Meetings are more effective when there's time for fun. Ride a horse under a canopy of ancient oaks or race the wind with a sailboat on Mobile Bay. The same wide, sandy beach that allows you to relax in the sun under blue Alabama skies is also focal point for a variety of exciting water sports. You can day-cruise on the bay from The Grand's private marina or cruise on foot or bicycle through shaded pathways and acres of gardens. Our pool complex is nothing short of breathtaking. Eight tennis courts await. You can visit the quaint shops of nearby Fairhope, lose yourself in The Spa, or find a quiet spot to read a good book. Of course, our 36 holes of on-premise golf is a story unto itself.
Inside, you'll find no less than 23 meeting rooms, including the 9750 sq foot Grand Ballroom and its beachfront patio for parties and receptions. In addition, there's the 5000 sq foot Azalea Ballroom and the 4473 sq foot Magnolia Ballroom, accommodating up to 280 for banquets and 470 for meetings.
Star Rating:
Local Attractions:
Beach, Fishing, Sailing, Golf on property, Spa on property, horseback riding, Bellingrath Gardens, USS Alabama.
Hotel Reviews for The Grand Hotel Marriott Resort Golf Club & Spa
4.0out of 5Based on 178 guest reviews, Very Good
Based on 383 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
237
Very Good
85
Average
34
Poor
17
Terrible
10
Most Recent Traveler Reviews:
“Beautiful Historic Resort”
May 17, 2013
JoanG6, Auburn, Alabama | Trip type: Couples
My husband and I had wanted to stay at the Grand Hotel for a long time and decided to celebrate our anniversary there this year. I just can't say enough...
more »
My husband and I had wanted to stay at the Grand Hotel for a long time and decided to celebrate our anniversary there this year. I just can't say enough about the wonderful experience we had. The staff is very friendly and helpful. The grounds are immaculate, as was our room. We were upgraded to a room (in the spa building) with a balcony that overlooked the small marina and inlet .The room was spacious and the roomy bath had a separate large tiled shower. Many extras are included in your room rate: croquet, kayaks, bicycles, etc. Tea is served every afternoon in the main building. We had dinner on the night of our anniversary in the pricier of the two restaurants (the name escapes me.) The meal was excellent. My husband ordered fish, and it was fileted and served from the pan to the table. The flaming Bananas Foster at the next table was an interesting experience! It was a very relaxing time at a beautiful resort. I would recommend this resort to anyone who wants a place to kick back, relax and unwind. « less
“Ahhhh the Spa is quite grand”
May 16, 2013
Jemento
I'm just back from my third trip this year to the Grand. Two were for work and one for pleasure. My room is always nice, clean and comfortable. This was...
more »
I'm just back from my third trip this year to the Grand. Two were for work and one for pleasure. My room is always nice, clean and comfortable. This was the first time this year I had time to go to the spa. It is a special place. After receiving my robe I was early enough to spend time in the very large hot tub and steam room. The hot tub room is truly beautiful and should not be missed. I have read a few complaints about the spa staff but my experience was wonderful. From check in to my masseus I was very pleased. If you plan to have a service, get there early and plan to stay after to relax. They even have an inside pool close to the spa. I like to bring a book and relax in that room. Thank you spa employees for a wonderful afternoon!! « less
“Nothing Grand about it”
May 15, 2013
Webb92 | Trip type: Couples
After numerous recommendations, we decided to stay a few days at the Grand. They call this hotel historical, I call it old and smelly. Though the grounds are beautiful, the...
more »
After numerous recommendations, we decided to stay a few days at the Grand. They call this hotel historical, I call it old and smelly. Though the grounds are beautiful, the rooms are very outdated and need a good cleaning. For the price, I would not recommend this hotel to any one.
The restaurant has good food but is very over priced and the wait staff are rude and very unhelpful.
May 15, 2013
raineyridge, Private | Trip type: Family
This has to be the most beautiful resort on Mobile Bay. The grounds feature massive, old oak trees with impressive landscaping. Colorful blooming shrubs and flowers and perfectly kept lawns...
more »
This has to be the most beautiful resort on Mobile Bay. The grounds feature massive, old oak trees with impressive landscaping. Colorful blooming shrubs and flowers and perfectly kept lawns and gardens have the bay as a backdrop. The buildings are lovely and historic, and the rooms are luxurious and comfortable. The cannon firing ceremony is touching and should not be missed. The complimentary afternoon tea is a very pleasant experience. There are enough activities you should not be idle unless you so choose. « less
“The Grand Needs to Address Several Staff Issues”
May 14, 2013
NoLaDawlin, USA | Trip type: Family
I will start by saying that we really enjoy our weekend getaways to Point Clear and Fairhope. We stay at the Grand 2-3 times a year. This year we stayed...
more »
I will start by saying that we really enjoy our weekend getaways to Point Clear and Fairhope. We stay at the Grand 2-3 times a year. This year we stayed for a weekend in March and again Mother’s Day weekend. The only staff members that acknowledged us as repeat guests were the bellman. They are great! Especially George!
