The Sheraton Indianapolis City Centre is located in the heart of downtown, overlooking historic Monument Circle. We are within walking distance of Circle Centre Mall, Conseco Fieldhouse, Lucas Oil Stadium, Indiana Convention Center and all downtown attractions. We feature 374 rooms, including 41 Executive King Suites and rooms with a view of downtown and Monument Circle. Our flexible meeting space can accommodate any group from 10 to 600 people.
Star Rating:
Local Attractions:
Indianapolis Zoo, Conseco Fieldhouse, Lucas Oil Stadium, Convention Center, IUPUI, Butler University, Downtown Indianapolis
Hotel Reviews for Sheraton Indianapolis City Centre
3.5out of 5Based on 204 guest reviews, Average
Based on 254 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
56
Very Good
82
Average
59
Poor
33
Terrible
24
Most Recent Traveler Reviews:
“Dirty and loud”
May 19, 2013
dlmr1, Lexington, Kentucky
There was a lot of dried nasal mucus on the duvet cover where someone had blown their nose. The headboard was dirty. Only 2 towels for the suite. Relatives in...
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There was a lot of dried nasal mucus on the duvet cover where someone had blown their nose. The headboard was dirty. Only 2 towels for the suite. Relatives in other rooms that night: one never had maid service upon check in (dirty room.) The other had hot water issues and a broken A/C. The building is old, but a half way remodel would have been fine if it had been clean. It was incredibly loud all night; the walls were super thin. Security had to come up & break up a huge party, so it was quieter but still really loud all night. Check in was unusually difficult and long even though the line wasn't long...it got very long shortly after that. One person in our party didn't get their room until after 5pm. I don't think they were offered any compensation... There are better places at this price point within blocks of this hotel that we have stayed at; stay there. « less
“Centrally Located Hotel”
May 18, 2013
Tsucchy, Dayton, Ohio | Trip type: Business
It was not too difficult to find this hotel. The hotel is located just north of the circle, so you can easily access the City Mall (about 4-5 blocks). When...
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It was not too difficult to find this hotel. The hotel is located just north of the circle, so you can easily access the City Mall (about 4-5 blocks). When you get there, first thing you want to do is to park in the attached garage next to it. Just be careful not to drive too fast, especially if you have a bigger car or truck. You'll notice that the garage ceiling is very low (even a 5'7" person can reach the ceiling), so I don't know if you have a big SUV, you could park there. I saw some Jeeps parked there. The check-in didn't go smoothly due to some miscommunication with my company about payment. The desk clerk, Abigail, was just sweet and nice. She gave us a voucher for a free breakfast for the trouble. BTW, their breakfast buffet is $14.95 (or something). There is Starbucks on site, and if you are a coffee drinker, there will be a complimentary coffee at the lobby. If you want the Wi-Fi access, you can either get it for free in the lobby area or pay $10.95. The room was nice. I had a room facing the circle. They have an outdoor pool, but it isn't anything fancy. The bed was comfortable. The only thing that I didn't like about the hotel was that you can hear the toilet flush next room over. So even when you are sleeping, you can hear someone flushing toilet. The shower was just okay. They were conserving water, I guess. When you leave the parking garage, if your front desk clerk took your parking ticket, all you have to do is to press Help/Info button, and they'll let you get out. « less
Read management response to this review.
Management response from Scott Hagen, General Manager
Dear Tsucchy,
Thank you for taking the time to evaluate our property. We do value every comment and use them to make things better at our hotel for you in the future. We are very pleased to hear that you took advantage of our convenient location to the local attractions. It is very nice to be able to walk to most locations and not worry about parking.
We do apologize for the inconvenience you experienced with your check in but glad that one of our team members was able to compensate you for your troubles. We were disappointed to hear that you were disrupted by the sounds coming from other rooms and we are very sorry. We do have renovation plans in place and your feedback will be shared with our team so we can address the issue and prevent them from happening in the future.
It was a pleasure to have you say with us and again we are sorry for the issues you encountered. We look forward to welcoming you back next time your travels bring you this way.
Sincerely, Scott Hagen
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“Stayed for 2013 500 Festival Mini Marathon, nice stay overall”
May 10, 2013
moneil12, Windsor, Ontario, Canada | Trip type: Family
It was a good location. We could walk to the Mini Marathon start, and walk back to the hotel from the finish line. Staff was very friendly and attentive to...
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It was a good location. We could walk to the Mini Marathon start, and walk back to the hotel from the finish line. Staff was very friendly and attentive to us. We stayed on the 12 floor, and it was nice and quiet at night. The pool was closed for the season. We would have liked the pool, for our kids, 4 and 7, but we lived without it. The nightly rates were competitive. Rooms were clean, the amenities were nice, like free coffee, 2 small bottles of water. Nice newer flat screen TV. I would stay here again, no issues with it. The parking was $25.00 a night, with come and go privileges. It was easy to use, even though I hate paying $25 a night for parking. « less
Read management response to this review.
