The Westin National Harbor is located on the bank of the Potomac River and will bring style, sophistication, and elegance to National Harbor, a dynamic 300 acre waterfront destination that incorporates the best in quality dining, retail and entertainment outlets. Located in Prince Georges County of Maryland the hotel is in close proximity of Old Town Alexandria, Arlington, and Georgetown. It is only a 10 minute drive from downtown DC via interstate 295. The Hotel is also ideally situated between all three major airports that feed the DC Metro area, with Ronald Reagan National Airport (DCA) just a 9 mile drive drive to the hotel and both Washington Dulles and Baltimore Washington International Airports almost an equal driving time of 45 minutes each.
Star Rating:
Local Attractions:
The National Harbor, Mount Vernon, Old Town Alexandrina, Washington DC, Joint Base Andrews, Joint Base Bolling, Navy Yard, General Dynamics, Lockhead Martin,National Mall
Hotel Reviews for Westin Washington National Harbor
3.5out of 5Based on 192 guest reviews, Average
Based on 198 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
53
Very Good
51
Average
48
Poor
24
Terrible
22
Most Recent Traveler Reviews:
“Great little town, must get harbour view room”
May 9, 2013
Stephanie Y, New York City | Trip type: Couples
I stayed here in mid-April for one night for the Cherry Blossom Festival in Washington DC. This hotel is a fairly quick ride from DC if you are looking for...
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I stayed here in mid-April for one night for the Cherry Blossom Festival in Washington DC. This hotel is a fairly quick ride from DC if you are looking for an less expensive option over staying in the DC city center. The hotel is beautiful and the town surrounding it is very cute and family friendly. As s Starwood member, we were upgraded to a room with a harbour view. This is very much worth it. Definitely upgrade if you can. The hotel itself was well maintained. The pool, however, was freezing cold. No temperature control at all. The town has lots of little boutiques, and restaurants. There's a children's museum not far from there and a parking lot about a block and a half from the hotel (I believe parking at the hotel is $30-40 a night.) Knocking off a star on this place because I had a question about a charge on my bill and after numerous calls to the hotel's billing person, no response. Not the type of customer experience I would expect from a Westin. « less
“Nice hotel for the price.”
May 5, 2013
PhynFan, Warrenton, Virginia | Trip type: Couples
We stayed in room 539. Had a decent partial view of the Harbor. Nice room. But there was a pair of red shoes left in the room, which leads me...
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We stayed in room 539. Had a decent partial view of the Harbor. Nice room. But there was a pair of red shoes left in the room, which leads me to believe the room was not cleaned very well. We had a couple of drinks at he hotel bar. I had the 1/2 dozen oysters. They were not shucked correctly. would probably stay there again. Again the price was pretty decent. « less
“Not happy with the service”
Apr 24, 2013
sally123148, washington, dc | Trip type: Business
A friend and I went to a workshop recently at the National Harbor. We decided to stay there instead of communting back and forth. We booked our stay at the...
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A friend and I went to a workshop recently at the National Harbor. We decided to stay there instead of communting back and forth. We booked our stay at the Westin through a discount online service. When we called them to confirm our room, we asked for two double beds. You would have thought that we asked for a fruit basket and champagne! They were very rude and told us that since we were not full paying guests we could not possibly expect to ask for special service. Finally they agreed to the double beds -- however, our view was horrible! We looked out on the airconditioner compressors for the entire hotel. The staff was not helpful at all. Very disappointing service -- I am actually embarrassed that people would come to DC and return to their home after such a bad experience. « less
Read management response to this review.
Management response from joseph gorey, Guest Relations Manager
Thank you for your comments. They will be reviewed at our Customer Care meeting along with all others.
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“I really enjoyed the National Harbor complex”
Apr 20, 2013
Paul_Woods_Algenol, Naples, Florida, United States | Trip type: Business
The hotel is really close to the Gaylord convention center, and i would rather be a few buildings away for private meetings. Breakfast was very good and i appreciate that....
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The hotel is really close to the Gaylord convention center, and i would rather be a few buildings away for private meetings. Breakfast was very good and i appreciate that. The whole national harbor complex is great, with a real surprise coming from the cadillac... casual restaurant. « less
Read management response to this review.
Management response from joseph gorey, Guest Relations Manager
Thank you for your review. We are always pleased to hear that people truly appreciate the products and services we provide. We do hope you stay with us the next time your travels bring you to the National Harbor.
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I don't understand how some people rate this as good. This place is incredibly overpriced, EVERYTHING is extra. Internet, valet parking, breakfast, even the water in the room. Did I...
