THE CROWNE PLAZA CHICAGO METRO

733 West Madison, Chicago, IL 60661 United States (USA)
View Map 1-800-230-4134
3.5 Star Downtown Hotel in Cook County
41.88108-87.64732
Check availability
Very Good
4.0/ 5

Based on 584 guest reviews

Show Guest Reviews
  • Avg. Group Discount of 10.4%!
  • Fitness center on property
  • 398 sleeping rooms in hotel
  • Hotel has 17 floors
  • Hotel has 42 suites
  • Check out: 12:00 PM
  • Group score of 10.0/10
  • 10 meeting rooms in property

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Include Discounts:

Room Types

Check Rates1 King Bed Leisure
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 1 King Bed Leisu
Non-Smoking
Check Rates5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 1 King Bed Suite
Non-Smoking
Check Rates5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 2 Double Beds 31
Non-Smoking
Check Rates5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay Standard Room Ro
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Leisure 312 Sq Feet Flat Screen Tvs Free WiFi Laptop Safe Work Desk wi
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Suite 400 Sq Feet Flat Screen Tvs Free WiFi Laptop Safe Work Desk with
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds 312 Sq Feet Flat Screen Tvs Free WiFi Laptop Safe Work Desk with
Non-Smoking
Check RatesBest Flexible Rate Standard Room Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesGuestroom Double or Twin
Non-Smoking
Check RatesGuestroom Double or Twin Breakfast Full Breakfast
Non-Smoking
Check RatesPark For A Penny Pkg Package Includes Room Plus Overnight Parking For Just A Penny More During 1 Kin
Non-Smoking
Check RatesPark For A Penny Pkg Package Includes Room Plus Overnight Parking For Just A Penny More During 2 Dou
Non-Smoking
Check RatesPark For A Penny Pkg Package Includes Room Plus Overnight Parking For Just A Penny More During Stand
Non-Smoking
Check RatesPhysically Challenged Gsts Are Sure To Enjoy Fe Atures Such As A Roll in Shower and A Handhel D Show
Non-Smoking
Check RatesRoom 1 King Bed
Non-Smoking
Check RatesRoom 1 King Bed Accessible
Non-Smoking
Check RatesRoom 2 Double Beds
Non-Smoking
Check RatesRun Of House Room
Non-Smoking
Check RatesSpecial Offer 1 King Bed Leisure 312 Sq Feet Flat Screen Tvs Free WiFi Laptop Safe Work Desk with
Non-Smoking
Check RatesSpecial Offer 1 King Bed Suite 400 Sq Feet Flat Screen Tvs Free WiFi Laptop Safe Work Desk with
Non-Smoking
Check RatesSpecial Offer 2 Double Beds 312 Sq Feet Flat Screen Tvs Free WiFi Laptop Safe Work Desk with
Non-Smoking
Check RatesSpecial Offer Standard Room Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesStandard King
Non-Smoking
Check RatesStandard King Breakfast Full Breakfast
Non-Smoking
Check RatesStandard Room (2 Double Beds)
Non-Smoking
Check RatesStandard Room (2 Double Beds) Breakfast Full Breakfast
Non-Smoking
Check RatesStandard Room Room
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite Breakfast Full Breakfast
Non-Smoking

Local Attractions

Loop, Harpo Studio, Oprah Store, United Hotel is located only 8 blocks from city center. Sear Tower, United Center, Harpo Studio, Oprah Store, Restaurant Row (Randolph Street), Financial & Theater District. Located on the north end of the Chicago's famous Greek Town and four blocks from the popular restaurants located on Randolph street (known as Restaurant Row), the Chicago Metro is convenient to many restaurant and nightlife options.

Verified Reviews of The Crowne Plaza Chicago Metro

Below are the verified reviews from guests that we have booked recently:
"The lobby personnel were extremely helpful."
Overall Score4.0/ 5
We are grateful for the kind help of the lobby personnel in going the extra step to explain bus routes, getting tour tickets and just their friendliness. The upgraded suite was lovely. Thank you.
(Individual traveler, booked 1 room), from US flag
25-Jun-2014 Verified Review, stayed from Sat Jun 21 to Mon Jun 23 2014 at a $179.20 average nightly rate.
"Nice Enough"
Overall Score3.0/ 5
Hotel room was nice enough but could have been cleaner (needed to be dusted and vacuumed better). One of the days we received dirty towels. Hotel staff was friendly but didn't follow through with a call when room was ready as promised. Location was good. Close to many restaurants.
(Individual traveler, booked 1 room), from US flag
16-Apr-2014 Verified Review

Customer Reviews of The Crowne Plaza Chicago Metro

4.0 out of 5.Based on 620 guest reviews, Very Good

Property Description

Opened July 2005, this award winning Crowne Plaza is located in downtown Chicago. Located 8 blocks from the city's center, enjoy all the benefits and conveniences our location has to offer without the congestion and traffic of the city core. All rooms feature: Private balconies with sweeping city views, Complimentary High-speed internet access, 27” flat screen television, in-room safe that accommodates laptop, cordless telephones and private voicemail, in room video review/checkout, and weekday newspaper delivery. Hotel Services Include: “Dine” our American Eatery & Martini Bar-combining classic 1940’s theme with a modern flair, serving breakfast, lunch and dinner, Valet Parking, 24 Hour Health/Fitness Center, Concierge services, 24 Hour Business Center, 24-hour fax capabilities, photocopying services, Valet service laundry and dry cleaning and High speed wireless access in public areas.

