The monumental building emphasises the elegance and the boutique style of the Carlton Ambassador. Luxury, quality and ultimate comfort are key concepts. Detailed attention has been paid to decoration and furnishings, creating a cosy and comfortable atmosphere. Each room is unique - four different colours and styles have been applied in a range of original ways.
Mar 14, 2013
Canadianbear1, Mons, Belgium | Trip type: Business
Upon arrival until checking out the service I received from every staff member at the hotel impeccable! The room was beautiful, the bed was very comfortable. Breakfast was included and...
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Upon arrival until checking out the service I received from every staff member at the hotel impeccable! The room was beautiful, the bed was very comfortable. Breakfast was included and was a great way to start the day. The have free wifi in the entire hotel. Some great shopping and the Palace are just a short walk from the hotel. « less
“boutique hotel with smart staff”
Mar 14, 2013
Paulette D, Munich, Germany | Trip type: Business
This was a boutique hotel in a quiet section of The Hague with lots of trees . Was given a room with Victorian colors and a huge bed as I...
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This was a boutique hotel in a quiet section of The Hague with lots of trees . Was given a room with Victorian colors and a huge bed as I was travelling alone. The size of the room was average but it had everything I wanted with an added antique bar and refreshments cabinet that matched the room's motif. It looked very dreamy and posh. Dining staff was very courteous, friendly, and polite. One has to take the taxi to go downtown but there are several outside the hotel at reasonable prices. As I was in a hurry, I only ate at the dining room. The only problem is that there are no restaurants nearby but the taxi drivers even brought me to restaurant at the beach where there were several to choose from. I was able to take a walk before I called the taxi driver to fetch me. Nice experience ! « less
“Distinctive rooms in a lovely location”
Mar 9, 2013
Gcb225
The rooms are very distinctive - in one stay I had the "jacuzzi room" which features an enormous bath. This trip I was in a room which the receptionist smiled...
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The rooms are very distinctive - in one stay I had the "jacuzzi room" which features an enormous bath. This trip I was in a room which the receptionist smiled upon notifying me that it was also "interesting" but declined to explain why. I discovered why when woken by flashing mood lights from under the bed. Not particularly what I was after on a business trip but the overall experience remained excellent. « less
“Pretty much fantastic everything!”
Feb 14, 2013
philsdottir, Washington DC, District of Columbia | Trip type: Business
I was here for just 2 days for work. I've been to the Hague before, but never before to this hotel. It's homey, relaxing lobby, fireplace. I love the fireplace...
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I was here for just 2 days for work. I've been to the Hague before, but never before to this hotel. It's homey, relaxing lobby, fireplace. I love the fireplace in the winter cold! The reception was really nice. First of all, they had my room ready even at 9 am, and told me I could have breakfast in the breakfast area. They were super helpful with orienting me, and telling me where I could go to find what. (The hotel is in what seems to be a very beautiful, ritzy, posh location far from anything, and while the former is true, it is actually very close to lots and lots of things.) There's also a lounge area with nice places to sit and chat. They also provided all kinds of newspapers and then arranged for me to have one delivered to my room the next day.
Breakfast area, nice. Not huge spread, and if you're a vegan you may not be happy but everything's represented and it's all good. The berry yogurt tastes and feels whipped and fresh - more like a dessert. The roast beef is really yummy and tasty. The milk and cheese are excellent, as is the raisin bread. Service is prompt. I had dinner once in the hotel, and it was pretty good. The non-chicken satay chicken was absurdly satisfying - the satay was really good, and it didn't feel like soy-whatever. The club sandwich is huge and comes with copious amounts of fries (I didn't get, but colleagues did), the burger someone else got looked big and juicy but only came with 6 steak fries. Yes, 6.
Room - I think I got a tudor style with the Delft bathroom. Room is a decent size for Europe. It's not tiny and I had a queen bed - one bed, not two pushed together - and it is heaven. The mattress is amazing, the duvet is really crisp and fresh, the pillows are fluffy but firm. There is a desk with 2 outlets, 2 chairs and table by the windows, a minibar with a fridge and tea set that is complimentary, a place for the suitcase and a closet with a safe. The room is heated by radiator, which was fine. Big, big windows.
