1109 White Ave., Knoxville, TN 37916 United States (USA)
View Map 1-800-230-4134
3.0 Star Downtown Hotel in Knox County
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Very Good
4.5/ 5

Based on 172 guest reviews

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  • The Avg. Group Discount is 21.0%!
  • Gym is available on property
  • 129 rooms in hotel
  • 7 floors in hotel
  • 10 suites in hotel
  • Check-out time: 12:00pm
  • Groups & Meetings rating of 10.0/10
  • 5 meeting rooms in hotel

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Verified Reviews of Four Points by Sheraton Knoxville

Below are the verified reviews from guests that we have booked recently:
"Great rate, Great location, Nice hotel!"
Overall Score5.0/ 5
Will definitely stay here again. Was a really nice hotel, was very clean and felt right at home. Staff was great, we had breakfast in the restaurant they had inside the hotel it was very good! It was also in walking distance to the Knoxville Convention Center only a 5 minute walk.
(Individual traveler, booked 1 room), from US flag
04-Feb-2014 Verified Review, stayed from Fri Jan 31 to Sat Feb 01 2014 at a $99.00 average nightly rate.

Customer Reviews of Four Points by Sheraton Knoxville

4.5 out of 5.Based on 172 guest reviews, Very Good

Property Description

The Four Points by Sheraton Knoxville Cumberland House is Knoxville’s newest luxury hotel. We are a full-service hotel with 129 generously appointed rooms and suites, ranging from standard rooms with two queen-size beds or a king bed, up to our spacious King Split Suites and Park View Suites. We welcome every guest into our home to enjoy the simple pleasures in life. Some of our amenities include Royal Cup Coffee, Best Brews, free internet access throughout the hotel, and free bottled water in guest rooms, new 42” LCD flat screen televisions, new bedding and two phone lines in each room.The Four Points by Sheraton Knoxville Cumberland House also features 3,400 square feet of meeting space. Our largest room, the Parkview Ballroom, can accommodate up to 120 people banquet style.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2005
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:129
Handicap Rooms:6
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:5
Meeting Space:3461 sq. feet
Banquet Space:Holds 3461 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:5pm-11pm
Policies / Expenses
Typically, 6pm on day of arrival. Exceptions to that rule would be Special Events where cancellation policies vary per event.
Nightly Parking:$8
Total Taxes:17.25%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.25% (per night)
Occupancy Tax: 5.00% (per night)
City Tax: 3.00% (per night)

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Showtime
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

TYS, McGhee Tyson Airport is the nearest airport to our hotel. It is ~20 min drive one way. A taxi costs ~$30 one way. No hotel shuttle available from/to the airport.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We are a full service hotel. Our restaurant is open daily from 6:30AM-10PM (closed between 2-5PM). We have al la carte breakfast starting at $2.95 per person. We have items including eggs, waffles, sandwhiches, pancakes, etc for assorted prices.

Previously known as:
Four Points by Sheraton

Hotel Rate Trends at Four Points by Sheraton Knoxville

Rate fluctuations of Four Points by Sheraton Knoxville

The chart above shows averages of prices for both group/meeting prices and the best individual traveler rates we could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 63.3% in February 2015 and the highest average individual rate is $270 in the month of February 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Four Points by Sheraton Knoxville in a month when rates are lower.

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