Cathedral, Robert Bradly Museum, Cortes Palace Museum, archeological zones such as Xochicalco and Tepanzolco, touristic cities such as Taxco and Tepoztlan.
Mar 3, 2013
gfanders, Saint Paul, Minnesota | Trip type: Couples
We had a very spacious room with lots of nice storage (a Jr. suite). Very clean! Excellent king bed. Beautiful grounds. The breakfasts, while part of our room cost, were...
more »
We had a very spacious room with lots of nice storage (a Jr. suite). Very clean! Excellent king bed. Beautiful grounds. The breakfasts, while part of our room cost, were not good. The hotel is located a 35 or 40 peso taxi ride or a 6.5 peso bus ride from centro. Quite neighborhood except for barking dogs. « less
“Great service from manager; great crashing pad”
Jul 14, 2012
ciudadsana, Mexico City, Mexico | Trip type: Family
First of all, don't think of this hotel as an all-inclusive option. It's a lovely, centric hotel in downtown Cuernavaca, yet a simple three block walk from an important street...
more »
First of all, don't think of this hotel as an all-inclusive option. It's a lovely, centric hotel in downtown Cuernavaca, yet a simple three block walk from an important street (Plan de Ayala), allows for both tranquility and accesibility. A simple bus ride, 10 minute car ride or 30 minute walk brings you to the zócalo in the center of town. Simple, clean rooms, with a two-bedroom, central living room suite arrangement (nice for large families as mine).
If you are the type to stay all day in the hotel, gorging on the restaurant food, and never even looking at the town beyond the walls, THIS IS NOT YOUR CHOICE. Amenities are two small swimming pools, a ping pong table, and the service of a single massage therapist. (Also, Wi-Fi, cable tv and room service). The included breakfast is simple and filling, think of a larger meal in town for lunch and supper.
Remember, Internet might be great for a lot of things nowadays, but nothing beats the human touch. I suggest you use the phone: first time I booked, the manager gave me a nice discount on the suite vs the average of similar hotels in town. Had to repeat the trip a month later (oh, the suffering), and the second time he gave me an even better rate if I stayed an extra night. Both times, they threw in late check-out, complimentary massage, and were flexible in the reservation arrangements due to my personal needs.
As anywhere in the world: be nice, ask nice, and be surprised by people's willingness to please.
Yes, large beds are individual mattresses put together, and the sheets are not replaced daily (as an eco-friendly traveler I approve). Neither element stopped me from a great night sleep, thank you. Yes, the furniture in the suites is rather simple. Again, there are tons of things to see and do in Morelos, so staying all day in my room was never my goal. « less
“Worst customer service in Cuernavaca”
Oct 20, 2011
Gerry D, Miami Springs, Florida | Trip type: Family
Reserved a three-night stay through their website for OCT 15, 2011. Their local manager confirmed and he even secured with my American Express card. Got a printout and they sent...
more »
Reserved a three-night stay through their website for OCT 15, 2011. Their local manager confirmed and he even secured with my American Express card. Got a printout and they sent me a memo with confirmed rates and my expected total. Surprise!!! when showed up at the hotel the same guy who confirmed us cinically said our reservation could not be honored because he inadvertently overbooked and had rised rates that morning without notice, so he was only accomodating customers paying the higher rates!!!. nevertheless he claimed the hotel was already full to capacity and we should beat it! After 1/2 hour of unsuccessful argument the guy just shrugged and sent us away!!!! Found a much better deal and service at a nearby place (which was much cleaner and better kept) Sincerely, Ripped - off customer « less
“Excelente opción para descanzar con la familia y comer bien”
Apr 12, 2013
AntonioR896, Distro Federal | Trip type: Family
Fui con mi familia en samena santa, estuvimos todo ese fin de semana y nos encantó, la comida y sobre todo los postres aunado a sus servicio, la gente muy...
more »
Fui con mi familia en samena santa, estuvimos todo ese fin de semana y nos encantó, la comida y sobre todo los postres aunado a sus servicio, la gente muy calida, nos quedaron ganas de regresar en las proximas vaciones o puente que tengamos para ir en familia. Lo he recomendado ya con toda mi familia y amistades « less
“Mi primer viaje a Mexico y en este Hotel me ayudaron a tener ganas de volver,a Cuernavaca!!”
Apr 4, 2013
Adriana_A45, Los Cardales, Buenos Aires, Argentina | Trip type: Solo travel
Estuve leyendo un par de comentarios y coincido con uno de los pasajeros ,creo que solo escriben los que no les gusto el lugar.
