The Best Western Crossroads Inn & Conference Center recently underwent a multi-million dollar renovation. All rooms feature pillowtop mattresses and ergonomic Herman Miller chairs. We are conveniently located at the interchange of Interstate 25 and Highway 34 in Loveland Colorado. The hotel is located at the crossroad of Loveland, Fort Collins, Greeley, Estes Park, Denver Colorado, and Cheyenne Wyoming. We are the prime stopping point for the Colorado traveler with over 200 stores for shopping in the area. We are suitably located at the gateway to Rocky National Park, Estes Park, and the Thompson Canyon. With entertainment such as golfing at Marianna Butte Golf Course, boating at Boyd Lake, or shopping at the Shops at Centerra you are sure to enjoy your stay at the Best Western Crossroads Inn & Conference Center.
At this time we have updated our facility with new pillow top mattresses, micro/fridge combos, a/c and heating units, energy efficient windows, hardwired internet, iron and ironing board, hair dryer and coffee maker. Our rooms will include 1 King bed with a pullout sofa or 2 Queen beds or 1 King bed (Executive style room). We have some rooms that are pet friendly and/or smoking. And we will have at least 1 (one) room that will be Handicap accessible. Also, our rooms include a Free Extended Deluxe Breakfast.
Although our room and meeting space renovation is done, we will be adding a new building that will house an exercise room and heated pool and hot tub.
Star Rating:
Local Attractions:
Estes Park, The Shops at Centerra, Loveland Outlet Mall, The Ranch, Budweiser Event Center, Thunder Mountain Harley Davidson, Loveland/Fort Collins Airport, Over a dozen restaraunts, Colorado State University, University of Northern Colorado, CU Boulder
Hotel Reviews for Best Western Crossroads Inn & Conference Center
3.5out of 5Based on 50 guest reviews, Average
Based on 70 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
26
Very Good
13
Average
17
Poor
9
Terrible
5
Most Recent Traveler Reviews:
“Under construction, not a Safe Place for Families, Left in 5 Minutes”
Apr 29, 2013
Amanda973, Denver, Colorado | Trip type: Family
This hotel is under construction and if you have children please reconsider staying here. I checked in with my children at 9 pm on the 27th of April. I got...
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This hotel is under construction and if you have children please reconsider staying here. I checked in with my children at 9 pm on the 27th of April. I got our room keys and was told our room was at the far end of the hotel. It was about a 5 minute walk through the hotel corridors, up stairwell, through another door leading outside and down another dark outdoors balcony area to a room at the end near the hotel construction vehicles, etc. This walk was extremely dark and led to a room with an external entrance. There were also several guests smoking on the balcony outside of my door. Upon walking into the room, it was dark as well and I felt unsafe for myself and my children. I immediately turned around and went back to the front desk where they said there were no other available rooms and they had no available options for me. I had to check out at go to another hotel down the street at 10 pm. « less
Read management response to this review.
Management response from Todd McIntyre, Director of Sales
Thank you for your input. I was troubled to find that your family felt unsafe in our hotel construction area. There was, of course no work in process at 9PM. It's unfortunate that due to the very busy period we are experiencing, we could not offer your family a more suitable room. While the construction is a bit of an inconvenience it that particular wing, it is necessary in order to bring the level of those rooms up to our hotel's standard of quality. Some of the improvements to the far wing include refreshed walkways, welcoming planters and better lighting. We are excited about the project and truly hope that you will try us again after the improvements are complete - by approx. June 1.
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“Great Experience!”
Apr 27, 2013
Ron R, Phoenix, Arizona | Trip type: Family
I recently stayed here to visit my daughter who is a Freshman at UNC. I really enjoyed my stay. The room was clean and neat and the bed was comfortable....
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I recently stayed here to visit my daughter who is a Freshman at UNC. I really enjoyed my stay. The room was clean and neat and the bed was comfortable. My room was quiet and I slept weell. Breakfast was more then just dry toast and coffee and had a good selection of choices to get my day started. I appreciated a restaurant and bar on location which made choices easy. The bar staff in the restaurant was friendly and inviting and I had a good time relaxing. Jess was a standout and made the evening fun and memorable. I will definitely stay here again. « less
Read management response to this review.
Management response from Todd McIntyre, Director of Sales
Thanks so much for your review. I'm happy that you enjoyed your stay while visiting your daughter. The Best Western PLUS Crossroads Inn and Conference Center has been a proud sponsor of UNC Athletics for several years. Please let us know if we can host you again, and GO BEARS!!
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“Great Meeting Venue & Great Service!!”
Apr 4, 2013
Kawika C, Loveland, Colorado, United States | Trip type: Business
I direct a nonprofit organization in Northern Colorado, Freedom and Joy Ministries, and have greatly enjoyed working with the Best Western Crossroads. Their conference room director, Amy Ayer, has been...
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I direct a nonprofit organization in Northern Colorado, Freedom and Joy Ministries, and have greatly enjoyed working with the Best Western Crossroads. Their conference room director, Amy Ayer, has been a joy to work with, going above and beyond to meet our accommodations and make our events enjoyable and easy. I would highly recommend the Best Western PLUS Crossroads for providing great conference rooms and great service!! « less
Read management response to this review.
