Conveniently located in the heart of Downtown New Orleans on historic St. Charles Avenue, we provide an upscale business setting for your meetings, with easy access to the French Quarter. 479 newly renovated guest rooms are elegantly and thoughtfully appointed with the following amenities:
24 hour complimentary fitness center/with heated outdoor pool
Mini Bar, Coffee Maker, Plush Robes, iron/ironing board, and safe that can accommodate a laptop
High Speed Internet in all meetings/sleeping rooms
Veranda Restaurant, Pete's Restaurant, Sweet Car Pastry Shop, Lobby Lounge, 24 hour room service.
Grand Ballroom rennovated in October 2004
Star Rating:
Local Attractions:
Street Car, French Quarter, Shopping, Casino, Dining, Golf, Plantation Tours, Swamp Tours, Audubon Zoo
“Terrible experience! If you are not white probably avoid this hotel”
May 20, 2013
Xiaowen-419, New Orleans, Louisiana, United States | Trip type: Family
My parents came from China to attend my graduation ceremony on the 18th May at Tulane University. At 5 o’clock in the morning on my graduation day, they were waken...
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My parents came from China to attend my graduation ceremony on the 18th May at Tulane University. At 5 o’clock in the morning on my graduation day, they were waken up by sharp voice alarms twice. The speakers were a man and a woman with African American accent. My parents don’t speak English so they called me to speak to the front desk in order to know what was going on. I was informed that it was false alarm and there were no apology. Then my phone was hanged up and my parents were pushed back to their room impolitely. All other rooms were quite. It only happened to their room, which is room 733. In the evening after my ceremony on the same day, I went to the front desk to see the manager. It was an African American lady. At first, she tried to push away the responsibility by saying that my parents set up a wake up call. But firstly, my parents don’t speak English so they couldn’t set up any calls. Secondly, the voice came from the alarm on the roof but the phone. Then she made apologies and promised to find out what really happened before we check out. The next day in the morning, I went to check our and see if they found out anything. It was a gentleman seating in that chair. He said the lady last night referred this issue to him but he was not on duty that day so he had no idea what was going on. And there was nothing he could do. He was unconcerned and not willing to help. Almost all of the workers whom I spoke to were not friendly and careless. This is a world-class brand anyway, I highly doubt the false alarm and the attitudes would happen to any white people. So if you are white, maybe. « less
“Good Hotel in a great location”
May 18, 2013
K B, Lafayette, Louisiana | Trip type: Business
This was the unnamed hotel booked through Hotwire, so I received a very good rate. I only stayed 1 night in May of 2012 for business purposes. The hotel is...
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This was the unnamed hotel booked through Hotwire, so I received a very good rate. I only stayed 1 night in May of 2012 for business purposes. The hotel is located in the central business district on St. Charles Ave, but the location is also in a very good location for tourists as well. It is only 2 blocks from the French Quarter and 4 blocks from Harrah's casino. Thankfully, it was quiet enough for me. The staff was polite. I didn't have any problems checking in or out. I had breakfast in the Veranda restaurant and it was good. The room was a good size with a mini bar fridge, but I couldn't fit anything else in it. However, the room was nice enough although at bit tired and worn looking, but it was clean. Just so you know, valet parking costs $36 per day plus tax. It must have taken them at least 30 minutes to bring me my car! Overall, I was satisfied with my stay here and would consider staying here again the next time I am in New Orleans. « less
“Great location, great price!”
May 15, 2013
soxgirl414, Boston, MA | Trip type: Friends getaway
Just a few blocks from the French Quarter, its a great spot. The only downfall was its on St. Charles Street and the street car runs along the street so...
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Just a few blocks from the French Quarter, its a great spot. The only downfall was its on St. Charles Street and the street car runs along the street so its a little loud. We told them before we arrived that we were celebrating a birthday and they left champagne and chocolate covered strawberries in the room. It was a nice treat! The room was a good size and it was a little dated, but well worth the price. I can't speak to the amenities, we spent so little time in the room! « less
“A Delightful Stay and a great price”
May 10, 2013
bkoz08, Fort Worth, Texas | Trip type: Couples
We arrived at 8pm on Saturday night. There was a short line at the check-in. I got to the front of the line to find a very cheerful Front Desk...
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We arrived at 8pm on Saturday night. There was a short line at the check-in. I got to the front of the line to find a very cheerful Front Desk agent. He was probably happy to deal with anyone after the gentleman before me was rude, disrespectful and really quite mean.
I had booked my room through Priceline so I was not expecting anything but an average 4 star room. It could have faced a brick wall because people who book on 3rd Party sites are not a top priority and I understand this.
I tried to be as easy a check-in as possible. I asked if I could have a King Bed but understood if they did not. He said no problem. He had a complimentary upgrade for us because we were flexible. So we got upgraded to the Club Floor. This was highly unexpected. We had a very normal room but access to the club lounge for breakfast, afternoon drinks and appetizers. We could always stop in and grab a Coke or a bottled water. What a treat!
Overall the Hotel was a great location. Easy to get to the French Quarter, Casino, WW2 Museum and Super Dome/Arena area. Felt it was a very safe location. Lots of police nearby.
Check out was a breeze as it is at most hotels. Parking is $30/Day with Valet. Parked the car on Saturday didn't touch it again until Wednesday when we left.
Enjoyed the hotel and enjoyed the city, look forward to going back again. « less
“Top-notch Hotel”
May 8, 2013
hrman46, Albuquerque, New Mexico | Trip type: Business
From the moment we arrived until our departure the hotel staff were very friendly, helpful, and knowledgeable of the local area. Although it was a distance to Jackson Square, it...
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From the moment we arrived until our departure the hotel staff were very friendly, helpful, and knowledgeable of the local area. Although it was a distance to Jackson Square, it was walkable, and Bourbon Street activities were relativley close. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Deluxe, One King Bed
1 king bed. 350 square feet. Balcony. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. In-room safe. Individually-controlled air conditioning. Turndown service. Rollaway beds are available (surcharge.)
Superior, Two Double Beds
2 double beds. 300 square feet. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
Deluxe, Two Double Beds
2 double beds. 350 square feet. Balcony. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
Superior, One King Bed
1 king bed. 300 square feet. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. In-room safe. Individually-controlled air conditioning. Turndown service. Rollaway beds are available (surcharge.)
Standard
1 king bed or 2 double beds. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
Club, One King Bed
1 king bed with 300-thread-count sheets. 300 square feet. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. In-room safe. Individually-controlled air conditioning. Turndown service. Club lounge access with complimentary breakfast, snacks, cocktails, and hors d'oeuvres. Rollaway beds are available (surcharge.)
Superior
1 king bed or 2 double beds. 300 square feet. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
Amenities - Intercontinental New Orleans
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Charge for early check out
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - ethernet
Ironing facilities
Laundry facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Intercontinental New Orleans
Armstrong International 13 miles, 25 minutes. Shuttle $13.00, Taxi $28.00
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Thank you very much for all your assistance/followups. Our meeting went very well. The ease of using your site was just GREAT! It made my job so much easier. Everyone was very pleased with the location and accomodations of the hotel selected. I will recommend you to anyone I know that books meetings within our organization. It's a good site." S.D. - Grand Rapids, MI
"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer! Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!" C.T. - Richmond, BC
Based on 723 traveler reviews 
Value
Rooms
“Terrible experience! If you are not white probably avoid this hotel”
“A Delightful Stay and a great price”
Deluxe, One King Bed
Superior, Two Double Beds
Superior, One King Bed
Standard
Club, One King Bed