Bathroom - pretty blue! It has a small shower compartment (I think I'll never get used to showering in a clear-glass encasement) with good water pressure and temperature. There's an enormous, beautiful tub. The towels are really amazing. Rare is it that you ever get an actual bath sheet in a hotel bathroom, but they have that. Love it! They're resting on what I think was a towel warmer, which would have been great, but I couldn't figure out how it worked. There's also a great big bathrobe in the closet that is so great to wrap yourself into, and slippers. The bathroom amenities smell yummy, including soap, shampoo, lotion and shower gel. There's a hair dryer on the wall.
There is free wifi as well. Keep in mind that although this is a chain (sort of), it is not a chain hotel. There's no standard business center, fitness center, cookie cutter rooms, spa, etc. This isn't a hotel you go to for that - there are others if that's your thing. This is the best combination of being pampered with old-school, old-world luxury, combined with pure class, without an ounce of pretension or snobbery. I'm not even sure if there's any gym to speak of, but I wasn't there for that long so I didn't look too hard. But there's nice jogging and walking areas outdoors just in the city. To Europol it is about a :20 walk or a 5-minute, 10-euro taxi ride.
Check-out was as friendly and efficient as everything else. I usually write really long reviews and keep thinking about this one, what am I missing? What did I not include? I keep coming back to thinking about their luscious bed, but I already wrote about that! « less
Read management response to this review.
Management response from Arwin Paulides, General Manager
Dear Guest, Thank you ever so much for your lovely review, which we have shared with our entire team. We kindly thank you for the detailed description of our hotel, the rooms, the restaurant, facilities and service. We are very pleased that you have enjoyed your stay (and specifically our beds). Hopefully we will be able to welcome you again soon, it would be wonderful to have you as our guest again! With best regards, Arwin Paulides - General Manager
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“Small quality hotel with excellent personal service near the Peace Palace”
Feb 3, 2013
ML-NL-Amf, Amersfoort, The Netherlands | Trip type: Business
This smallish hotel (in an old converted villa) is located near the Peace Palace and the embassy area of The Hague. It is located in a quiet area. Yet it...
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This smallish hotel (in an old converted villa) is located near the Peace Palace and the embassy area of The Hague. It is located in a quiet area. Yet it is also near the city centre (5 min walk to Noordeinde) and 2 min walk from Panorama Mesdag. The hotel is of good quality, the personal service of the staff is excellent. Rooms are somewhat on the small side. Decoration is old fashion in style, but with a personal touch (i.e. Not the standard hotel interior decoration). Well kept and clean. Free wifi in the rooms. Small parking lot next to the hotel (you need to reserve); a lot of public parkings space (but paid) around the hotel. Afforable rates. Nice breakfast buffet. Seems ideal for a weekend in the city. « less
Read management response to this review.
Management response from Arwin Paulides, General Manager
Dear Guest, Thank you very much for your lovely comments and the detailed description of our hotel. We understand that you have stayed in our hotel for business, but hopefully we will be able to welcome you again for that weekend in The Hague. With kind regards, Arwin Paulides - General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual policy: 24 hours prior to arrival. Group policy: Standard Terms & Conditions for the Hotel and Catering Industry
Typical Group Deposit:
75%
Total Taxes:
6.00%
Total Misc Fees:
$3.18 USD (mandatory resort fees/taxes)
City Tax:
3.81 Per Person
Rooms Wireless Internet Fee:
0.00 Per Day (Free of charge)
Room Types - Carlton Ambassador Hotel
Deluxe
One Queen Bed
This room measures 301 square feet (28 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has bathrobes, slippers, and complimentary toiletries. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Superior
One Queen Bed
This room measures 269 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has bathrobes, slippers, and complimentary toiletries. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Carlton Ambassador Hotel
Air conditioning
Alarm clock
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Fax available
Hairdryer available
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Licensed bar
Mini bar
Non-smoking rooms
24 hours opened
Private bathroom in room
Private car parking
Quiet location
Radio in room
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Terrace
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Carlton Ambassador Hotel
Schiphol Airport is 40 minutes drive from the hotel located in Den Haag
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 113 traveler reviews 
Value
Cleanliness
“A comfortable and pleasant place to stay!”
Deluxe
Superior