Management response from Scott Hagen, General Manager
Dear moneil12,
Thank you for taking the time to share your wonderful experience with us. It definitely was a great weekend to be in Indianapolis and it was a pleasure to have you stay with us. We are glad that you enjoyed our convenient location, friendly staff, our clean rooms, and amenities.
We do apologize for the pool not being opened yet but please come back soon so you and your family may enjoy swimming while taking in the great views of the city.
We appreciate all your positive feedback and we look forward to your return next time you are in the area.
Best regards,
Scott Hagen General Manager
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“People Make the Difference”
Apr 29, 2013
Scott W, Houston, Texas | Trip type: Business
This is not the most modern hotel at which you will ever stay. The rooms are spotlessly clean, but a little dated.Any deficiencies in the rooms is more than made...
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This is not the most modern hotel at which you will ever stay. The rooms are spotlessly clean, but a little dated.Any deficiencies in the rooms is more than made up for by a hotel staff that is second to none. There is no one that I encountered who was not friendly, cheerful and very concerned about the welfare and satisfaction of their guests.So many of the big chains spend a fortune on decor, but hire people who just go through the motions. Kudos to the management of this for hiring the best. I look forward to a return visit. « less
Read management response to this review.
Management response from Scott Hagen, General Manager
Dear Scott W.,
We appreciate you taking the time to make us aware of your wonderful experience during your recent stay. It is so exciting to hear that our staff was so accommodating to you and provided you with excellent service. It is truly rewarding when a guest recognizes our staff’s effort and takes the time to say thank you. We are always pleased to receive praise and acknowledgement of such a positive nature especially when it is regarding our service and our rooms.
Once again, thank you for your thoughtful comments. We are looking forward to you returning to our hotel in the future.
Best regards,
Scott Hagen General Manager
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“Lovely View”
Apr 26, 2013
Marjact | Trip type: Business
The Indianapolis downtown is pretty vibrant for a city center, which makes this hotel a good place to stay. I was given a corner room on the twentieth floor (room...
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The Indianapolis downtown is pretty vibrant for a city center, which makes this hotel a good place to stay. I was given a corner room on the twentieth floor (room 2001) with a view looking it of Monument Circle. The desk staff was very helpful. I had a pair of pants that needed a repair and someone immediately came up with a dewing kit for me. All the coffee is Starbucks, which may not thrill everyone but it certainly was good for me. It is unusual in having most of the meeting rooms on the 21st floor, but once again you certainly do get cool views. This hotel is very close to Centre City Mall also, which has a ton of stores. All in all, I had a very pleasant stay. « less
Read management response to this review.
Management response from Scott Hagen, General Manager
Dear Marjact,
Thank you so much for taking the time to share your experience with us. We are delighted that you were so impressed with our location, great views, and helpful staff. We take great pride in these aspects and are glad that we were able to create a wonderful experience for your stay.
Once again, we appreciate your positive comments and we look forward to welcoming you back next time your travels bring you this way.
Best regards,
Scott Hagen General Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Traditional Two Double
Two double Sheraton Sweet Sleeper Beds. 300 square feet. Ergonomic chair. Desk. Wireless high-speed Internet access and remote printing (surcharges). 25-inch cable TV. Coffeemaker. Complimentary weekday newspaper. Nonsmoking.
Traditional King
One king Sheraton Sweet Sleeper Bed. 300 square feet. Ergonomic chair. Desk. Wireless high-speed Internet access and remote printing (surcharges). 25-inch cable TV. Coffeemaker. Complimentary weekday newspaper. Nonsmoking.
Club King
One king Sheraton Sweet Sleeper Bed. 300 square feet. Burgundy and grey palette with maple-toned woods. Desk with ergonomic chair, armchair with ottoman, TV in armoire. Wireless high-speed Internet access and remote printing (surcharges). Complimentary local calls. Coffeemaker. City views from some rooms. Nonsmoking.
Amenities - Sheraton Indianapolis City Centre
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Fax available
Fitness and health center
Garage
Hairdryer available
Handicap accessible
Internet - ethernet
Ironing facilities
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Radio in room
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Sheraton Indianapolis City Centre
We are located 12 minutes from Indianapolis International Airport. Share-A-Ride limosuines are available for $11 per person. Cab cost is approx. $20 each way.
Airport Shuttle? Sorry, no airport shuttle available.
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Previously Known As: Radisson Hotel City Centre, Radisson Hotel City Centre Indianapolis, Radisson Hotel Indianapolis City Centre, Sheraton Indianapolis City Centre Hotel
Based on 254 traveler reviews 
Value
Cleanliness
“Dirty and loud”
“People Make the Difference”
Traditional Two Double