We are Marriott Gold members – but this hotel does not acknowledge Marriott elite members.
During both of our stays this year, the check in process was poor. We prefer a lagoon view in the spa building. This is not the most popular choice (the bay view is) but it is what we prefer. When we made our reservations we had the agent add a note about our room preference. It appears that the front desk staff do not read the notes associated with reservations. During our March trip, we were told if we wanted the requested room we would need to wait and the front desk agent would call us when the room was ready. He never called. We checked back after 5pm and our room had been ready for hours. During our Mother’s day weekend trip, the front desk agent gave us a room overlooking a parking lot. We spoke with a manager and a lagoon view room magically appeared. Given the layout of the hotel, switching rooms can take 30 minutes to an hour considering the distance to the front desk. The Grand needs to improve the efficiency of the check in process.
We had other staff issues. We ordered room service in the morning. Not only was our order wrong, but we were given one coffee cup instead of two (we specifically requested two). The delivery woman’s solution was for us to use one of the styrofoam cups in the room so she wouldn’t have to go back to the kitchen in the main building.
We typically enjoy the spa early Sunday morning. On Mother’s Day – my mother was told that she would have to share a locker with me. We were not offered robes or slippers. We were the first guests to the spa! There was not anyone else in there but us. We were not day visitors, we were guests of the hotel. I do not understand the spa attendant’s rational for making us feel so unwelcome.
We will probably give The Grand one more try – but the poor customer service may drive us to find another weekend getaway. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Specific to each group. Standard Cancellation policy is:
Date of Decision to Cancel Amount of Liquidated Damages Due
Date of Agreement to 331 days prior 50% of Total Room and Catering Revenue
From 330 days to 271 days prior 75% of Total Room and Cate
Nightly Parking:
$0
Total Taxes:
6.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
6.00%
Food and Beverage Tax:
8.00%
Resort/Hotel Fee:
15.00% (List of services availabl)
Food and Beverage Service Charge:
22.00%
Room Types - The Grand Hotel Marriott Resort Golf Club & Spa
Spa Building Deluxe Room
One King Bed or
Two Queen Beds
This room overlooks the garden or water. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. Request an in-room massage. A coffee/tea maker and a refrigerator are provided. A laptop-compatible safe, a desk, and complimentary weekday newspapers are among the conveniences offered.
Bay View room
One King Bed or
Two Double Beds
This room overlooks the garden or water. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The private bathroom has a separate bathtub and shower, as well as bathrobes, designer toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. Request an in-room massage. A coffee/tea maker and a refrigerator are provided. A laptop-compatible safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Resort view room
One King Bed or
Two Double Beds
This room overlooks the garden or water. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. Request an in-room massage. A coffee/tea maker and a refrigerator are provided. A laptop-compatible safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Spa Building Deluxe Bay View Room
One King Bed or
Two Queen Beds
This room overlooks the garden or water. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. Request an in-room massage. A coffee/tea maker and a refrigerator are provided. A laptop-compatible safe, a desk, and complimentary weekday newspapers are among the conveniences offered.
Amenities - The Grand Hotel Marriott Resort Golf Club & Spa
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Boat Launch
Breakfast in room
Child facilities
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Games room
Golf course on hotel grounds
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Restaurant
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Spa
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free HBO
Tennis court
Terrace
Travellers cheques accepted
TV room
Valet Parking
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - The Grand Hotel Marriott Resort Golf Club & Spa
Mobile and Pensacola airports are both approximately 50 minutes away. Transportation is available from hotel Transportation Department.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Round trip airport transfer $150.00 (negotiable for groups)
Two shuttles per day into downtown Fairhope for Hotel Guests (complimentary)
Testimonials: Why use Hotel Planner?
"It was so nice to just put up what I wanted and you contacted the hotel for me. I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!" B.M. - Anaheim Hills, CA
"I will definitely use you again. The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract." N.W. - Orlando, FL
Previously Known As: Grand Hotel Marriott Resort Golf Club & Spa, Marriott Grand Hotel
Based on 383 traveler reviews 
Value
Rooms
“Beautiful Historic Resort”
“Nothing Grand about it”
“The Grand Needs to Address Several Staff Issues”
Spa Building Deluxe Room
Bay View room