Management response from Todd McIntyre, Director of Sales
I am so excited to hear that you had a positive experience planning and attending your recent event. Our conference planning department strives to offer you personal service in order to meet your specific needs. We pride ourselves in being large enough to serve, but small enough to care.
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“Not as good as other BW Plus hotels I've stayed at recently.”
Apr 4, 2013
Chad K, Lincoln, Nebraska
I booked through Priceline and ended up with a musty room on the far end of the hotel. My friend booked through Expedia and had a much nicer room than...
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I booked through Priceline and ended up with a musty room on the far end of the hotel. My friend booked through Expedia and had a much nicer room than mine. She also received a drink coupon and I didn't.
The hotel is undergoing many upgrades. The main part of the hotel was nicely updated but the wing I stayed in was older with external, drafty doors. If I rated my friend's room I would have a much better rating. The bathroom was small and the ceiling was cracking.
To work out I had to drive several miles to a Golds Gym because theirs was being renovated (also no hot tub). Lastly, the location is close to I25 but to go west into Loveland you have to go a mile east and make a u-turn. « less
Read management response to this review.
Management response from Todd McIntyre, Director of Sales
We appreciate your input. It's unfortunate that, until our room refreshing project is complete, there is a disparity between the different wings of the hotel. Soon, the room you occupied will match up to the quality of your companion's room. Our drink coupons are affixed to the television, so that they are noticeable to our guests upon entering the room. I apologize that you did not receive one in your room. Thank you for your willingness to travel to the nearby gym. Our fitness center will be completed very soon, and we are certain that our guests will find it to be state-of-the-art. We are excited about the many improvements are are undergoing, and should you choose to be our guest again, I would like to meet you and provide you with extra drink coupons:)
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“Everything worked but location was odd”
Apr 2, 2013
David82605, Cheyenne, Wyoming | Trip type: Business
I bought this hotel on a Priceline express offer - so had no 'choice' as such.
As we only needed it overnight to cover some business in the area I...
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I bought this hotel on a Priceline express offer - so had no 'choice' as such. As we only needed it overnight to cover some business in the area I was not too concerned.
First thing to say is that in two different cars, with two different GPS systems, neither of us could immediately find the place - we rather assumed that US Highway 34 East would be to the east of the junction with the I-25. Wrong (and in fairness there is a great big sign above the hotel) because the hotel is tucked behind a Conoco gas station immediately to the west of the I-25. The problem must be ours as other guests managed to find the place. Yes, you have also to go through the gas station to get to the hotel which at first glance is a building site with builders equipment, trucks etc and it seems there is much work afoot to tidy and improve the grounds.
Again, in fairness the reception area is large, well furnished and good - and one other minor point - in an early call to Emily to book a drive-up room she was totally pleasant and helpful; sadly her afternoon replacement colleague had had the personality bypass.
Now to the main thing - the room. Everything worked, it was clean and tidy. Despite the proximity to the freeway we were not disturbed by traffic noise. Breakfast was .... well alright. The hot offering was a weird 'egg casserole' - it might have been better to do a dish of scrambled egg - but the coffee was good and the breakfast area was not unpleasant. Would I stay there again? - quite possibly - but I might look at other options. I'll go back to see how all the considerable improvements to the grounds have worked out. « less
Read management response to this review.
Management response from Todd McIntyre, Director of Sales
Thank you for your review! Your entry to the hotel was affected due to our improvements that are currently taking place to the parking, grounds and entry to the property. I'm happy to hear that this did not negatively affect your stay, and these projects will be completed very soon! I apologize for the inconsistency in your service level, we continually strive to offer the best guest experience, regardless of the team member you encounter. Your breakfast did not meet your expectations. We do try to alternate our homemade egg dishes to offer variety, and generally there are many items that please our guests. Your input certainly helps us to continually make our breakfast one of the highest rated aspects of our guests' stay. We look forward to serving you again:)
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 24 Hour Cancelation Policy Applies ~ Any reservation cancelled within the 24 hour cancellation policy (After 4:00 pm day prior to arrival)will be subject to a ONE nights minimum rental.
Room Types - Best Western Crossroads Inn & Conference Center
Deluxe King
One King Bed
The pillowtop bed and blackout drapes/curtains help ensure a restful night. Complimentary wired Internet access keeps you connected, and cable channels with HBO are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Deluxe room with two queen beds non smok
Two Queen Beds
The pillowtop bed and blackout drapes/curtains help ensure a restful night. Complimentary wired Internet access keeps you connected, and cable channels with HBO are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Best Western Crossroads Inn & Conference Center
Air conditioning
Alarm clock
Camping or barbeque facilities
Central location
Clothes drying
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Fax available
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$18/night
Airport & Shuttle Information - Best Western Crossroads Inn & Conference Center
2 miles from Loveland/Ft. Collins Airport. 50 miles from DIA.
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 70 traveler reviews 
Value
Rooms
“Under construction, not a Safe Place for Families, Left in 5 Minutes”
“Great Experience!”
“Not as good as other BW Plus hotels I've stayed at recently.”
Deluxe King