May 18, 2013
thepaulharper, auckland | Trip type: Business
First stay at this hotel having changed from my usual one across the road.
Internet much faster which is important when on business.
The club lounge was a welcome surprise...
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First stay at this hotel having changed from my usual one across the road. Internet much faster which is important when on business. The club lounge was a welcome surprise although the service for breakfast was a little inattentive. Rooms modern and comfortable. Will choose room without internal door next time as i could hear the room next door very clearly. Perfect location for flights into heathrow. Will definitely stay again. « less
“Great location plus comfort”
May 16, 2013
Bally1966, Hong Kong, China | Trip type: Business
Gloucester Road, London, is my favourite location. I normally arrive at Heathrow around 6:00am and thus find travelling on the tube very convenient (and cheap). When you take away the...
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Gloucester Road, London, is my favourite location. I normally arrive at Heathrow around 6:00am and thus find travelling on the tube very convenient (and cheap). When you take away the 2-way expenses on Heathrow Express and taxi to your hotel, you can easily upgrade to a 3-4 stars' hotel like Crowne Plaza Kensington instead of staying in a less comfortable hotel somewhere in town. There are many hotels around Gloucester Road and Earls Court areas. I always find Holiday Inn Forum and Crowne Plaza Kensington very reliable. And as a Gold Club member, I enjoy free Wifi and quite often early check-in.
Glouceser Road is only 6 stops away from Leicester Square and it also has many good restaurants. Also, it's only 10-15 minutes on foot to V&A Museum and other top museums in that neighbourhood. And Crowne Plaza Kensington is only 2 minutes on foot from the tube station.
May 14, 2013
gammo, Mumbai (Bombay), India | Trip type: Business
Chose this hotel last autumn since my "usual suspects" from previous London stays were either too expensive or fully booked. Loved this place and returned this month for four nights....
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Chose this hotel last autumn since my "usual suspects" from previous London stays were either too expensive or fully booked. Loved this place and returned this month for four nights. Was really satisfied overall ; as a platinum member was upgraded to a suite which was superb in all respects. Great bed, perfect spacious bathroom/toilet, great fittings, ironing board, ample storage space, really large lounge area which was great for my meetings and guests and a superb range of tv channels on tvs in both rooms.The only complaint I can make was that despite having many lights, the bedroom was a wee bit dark. Lots of little extras thrown in ....tea, coffee, cookies, bathrobes and slippers and a vast range of toiletries, free newspaper. The rooms were street-facing but quiet...double glazed well. I will live here again for sure and recommend the property highly....it is well located and better than the two Central London Holiday Inns I lived in previously. « less
“Nice stay”
May 13, 2013
DeacsHampshire, Hampshire | Trip type: Couples
My wife and I stayed for one night in May. This was so we could do the moonwalk in Battersea. Nice room and very tidy, shower room great. We only...
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My wife and I stayed for one night in May. This was so we could do the moonwalk in Battersea. Nice room and very tidy, shower room great. We only really slept in the very large comfy and clean bed. The staff could not of been more helpful. Arrived at 13.20hrs to be told room not ready until 14.00hrs went for some food and returned. We still had to wait around and finally got a room at about 15.00hrs. It was a bit noisy, but had a late check out so we could get some sleep.Obviously everyone else was leaving. All in all a nice clean hotel. Cant comment on bar etc as we did not use them. « less
“Very Clean”
May 9, 2013
Rick150, Philadelphia, Pennsylvania | Trip type: Family
Stayed 1 night early May 2013 with my wife & adult child coming from Paris before flying back to USA the next day. We had deluxe room which had 2...
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Stayed 1 night early May 2013 with my wife & adult child coming from Paris before flying back to USA the next day. We had deluxe room which had 2 double beds. Room was good size for 1 or a few nights. Location very convenient- across the street from the tube with 35 minute direct trip to Heathrow, or about 20 minutes to tourist areas. Many restaurants within walking distance. Room was very clean with usual amenities. Front desk staff very pleasant. A good choice if you want to be a little away from tourist area, or not too far from Heathrow. « less
Read management response to this review.
Management response from GenManager_CPKen, General Manager
Dear Rick150 Thank you for leaving a review, I am so glad you enjoyed your brief stay with us. Our rooms are indeed a good size and are above average for London Hotels. Our deluxe rooms which all have 2 double or queen size beds, are ideal for families. I do hope you will be back again soon, hopefully for a longer stay so that you have time to enjoy all that London has to offer. Best regards Lawder Smith General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Corridors:
All Rooms Have Interior Hallways
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
On-site
Dist. to Nearest Gym:
On-site
Policies / Expenses
Cancellation: will be specified with each group.
Total Taxes:
20.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Crowne Plaza London Kensington
One Bed Non-Smoking Accessible
2 double beds. Desk. In-room safe. Satellite television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Private bathroom. Hair dryer. Trouser press. Air conditioning. Climate control. Non-smoking only. Daily housekeeping.
Executive Room
One double bed. Approximately 25 square metres. Work desk. Wired and wireless Internet connection (surcharge). 32-inch wall-mounted flatscreen television with premium satellite channels. Tea and coffee facilities. Minibar. Complimentary use of laptop safe. Iron/ironing board on request. Hair dryer. Separate shower and tub with complimentary toiletries, bathrobes, and slippers. Nonsmoking.
Standard room
One double bed. Approximately 25 square metres. Work desk. Wired and wireless Internet connection (surcharge). 32-inch wall-mounted flatscreen television with premium satellite channels. Tea and coffee facilities. Minibar. Complimentary use of laptop safe. Iron/ironing board on request. Hair dryer. Shower/tub combination with complimentary toiletries. Nonsmoking.
Standard One Double Bed Non-Smoking
1 double bed. Desk. In-room safe. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Hair dryer. Trouser press. Air conditioning. Climate control. Nonsmoking.
Club One King Bed Non-Smoking
1 king bed. Desk. In-room safe. Satellite television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Private bathroom. Hair dryer. Trouser press. Air conditioning. Climate control. Daily housekeeping. Non-smoking only.
Superior Suite, Non-Smoking
1 queen bed. Desk. In-room safe. Satellite television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Private bathroom. Hair dryer. Trouser press. Air conditioning. Climate control. Nonsmoking.
Twin Club Non-Smoking
2 beds. Desk. In-room safe. Satellite television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Private bathroom. Hair dryer. Trouser press. Air conditioning. Climate control. Non-smoking only. Daily housekeeping.
Deluxe Two Double Beds Non-Smoking
2 double beds. Desk. In-room safe. Satellite television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Private bathroom. Hair dryer. Trouser press. Air conditioning. Climate control. Non-smoking only. Daily housekeeping.
Amenities - Crowne Plaza London Kensington
Air conditioning
Alarm clock
Baggage storage facilities
Central location
Charge for early check out
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fitness and health center
Hairdryer available
Handicap accessible
Internet - wireless
Ironing facilities
Laundry facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone in all rooms
Television
TV - Free Cable
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
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Previously Known As: Holiday Inn London Kensington
Based on 1,006 traveler reviews 
Value
Cleanliness
“2nd stay here and definitely will return”
One Bed Non-Smoking Accessible
Club One King Bed Non-Smoking
Superior Suite, Non-Smoking
Twin Club Non-Smoking