Yo soy argentina y me encanto...
more »
Estuve leyendo un par de comentarios y coincido con uno de los pasajeros ,creo que solo escriben los que no les gusto el lugar. Yo soy argentina y me encanto el Hotel,me lo recomendaron unos amigos mexicanos,para que lo visite en mi primer viaje a Mexico y al DF,ademas de Taxco,Cuernavaca y otros bellos lugares. Yo en argentina trabajo en turismo y por suerte he viajado bastante por el mundo,y creo que no le estan haciendo mucha justicia a este bello lugar. Con respecto por ejemplo a los desayunos para mi fueron increibles ya que los 4 dias que estuve pude probar 4 desayunos distintos y muy ricos. Los valores de la carta me parecieron adecuados,al igual que el servicio de cocina y meseros. Sobre la habitación para mi que fui sola,me parecio muy confortable,mi tv funcionaba,el cuarto estab limpio al igual que la blanqueria,y eso que cuando viaje el año pasado aun no estaban estos moviliarios nuevos,que me parecen preciosos y me dan muchas ganas de poder volver para disfrutarlos... Ame los jardines,era maravilloso desayunar con esa vista. Los empleados ,me parecieron muy agradables y serviciales.No creo que por ser extranjera me hayan tratado de manera especial,porque por algo me lo recomendaron mis amigos,que no solo se alojaron alli sino que la empresa donde trabajan realizo tambien eventos en ese hotel,con muy buenos comentarios. Para cerrar,queria decirles que no me parecia justo ver tantas cosas malas,cuando esa no fue mi experiencia. Gente de Quinta del Gobernador espero volver este año por ahi pero no sola sino con un grupo de amigos. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual: 3 days before arrival, 7 days before arrival on holidays
Group: 7 days before arrival
Nightly Parking:
0.0
Typical Group Deposit:
50%
Total Taxes:
18.50%
Total Misc Fees:
$3.00 USD (mandatory resort fees/taxes)
State Tax:
2.50%
Country Tax:
16.00%
Food and Beverage Tax:
16.00%
Audio Visual Tax:
16.00%
Other Tax:
16.00%
Parking Fee:
0.00 Per Night
Gym Fee:
0.00 Per Day
Additional Person Fee:
29.00 Per Person
Rooms Wireless Internet Fee:
0.00 Per Day
Meeting Wireless Internet Fee:
0.00 Per Day
Food and Beverage Service Charge:
15.00%
Avg. Continental Breakfast Cost:
10.00 Per Person
Avg. Plated Breakfast Cost:
10.00 Per Person
Avg. Buffet Breakfast Cost:
12.00 Per Person
Avg. Plated Lunch Cost:
14.00 Per Person
Avg. Buffet Lunch Cost:
16.00 Per Person
Avg. Plated Dinner Cost:
12.00 Per Person
Avg. Buffet Dinner Cost:
14.00 Per Person
Morning Break Cost:
10.00 Per Person
Afternoon Break Cost:
12.00 Per Person
Banquet Soda:
5.00 Per Person
Room Types - Quinta Del Gobernador
2 Bedroom Suite 1 king per room
One King Bed or
Two Full Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. You can request an in-room massage. The private bathroom has a shower; a hair dryer can be requested. A ceiling fan, complimentary bottled water, and a separate sitting area are among the conveniences offered.
Junior Suite
One King Bed or
Two Single Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. You can request an in-room massage. The private bathroom has a shower; a hair dryer can be requested. A ceiling fan, complimentary bottled water, and a separate sitting area are among the conveniences offered.
Amenities - Quinta Del Gobernador
Baggage storage facilities
Child facilities
Complimentary breakfast
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Fax available
Fitness and health center
Hairdryer available
Hair dresser
Internet - wireless
Internet is Complimentary
Ironing facilities
Non-smoking rooms
24 hours opened
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Refrigerator
Restaurant
Safe in rooms
Shower
Spa
Swimming pool - outdoor
Telephone in all rooms
Television
TV - Free Cable
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Quinta Del Gobernador
Benito Juaez Intenational Airport 37.5 miles away
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: We can help ypu with private transportation with extra charge
Testimonials: Why use Hotel Planner?
"Our church ladies do this once or twice a year and you will now be my "GO-TO" place immediately. I was AMAZED that within just a few minutes of clicking on that contact hotel button that I got phone calls from REAL people that politely answered all my questions and were willing to accommodate our every need!!!! W O W !!!!! I'm impressed and will automatically go to your site again when our ladies plan a get-away. :~) THANKS SO MUCH" M.S. - Indianapolis, IN
"I really enjoyed using your site to book rooms for the wedding next spring. I ended up booking with the last hotel to send me a bid. Everyone was most pleasant to work with." D.M. - Barstow, CA
Based on 22 traveler reviews 
Value
Rooms
Cleanliness
“Great service from manager; great crashing pad”
“Worst customer service in Cuernavaca”
“Excelente opción para descanzar con la familia y comer bien”
2 Bedroom Suite 1 king per room
Junior Suite