Hotel Reviews for Courtyard by Marriott El Paso Airport
4.0out of 5Based on 35 guest reviews, Very Good
Based on 42 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
17
Very Good
21
Average
2
Poor
1
Terrible
1
Most Recent Traveler Reviews:
“No Free Breakfast but still better than Hyatt Place”
May 5, 2013
Belgedoc1, Boston, Massachusetts | Trip type: Solo travel
This Courtyard is located near the airport in El Paso, Tx. While it is your garden variety Courtyard the rooms were significantly larger and more comfortable than Hyatt Place down...
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This Courtyard is located near the airport in El Paso, Tx. While it is your garden variety Courtyard the rooms were significantly larger and more comfortable than Hyatt Place down the road and the building itsellf was neat and crisp. Unlike the Hyatt (see my full review of that place under its name) the rooms, corridors and elevators had a roomy and airy affect about them that did not lead to bouts of depression. My first stay here a few months ago was a nightmare of incompetency that I will not go into here, and almost caused me never to return. However after some lengthy discussions with the GM I decided to return to this place. The stay was peaceful with none of the hysteria of the first visit, but certain precautions on my part most likely prevented any untoward events. The TV was fine and had numerous HD stations but my favorites such as SciFi and BBC America were still nowhere to be found. It was a pleasant place, provided you are not looking for any high end amenities, and has a senior rate that is very good for the area. I would recommend it. « less
Read management response to this review.
Management response from Marianne Rosas, General Manager
Thank you for your recent review regarding your experience at the Courtyard by Marriott in El Paso through Trip Advisor. I really appreciate you giving us another opportunity to make your next Courtyard visit a pleasant experience. We strive to stand out by providing the best customer service possible and we truly appreciate you taking the time submitting your review. We hope to see you in the near future!
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“Close to Airport”
May 1, 2013
Mdfle585
I love the Morning scramble in the bistro. Just the right amount of food and a healthy option with egg whites to keep me healthy when I travel. I also...
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I love the Morning scramble in the bistro. Just the right amount of food and a healthy option with egg whites to keep me healthy when I travel. I also love being able to end my day with a night cap before bed and not having to drive afterward. This location is great for getting in and out of the airport « less
Read management response to this review.
Management response from Marianne Rosas, General Manager
Thank you for your comments through Trip Advisor about the Courtyard by Marriott Airport in El Paso Texas. I love the New Bistro concept with the healthy menu choices to include the option to enjoy a night cap without having to leave the hotel. We are one mile away from the airport, which makes it very convenient for guests on the go. I thank you again for taking your time to write this review and we hope to see you soon.
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“Outstanding!!”
Apr 27, 2013
vegasedge, Austin | Trip type: Business
I was truly impressed by this Courtyard in El Paso. I travel constantly and all the hotels start blending together. However, this stay stands out for a variety of reasons....without...
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I was truly impressed by this Courtyard in El Paso. I travel constantly and all the hotels start blending together. However, this stay stands out for a variety of reasons....without rambling on about specifics, I will say from the staff the moment I checked in to the beautiful suite they gave me, the hotel way exceeded my expectations for a Marriott Courtyard. On my next trip in or through El Paso I will definitely stay there again!!! « less
Read management response to this review.
Management response from Marianne Rosas, Manager
Thank you for your recent review regarding your experience at the Courtyard by Marriott in El Paso through Trip Advisor. We strive to stand out by providing the best customer service possible and we truly appreciate you taking the time submitting your review. We hope we see you in the near future!
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“Great people!”
Apr 9, 2013
Alwaystraveling4work
I really like staying at this hotel. The guys at check in are the best! Always going out of their way to help me out. The rooms are clean and...
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I really like staying at this hotel. The guys at check in are the best! Always going out of their way to help me out. The rooms are clean and the beds are comfy. You can purchase breakfast, lunch and dinner as well as Starbucks coffee. However it is one of the more expensive hotels in town because of location. « less
Read management response to this review.
Management response from Marianne Rosas, Manager
Thank you for taking the time to post through Trip Advisor your comments about the Courtyard El Paso Airport. Our front desk agents enjoy assisting our guest with anything they might need. Our entire staff takes pride in everything that they do. Thank you so much for sharing your experience. We hope to see you soon Alwaystraveling4work!
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“Great Hotel”
Apr 2, 2013
MidTMike, New York | Trip type: Solo travel
Great hotel and great staff. Nice new building and location. The area is safe and easy to access the Interstate 10.
Breakfast was good but not free. Even Platinum members...
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Great hotel and great staff. Nice new building and location. The area is safe and easy to access the Interstate 10.
Breakfast was good but not free. Even Platinum members pay for breakfast at this hotel.
Room was comfortable and clean. Everything went well including checkout. No issues at all. « less
Read management response to this review.
Management response from Marianne Rosas, General Manager
Thank you for being a Platinum and taking your time for posting through Trip Advisor your comments about the Courtyard El Paso Airport. We value every single guest that walks into our hotel especially our Platinum’s. Although we do not have a program in place for Platinum’s to received complimentary breakfast, we do select a Platinum of the day for either a gift bag with goodies or an item at our Bistro. Thank you for me mentioning that our rooms are comfortable, clean, hotel is nice and safe with easy access to Interstate 10. We are also only one mile away from the Airport and centrally located in El Paso. We wish you well and hope to see you soon! Once a again, thank you for being a Platinum and a guest of ours!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Courtyard by Marriott El Paso Airport
Standard One King
One King Bed
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and the 37-inch flat-screen TVs offers premium TV channels. A coffee/tea maker is supplied while a refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Queen Queen Room
Two Queen Beds
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and the 37-inch flat-screen TVs offers premium TV channels. A coffee/tea maker is supplied while a refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Courtyard by Marriott El Paso Airport
Air conditioning
Airport Shuttle
Alarm clock
ATM
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
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