located on one floor, private dining rooms and a breathtaking rooftop ballroom, Starview Room, with floor-to-ceiling windows on the 21st floor, offering 270 degree views of the Hollywood Hills. Various floor plans are available and the ideal meeting and catering size can accommodate up to 800 guests. Semi-private cabanas in the pool area and lobby, as well as fire pits by the pool are new areas that will allow for a more intimate corporate or social gathering space. Meetings and events are tended to by familiar, long-term staff who deliver stellar, discreet and sincere service, each who has their own connection to the hotel’s historical past. A dedicated, highly trained Executive Meeting Specialist is also available. The hotel offers special “pre” and “post” event rates to guarantee guests spend time enjoying Universal Studios Hollywood, CityWalk and countless other attractions nearby.
Room Type:
Ballroom
Total Size:
10273 Sq. Feet
Dimensions:
77 x 150 x 19 Ft.
Floor Level:
1 Below Ground
Power Outlets:
18
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Typically, the price of the space depends on the program and food and beverage associated with it. We are normally happy to waive the cost of the meeting room with a food and beverage minimum.
Banquet Spaces Meeting Space Thumbnail 1
Banquet Spaces Meeting Space Thumbnail 2
Banquet Spaces Meeting Space Thumbnail 3
Photo of Banquet Spaces
Studio Suites47 x 140 x 116635600/--386500--------/--600600--
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Studio Suites

Room Type:
General Meeting Room
Total Size:
6635 Sq. Feet
Dimensions:
47 x 140 x 11 Ft.
Floor Level:
1 Below Ground
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Typically, the price of the space depends on the program and food and beverage associated with it. We are normally happy to waive the cost of the meeting room with a food and beverage minimum.
TerraceABC33 x 78 x 112645250/--250150--------/--250----
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TerraceABC

Room Type:
General Meeting Room
Total Size:
2645 Sq. Feet
Dimensions:
33 x 78 x 11 Ft.
Floor Level:
1 Below Ground
Columns:
2
Windows:
4
Natural Light?:
Yes
Obstructions?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Typically, the price of the space depends on the program and food and beverage associated with it. We are normally happy to waive the cost of the meeting room with a food and beverage minimum.
Photo of TerraceABC

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