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I don't understand how some people rate this as good. This place is incredibly overpriced, EVERYTHING is extra. Internet, valet parking, breakfast, even the water in the room. Did I say breakfast? Oh yeah, how about 4 dollars for a cup of tea? Tea for two, 8 bucks. Wow. About the only thing free is a shuttle service to the nearest subway station. Don't expect to get on though on a busy event: the shuttle holds about 3 people and the line was about 20 people, so we ended up taking a cab because, the shuttle only runs once per hour! Useless! After our first night we came back and our room was a mess. Because the staff doesn't speak english, we couldn't tell the house keeper to come back later. I suppose she understood that we were going to do it ourselves. Expect super 8, for a premium fee! Your better off staying in town, near a subway station. One more thing before I go, the beds: The Westin is supposedly knows for their "heavenly"beds. Not here. Hard bed with cheap sheets. « less
Read management response to this review.
Management response from joseph gorey, Guest Relations Manager
Thank you for your review. It will be discussed along with the others at our Customer Care meeting. Some hotels do provide different ammenities with their rate such as complimentary breakfast and internet. Others, such as the Westin offer things such as a full service a la carte restaurant, room service, a cocktail lounge, Bellman and valet service at an additional fee to those who wish to stay at a hotel with those services. There is complimentary internet service in the lobby area for all guests. The complimentary shuttle, provided by the National Harbor is a 24 passenger van that departs every hour for the METRO. All of this information can be found on the hotel website so as to infor guests of the potential expenditures thsy might expect to pay, should they choose to stay with us. It is truly unfortunate you did not enjoy the beds, as most of our guests do. IWe wish you a better experience the next time you stay with us, or someone else.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Indiviudals reservations can cancel up to 24 hours in advance without penalty, anytime after will be first night room and tax. Group Cancellation will be stated clearly in Group Agreement which will need to be signed by both parties.
Nightly Parking:
30
Typical Group Deposit:
10%
Total Taxes:
16.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
6.00%
Occupancy Tax:
10.00%
Meeting Wireless Internet Fee:
295.00 Per Day
Avg. Continental Breakfast Cost:
25.00 Per Person
Avg. Buffet Breakfast Cost:
30.00 Per Person
Avg. Plated Lunch Cost:
35.00 Per Person
Avg. Plated Dinner Cost:
55.00 Per Person
Morning Break Cost:
10.00 Per Person
Afternoon Break Cost:
15.00 Per Person
Room Types - Westin Washington National Harbor
Accessible One King Bed
Facing the city or the water, this accessible guestroom offers 1 king Westin Heavenly Bed with a custom mattress, down duvet, and plenty of plump pillows. The flat-screen TV comes with premium channels. Wireless Internet access is available for a surcharge. The coffee/tea maker brews Starbucks coffee. The room also offers an in-room safe and a large desk. A compact refrigerator can be provided for a surcharge. The Westin Heavenly Bath comes with an accessible shower or tub, grab bars, a makeup/shaving mirror, signature toiletries, and plush robes. All guestrooms are smoke-free.
Traditional
1 king or 2 double Westin Heavenly Beds with pillowtop mattresses and down comforters. 254-342 square feet. Desk with ergonomic chair. 32-inch LCD TV with premium cable channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Minibar. Coffee/tea maker. Westin Heavenly Bath with dual showerhead, plush bathrobes, oversized cotton towels, makeup/shaving mirror, and hair dryer. In-room safe. Clock radio. Complimentary daily newspaper. Iron/ironing board. Air conditioning. Non-smoking.
Accessible Two Double Beds
Facing the city or the water, this accessible guestroom offers 2 double Westin Heavenly Beds with custom mattresses, down duvets, and plenty of plump pillows. The flat-screen TV comes with premium channels. Wireless Internet access is available for a surcharge. The coffee/tea maker brews Starbucks coffee. The room also offers an in-room safe and a large desk. A compact refrigerator can be provided for a surcharge. The Westin Heavenly Bath comes with an accessible shower or tub, grab bars, a makeup/shaving mirror, signature toiletries, and plush robes. All guestrooms are smoke-free.
Amenities - Westin Washington National Harbor
Air conditioning
Alarm clock
ATM
Breakfast in room
Central location
Charge for early check out
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
Valet Parking
Video Games in Room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policyup to 40 lbs
Airport & Shuttle Information - Westin Washington National Harbor
Ronald Reagan National Airport, 8 Miles from Hotel. Both Dulles International and Baltimore-Washington National Airport are both approximately 45 minutes from the hotel.
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Shuttle service to Airport, DC, King Street Metro Station.
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Previously Known As: The Westin National Harbor, The Westin Washington National Harbor
Based on 198 traveler reviews 
Value
Rooms
“Nice hotel for the price.”
“Not happy with the service”
“I really enjoyed the National Harbor complex”
Accessible One King Bed
Accessible Two Double Beds