The Hilton Pittsburgh hotel is one the city's largest, most recognized hotels, ideally located in downtown Pittsburgh, Pennsylvania and adjacent to Point State Park and Pittsburgh's famed Three Rivers. Our Pittsburgh, Pennsylvania Hilton hotel is also near the Convention Center and across the river from Heinz Field and PNC Park. At the gateway to the Cultural District, the Hilton Pittsburgh hotel is the hub of activities for sporting events, The Arts Festival, The Regatta, Fourth of July Fireworks, Light Up Night, Galas, Meetings and Conventions.
All 710 guestrooms and suites provide breathtaking views in every direction. The hotel rooms are beautifully appointed with ergonomically designed work areas, dual-line speakerphone with voicemail and complimentary wireless high-speed Internet access. For hotel guests expecting the highest levels of service and amenities, our downtown Pittsburgh, Pennsylvania hotel offers exclusive Executive Level hotel rooms, Luxury Suites and a private Executive Level Lounge.
The Hilton Pittsburgh hotel is able to host the most elaborate conventions and galas with our 40,000 square feet of flexible meeting space and the largest committable group room block in downtown Pittsburgh, Pennsylvania. Two floors of meeting space at Hilton Pittsburgh hotel allow large events to be on the Ballroom level while separating smaller events in our Lobby Level Conference Center locations.
The Hilton Pittsburgh's Event Services team has earned the Successful Meetings Pinnacle Award, Hilton's Meeting and Convention Team of the Year, and consistent Top Loyalty Scores from meeting professionals who have recently experienced the Hilton Pittsburgh hotel.
Travel should take you places.™
Star Rating:
Local Attractions:
Heinz Field, PNC Park, Andy Warhol Museum,Carnegie Science Museum, Pittsburgh Aviary, Heinz Hall, Benedum Theater, Byham Theater, O'Reilly Center for Performing Arts,Convention Center, Strip District, Shopping, Restaurants
Hotel Reviews for Wyndham Grand Pittsburgh Downtown
3.5out of 5Based on 465 guest reviews, Average
Based on 830 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
134
Very Good
283
Average
224
Poor
118
Terrible
71
Most Recent Traveler Reviews:
“great location, thin walls, poor service”
May 19, 2013
Gregory B, Red Bank | Trip type: Business
Title says it all. Great location for easy access to Pittsburgh especially sports venues. But service was terrible. Reserved a king size bed, which was available when I checked in,...
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Title says it all. Great location for easy access to Pittsburgh especially sports venues. But service was terrible. Reserved a king size bed, which was available when I checked in, but they wouldnt give it to me as they were reserved for another guest??? Whats the point of reserving preferences when they'll just give you what they want to give you. Paper thin walls are great if you want to hear your neighbors "rocking the headboard" at 1am. And a $3.00 charge to access the business center if only to print a boarding pass. VERY UNSYMPATHETIC FRONT DESK. Not what I would expect from a "upscale" property. On the positive...the valet and bell hops were extremely efficient, polite, and helpful. If the valet and bell hops take over front desk, I might consider staying here again.
May 18, 2013
Ray_arora, Washington DC, District of Columbia | Trip type: Family
We (a family of four) stayed at the Wyndham from the evening of 15th May 2013 until 16th May morning. Prior to our stay at Wyndham, we were in another...
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We (a family of four) stayed at the Wyndham from the evening of 15th May 2013 until 16th May morning. Prior to our stay at Wyndham, we were in another four star hotel (part of the Sheraton chain) in a neighboring state..giving us a good basis for comparison between the two. To my surprise, the one that was pricier was worse than the one that was a tad cheaper and WAY better.
