A PLACE FOR EVERYONE..
Holiday Inn Newcastle - Jesmond is the perfect place for every occasion. We’re a great choice if you wanting to celebrate, to do business or just to get away from it all.
Right in the heart of one of Newcastle’s most desirable suburbs, we’re a short stroll away from the city centre with everything Tyneside has to offer.
Shopping, sport, wining and dining – however you want to spend your time with us it’s all easily accessed.
Our modern 4* luxury hotel has just undergone a £4.5m refurbishment and the results speak for themselves.
We pride ourselves on offering you a luxury place to stay which has great rail, road and air links and true North East hospitality on tap!
We look forward to welcoming you.
116 guest rooms,High speed internet access,Wireless data connection,Internet browser TV, Terrace Bar, Fratello’s Italian Bar and Restaurant,Rooms suitable for conferences, weddings and receptions up to 300 guests, Close to all of Tyneside’s major attractions.
A PLACE FOR BUSINESS …
When you’re planning a business meeting, a conference or a training session you need somewhere with the right facilities and which is easily accessible with plenty of on-site parking.
That’s why the Holiday Inn- Jesmond is the perfect choice to meet your business needs.
All of our conference and meeting rooms are air-conditioned, some with natural daylight and have free WiFi and all the latest IT software.
With everything you could need under one roof in a location close to Newcastle city centre, Holiday Inn-Jesmond will make your business our business.
Star Rating:
Local Attractions:
Grea North Museum, Metro Centre Shopping Centre, City Centre.
“OK, noisy drinkers, better choices for the price I think”
May 19, 2013
Mark R, Bristol, United Kingdom | Trip type: Couples
Jesmond is a great choice for staying around Newcastle. It's leafy and mostly residential with a lovely park (Jesmond Dean Park) which you must see if you get a nice...
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Jesmond is a great choice for staying around Newcastle. It's leafy and mostly residential with a lovely park (Jesmond Dean Park) which you must see if you get a nice day. It's five minutes walk from the Holiday Inn. The hotel is also close to a metro station, and only just outside the city centre. We had a car and parking was easy on-site and at no additional charge. This hotel used to be a Swallow Hotel and had a refurb a few years ago when changed to Holiday Inn. Check-in guy was very helpful. (as opposed to the less-than-friendly check-out girl this morning). The layout is quite extraordinary as I guess buildings have been added on over the years. Some parts seem to be old victorian housing and other parts from the 60's or 70's. This meant that finding the room was tricky at first and actually seemed impossible to get from the room to reception by stairs, and easier by the lift. Asking a member of housekeeping how to get to reception was even frustrating for her and in the end she just said easier to take the lift! The facilities are all fine and the rooms (judging only by our room of course) have been fitted to a high standard when the refurb was done. The room was a little on the small side, with airconditioning, comfy bed, fridge, safe etc. There is wifi in the room, but they have these vouchers you need to keep collecting from reception to be able to use it. The bathroom was tiny, but had everything you needed. The shower was more a trickle than rainstorm due to low water pressure. The main problem I had with the stay was not the hotel, but the guests! Friday night was quiet, so no problems. Saturday night, the place seemed full of drinkers. There was lots of noise outside the room all evening, but seemed to settle down by 1ish. Then at 4:30am we were woken up by someone knocking on all the doors and then hammering on the next door room trying to get in for around 15 minutes. I was getting to the point of dressing and going out there and it stopped. You can't blame the hotel for the guests though and I guess that it happens at all the mainstream hotels on Saturday night. I must say that usually I'm a fan of Holiday Inn and regularly stay with them on business. member of priority club etc, but in this case I'd probably choose to pay a bit more and check out the Jesmond Dene House Hotel next time. « less
“Perfect spot for a city break in Newcastle”
May 10, 2013
missdiver, taunton
Great staff so helpful and friendly. Upgraded room as we had recently got married. Modern lovely room. Great shower and big comfy bed. We would stay again. 2 min walk...