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2005
Floors:17
Rooms:398
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:250
Handicap Rooms:6
Suites:42
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:10 View Spaces
Meeting Space:8000 sq. feet
Banquet Space:Holds 300 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:11:00 am - 11:00 pm
Pool Info:We do not offer a pool
Policies / Expenses
Cancellation:
Individual Res- 24 hours prior to arrivalGroup- Cancellation policy on contract
Nightly Parking:$36
Total Taxes:16.40%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax:16.40%
Food and Beverage Tax:10.50%
Audio Visual Tax: 8.00%
Parking Fee:39.00 Per Night
Additional Person Fee:20.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Item
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee:200.00 Per Item
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00%
Banquet Bartender Fees:150.00 Per Function
Chef Attendant Fees:150.00 Per Item
Avg. Continental Breakfast Cost:29.00 Per Person
Avg. Plated Breakfast Cost:31.00 Per Person
Avg. Buffet Breakfast Cost:35.00 Per Person
Avg. Plated Lunch Cost:41.00 Per Person
Avg. Buffet Lunch Cost:42.00 Per Person
Avg. Boxed Lunch Cost:34.00 Per Person
Avg. Plated Dinner Cost:56.00 Per Person
Avg. Buffet Dinner Cost:58.00 Per Person
Morning Break Cost:12.00 Per Person
Afternoon Break Cost:19.00 Per Person
Banquet Gallon of Coffee:80.00 Per Item
Banquet Soda: 5.00 Per Item
Banquet Bottled Water: 5.00 Per Item
Banquet Hosted Bar:18.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres:28.00 Per Person/Per Hour

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet friendly hotel


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Terrace
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

O'Hare Airport (ORD)- 18 milesMidway Airport (MDW)- 13 miles

Local Shuttle Info: Transportation InformationChicago O’Hare International Airport – 15.5 milesApprox 35-45 minutesApprox $45.00 one-wayChicago Midway Airport – 10 milesApprox 20-30 minutesApprox $35.00 one-wayUnion Train Station - .5 milesOgilvie Train Station - .4 milesWashington/Wells Orange Line - .5 milesUIC/Halsted Blue Line - .5 milesGo Airport Express 888.284.3826 shuttle@airportexpress.com

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Crowne Plaza Chicago Metro

Group vs. Individual Rates at The Crowne Plaza Chicago Metro

Rate fluctuations of The Crowne Plaza Chicago Metro

The chart above shows trends of prices for both group quotes and the best individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 22.3% in the month of March 2015 and the highest average individual rate is $399 in the month of June 2013. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Crowne Plaza Chicago Metro in a month when rates are lower.

Meeting Rooms and Banquet Rooms at The Crowne Plaza Chicago Metro

Below are the meeting, banquet, conference and event spaces at The Crowne Plaza Chicago Metro.

Feel free to use the The Crowne Plaza Chicago Metro meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chicago event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Metro Ballroom105 x 44 x 124620--/35021014018013515035/30420460--
Close This

Metro Ballroom

Lights hang 2 feet down from ceiling
Room Type:
Ballroom
Total Size:
4620 Sq. Feet
Dimensions:
105 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
19
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Section 1
52 x 44 x 122310--/16096100806470--/--190230--
Close This

Section 1

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
2310 Sq. Feet
Dimensions:
52 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Section 2
52 x 44 x 122310--/16096100806470--/--190230--
Close This

Section 2

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
2310 Sq. Feet
Dimensions:
52 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
9
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon A
35 x 44 x 121540--/1207270554550--/--130154--
Close This

Salon A

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
1540 Sq. Feet
Dimensions:
35 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon C
17 x 44 x 12748--/402430251820--/--6075--
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Salon C

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
748 Sq. Feet
Dimensions:
17 x 44 x 12 Ft.
Floor Level:
2
Power Outlets:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon B
17 x 44 x 12748--/402430251820--/--6075--
Close This

Salon B

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
748 Sq. Feet
Dimensions:
17 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salon D
35 x 44 x 121540--/1207270554550--/--130154--
Close This

Salon D

Lights hang 2 feet down from ceiling
Room Type:
Ballroom Section
Total Size:
1540 Sq. Feet
Dimensions:
35 x 44 x 12 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Metro 1/262 x 19 x 71178--/1006060504040--/--120118--
Close This

Metro 1/2

Room Type:
General Meeting Room
Total Size:
1178 Sq. Feet
Dimensions:
62 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Metro 3/450 x 19 x 7950--/704240302530--/--8095--
Close This

Metro 3/4

Metro 3/4 can be divided into (2) parts by closing a wall.
Room Type:
General Meeting Room
Total Size:
950 Sq. Feet
Dimensions:
50 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Executive Boardroom25 x 19 x 7475--/----------12--/--------
Close This

Executive Boardroom

Can seat up to 16 guests using alternate chairs
Room Type:
Boardroom
Total Size:
475 Sq. Feet
Dimensions:
25 x 19 x 7 Ft.
Floor Level:
2
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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