Stayed at this property this past weekend. While we know it's been there for a while, the property itself was well-kept and bright. Rooms very clean, as were the bathrooms....
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Stayed at this property this past weekend. While we know it's been there for a while, the property itself was well-kept and bright. Rooms very clean, as were the bathrooms. Furniture was fine. Time to replace the mattresses and add some charging abilities (plugs) between the beds! I MUST say the food prep (breakfast) area was not only immaculate (GREAT pancake machine by the way), the food was very good and the attention to detail during food service was impeccable! VERY IMPRESSED!' « less
“Awesome”
Oct 15, 2012
magic m, Dallas, Texas | Trip type: Family
The room was wonderful and clean. The staff was friendly and helpful during my stay. The breakfast was great the pancake machine was wonderful! The staff help me find the...
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The room was wonderful and clean. The staff was friendly and helpful during my stay. The breakfast was great the pancake machine was wonderful! The staff help me find the skating rink for my child to have something to do. I wish all of my hotel experience could be like this. I will be back every year! « less
“Disgusting!”
Oct 13, 2012
47GlobeTrotter, Windsor, Canada | Trip type: Business
The Room smelt of mold! I went to use the coffee machine and when i opened up the unit it had an old coffee bag full of mold. The Clock...
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The Room smelt of mold! I went to use the coffee machine and when i opened up the unit it had an old coffee bag full of mold. The Clock radio didn't work. The window opens but doesn't have screens and room was infested by bugs when i got back. The staff is loud in the morning not considerate of people working late shifts and wanting ro sleep in. I travel the world on business and this has been by far my worst experience ever! It is suited for teenage partiers (Many of them here my entire stay. « less
Read management response to this review.
Management response from Holiday Inn Express Carrollton, General Manager
Thank you for taking the time to let us know of your dissatisfaction.
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“Hotel needs to be updated.”
Apr 23, 2012
Stacey J, Springfield, Georgia, United States | Trip type: Family
All the staff were nice and the breakfast was very good. The hotel on the outside has been updated, but when you walk in you realize the same is not...
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All the staff were nice and the breakfast was very good. The hotel on the outside has been updated, but when you walk in you realize the same is not so for the inside. Very disappointing. It was clean, but the interior needs to be completely renovated. Exterior doors were never locked and that does include after 12 AM. « less
Read management response to this review.
Management response from Holiday Inn Express Carrollton, Manager
Management at the Holiday Inn Express, Carrollton would like to thank you for you feedback. We take all guest feedback seriously and your concerns are important to us. Again thank your feedback.
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“Not a very good experience”
Feb 23, 2012
Mike F, Hartford, Connecticut | Trip type: Business
Not a good stay...The room was not very clean and the shower had mold on the base of walls and the air conditioning was not clean. The hotel needs updating.
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Not a good stay...The room was not very clean and the shower had mold on the base of walls and the air conditioning was not clean. The hotel needs updating. « less
Read management response to this review.
Management response from Holiday Inn Express Carrollton, Manager
Management appreciates all guests feedback. Your voice has been heard and we are making efforts to improve our hotel. Without receiving feedback we would not be able to make changes. Again thank your for you feedback.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Total Taxes:
12.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Holiday Inn Express
Two Queen Beds Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Smoking.
Two Queen Beds Non-Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
One King Bed Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Standard
One Bed or
Two Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two Queen Beds Smoking Accessible
Two Queen Beds
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Smoking.
One King Bed Smoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Smoking.
Executive One King Bed Non-Smoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Executive One King Bed Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Smoking.
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Based on 19 traveler reviews 
Value
Service
“Awesome”
“Disgusting!”
“Hotel needs to be updated.”
“Not a very good experience”
Two Queen Beds Smoking
One King Bed Non-Smoking