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Great staff so helpful and friendly. Upgraded room as we had recently got married. Modern lovely room. Great shower and big comfy bed. We would stay again. 2 min walk to metro stop where you can reach anywhere in the area from « less
“Could so easily have been 4 or 5, rather than 2”
May 5, 2013
Peter A, Sint-Katelijne-Waver, Belgium | Trip type: Couples
My wife and I stayed here for 4 nights. It is a nicely renovated facility. The bars and restaurant were excellent, and the staff we spoke to were very nice....
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My wife and I stayed here for 4 nights. It is a nicely renovated facility. The bars and restaurant were excellent, and the staff we spoke to were very nice. The food was very good. The bed was very comfortable. However, the room was cold, especially the bathroom. There was insufficient space to hang our clothes. The lighting was very poor - there was nowhere with adequate light for my wife to apply her make-up. In addition, the hotel was "technically challenged". Their WIFI didn't work with either of our Android smartphones, although we could connect in the major stores and cafes in the city. Their card reader would not accept my credit card, despite me being able to use it in every shop and restaurant we visited in the city.
I enquired about the wifi problem shortly after our arrival, and the receptionist tried to help, to no avail. When we checked out and I complained about our stay, the receptionist was very pleasant and said that he would report this to his manager to see if he could get me a reduction on the bill, and that someone would call me later that day. Nobody called me. When I returned home I wrote a letter to the manager of the hotel with my complaints, rather than write a more public critique, and he/she didn't even have the courtesy to respond! To add insult to injury I got an e-mail from Holiday Inns asking me to rate my stay -- and every time I tried to do this, I got a message that they were experiencing technical difficulties and the relevant web site was unavailable!
Such a shame as with a more responsive approach to their customers, this could have been a pleasant memory, despite the limitations of the room.
We'll choose somewhere else next time we visit the area. « less
“Amazing!!”
May 1, 2013
Claireabella24
I stopped in this hotel for one night when I was going to see a concert at the metro radio arena. It was a short taxi ride away from the...
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I stopped in this hotel for one night when I was going to see a concert at the metro radio arena. It was a short taxi ride away from the area a the location was easy to find, and handy for amenities, there was loads of parking, the staff were really nice and helpful, the rooms were immaculate and stylish, the bars were very nice and the breakfasts were top class! My only complaint is that the window in our room kept making sounds during be night because of the wind, so me and my boyfriend woke up a few times, however I mentioned it to the receptionist and she assured me someone would check it out. I would definitely stay here again, and recommend it! « less
Great hotel, comfortable beds, lovely bathrooms, great breakfast. Great hotel for a weekend away in Newcastle not far from Gosforth Race course or city centre.. Bonus to have secure parking...
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Great hotel, comfortable beds, lovely bathrooms, great breakfast. Great hotel for a weekend away in Newcastle not far from Gosforth Race course or city centre.. Bonus to have secure parking right under the hotel .Cannot recommend it any more highly value for money. « less
Read management response to this review.
Management response from Amy Callanan, Front Office Manager
Wow, thank you so much for a fantastic review!
I am so pleased that you would recommend our hotel and hope you will revisit us again in the near future!
Kind Regards
Amy Callanan Front of House Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard Room
One Bed
Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One Double Bed Accessible
One Double Bed
Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Two Single Beds
Two Single Beds
Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
King Executive
One King Bed
Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Newcastle Jesmond
Air conditioning
Baggage storage facilities
Breakfast in room
Central location
Child facilities
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Hairdryer available
Central heating
Internet - wireless
Internet is Complimentary
Ironing facilities
Laundry facilities
Licensed bar
Mini bar
Non-smoking rooms
24 hours opened
Private bathroom in room
Private car parking
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shower
Shows or evening entertainment
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn Newcastle Jesmond
Newcastle International Airport (NCL), approx 9 miles from airport and approx £12.00 in a taxi (one-way)
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 248 traveler reviews 
Value
Rooms
“OK, noisy drinkers, better choices for the price I think”
“Perfect spot for a city break in Newcastle”
“Could so easily have been 4 or 5, rather than 2”
One Double Bed
Two Single Beds