This hotel has absolutely no understanding of what 'good customer service' and 'good hospitality' is..so much for being in the hospitality business! When we arrived at the hotel, we were rudely told by the valet personnel that we should "turn back, take a right and go park our car at a different location" his tone was loud and rude..last thing you expect when you first enter the hotel. After putting up with this disrespectful behavior, we were not provided any help from him whatsoever. Meanwhile, another gentleman from the valet booth came out and offered us a scheme to avail valet services at a cost of $28/day (again, the car is parked at another location) now, this guy is worth a mention, not only was he arrogant but he had a major attitude problem. After briefing us about the valet service, he tore out a receipt and THEN told us about the charge associated with it. When we asked what our other options were (considering we were only there for a night) he said, "you guys are locked in now" meaning, I cannot cancel the receipt I just tore out for you (without telling you the charge of course!) The receptionist who we spoke with about this incident did her best to look 'concerned' and 'apologetic' but failed at it..because a morning after, she completely forgot about the incident when we brought it up during check-out (she asked us about our experience at the hotel) This is not what you expect out of a brand like Wyndham. At our prior hotel we experienced top notch customer service with good, clean, updated rooms and nothing to complain about. Seems Wyndham does not encourage customers to leave a feedback and hence does not believe in keeping a customer feedback form in the room.
Did I mention, bedsheets with holes in them, a bathroom door which did not lock? I will never recommend this hotel even to anyone..go stay at ANY other hotel in pittsburgh downtown for a better experience. « less
“The stay overall was nice; however the room was missing the...”
May 16, 2013
Christopher D, Bethel Park | Trip type: Family
The stay overall was nice; however the room was missing the following amenities when we got there. Soap, Coffee Cups/Water Glasses. We called for Soap, but did not bother with...
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The stay overall was nice; however the room was missing the following amenities when we got there. Soap, Coffee Cups/Water Glasses. We called for Soap, but did not bother with the other items.
The rooms and bathrooms are in need of updating; wall paper is dated; old and poorly installed. In Wyndham's defense they just took this hotel over from the Hilton chain, and the previous owner failed to invest in upgrades.
“The room was rather small considering the price charged. It...”
May 16, 2013
John P, Muncy, Pennsylvania, Usa | Trip type: Business
The room was rather small considering the price charged. It was very clean, quiet and comfortable. The bathroom ceiling was in need of repair and the vent fan did not...
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The room was rather small considering the price charged. It was very clean, quiet and comfortable. The bathroom ceiling was in need of repair and the vent fan did not work. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Group - Sliding Scale Cancellation Penalties apply for entire group cancelling.
Individual - cancellation must be made 24 hours prior to arrival to avoid penalty.
Standard King
1 king bed. Pillowtop mattress. Premium bedding. Desk. Wired high-speed Internet access (complimentary). Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Coffee/tea maker. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Turndown service. Climate control. Nonsmoking only.
Standard, One King Bed (Grand Valentine's Package)
strong ul li One King Bed /li /ul /strong Slip into the pillowtop bed with premium bedding for a good night's rest. Complimentary wired Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. You will have bathrobes, designer toiletries, and a hair dryer. Conveniences include climate control, a desk, and a multi-line phone. This room is Non-Smoking. p /p
Amenities - Wyndham Grand Pittsburgh Downtown
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Charge for early check out
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Restaurant
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Wyndham Grand Pittsburgh Downtown
Nearest Airport is 35 min from downtown, there is a shuttle that services all of the downtown area hotels for a charge of $20 per person one way.
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Complimentary Hotel Shuttle within 3 Mile Radius
Complimentary Trolly
Complimentary City Busing
Testimonials: Why use Hotel Planner?
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"This was my first time making group reservations, and this is definitely the best site to do it on. It was very easy to use, and helped me get a very good deal for my group. Thanks!" D.P. - Chicago, IL
Previously Known As: Grand Pittsburgh Downtown, Hilton Hotel Pittsburgh, Hilton Pittsburgh
Based on 830 traveler reviews 
Value
“great location, thin walls, poor service”
“Worst Customer Service ever”
“The stay overall was nice; however the room was missing the...”
“wyndam grand”
“The room was rather small considering the price charged. It...”
Traditional Double Beds
Standard King