CROWNE PLAZA MEMPHIS

300 North 2nd St., Memphis, TN 38105 United States (USA)
View Map 1-800-230-4134
3.5 Star Downtown Hotel in Shelby County
35.15252-90.04843
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Average
3.5/ 5

Based on 698 guest reviews

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  • Includes an outdoor pool
  • Access to gym on-site
  • 230 sleeping rooms in hotel
  • 11 floors in property
  • 3 suites in property
  • Check out: 11:00am
  • Group score of 7.5/10
  • 7 meeting rooms in property

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Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Leisure
Non-Smoking
Check Rates1 King Bed Leisure Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates1 King Bed Leisure Non-SmokingSavings
Non-Smoking
Check Rates1 King Bed Quiet Floor
Non-Smoking
Check Rates1 King Bed Quiet Floor Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates1 King Bed Quiet Floor Non-SmokingSavings
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed Le
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed Qu
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Double Beds
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates2 Double Beds Non-SmokingSavings
Non-Smoking
Check Rates2 Double Beds Quiet Floor
Non-Smoking
Check Rates2 Double Beds Quiet Floor Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates2 Double Beds Quiet Floor Non-SmokingSavings
Non-Smoking
Check RatesBest Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults 1 King Bed Leisure
Non-Smoking
Check RatesBest Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults 1 King Bed Quiet F
Non-Smoking
Check RatesBest Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults 2 Double Beds Quie
Non-Smoking
Check RatesBest Flex with Breakfast Fully Flexible Rate Includes Breakfast For 1 or 2 Adults 2 Double Beds You
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Leisure This Room Is Supplied with Free High Speed Internet Accessible
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed Quiet Floor Connect Anytime with The Free High Speed Internet
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds Quiet Floor This Room Is Located On The Quiet Floor Of Our Hotel Yo
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds You Can Stay Connected Throughout Your Stay with The Free High Spee
Non-Smoking
Check RatesBook Early N Save 1 King Bed Leisure This Room Is Supplied with Free High Speed Internet Accessible
Non-Smoking
Check RatesBook Early N Save 1 King Bed Quiet Floor Connect Anytime with The Free High Speed Internet
Non-Smoking
Check RatesBook Early N Save 2 Double Beds Quiet Floor This Room Is Located On The Quiet Floor Of Our Hotel You
Non-Smoking
Check RatesBook Early N Save 2 Double Beds You Can Stay Connected Throughout Your Stay with The Free High Speed
Non-Smoking
Check RatesDouble Guest Room Room Only
Non-Smoking
Check RatesDouble Standard Room Only
Non-Smoking
Check RatesFamily Room Standard Room Only
Non-Smoking
Check RatesStandard Room Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesStandard Room Non-SmokingSavings
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Elvis Presley's Graceland, National Civil Rights Museum, Sun Studio, Stax Museum, Rock n' Soul Museum, FedEx Forum, Memphis Zoo

Our Hotel Planner Expert Reviews of Crowne Plaza Memphis

Our expert hotel planners periodically visit and review the hotels we represent in person. This is the most recent visit:
"Great Hotel and Great Value"
Overall Score4.5/ 5
With friendly staff and spacious, clean rooms, this hotel is a great asset for Memphis, and part of the IHG family.The Crowne Plaza Memphis sits on the North end of Downtown, just 0.7 miles from the heart, and next to the Trolley Service. This hotel also offers a complimentary shuttle service to downtown. That 0.7 miles from downtown gives you a world of difference in rate - making this hotel a superb value.I will point out that breakfast is not included in the rate, but there is an on-site restaurant to make sure you are fed, and prices are around $10 per-person.If you go to Memphis, you should definitely consider this hotel.
Aedan W., a local HotelPlanner Memphis expert from US flag
26-Jul-2013 Verified Review

Verified Reviews of Crowne Plaza Memphis

Below are the verified reviews from guests that we have booked recently:
"This is NOT a Military Reunion Friendly Hotel."
Overall Score1.0/ 5
The reservation system did not work. Our people were told the block was full and it was not. The manager would not honor the reunion rate for one of our folks who served his country in the Korean War. They charged our card without allowing us to review the charges. The website indicates a parking rate of $17 HOWEVER, Wright Investments which owns the property shows $15 on their website. The sales and catering staff tried hard and were good to work with.
(Meeting planner, booked 22 rooms), from US flag
25-Sep-2014 Verified Review, stayed from Wed Sep 17 to Sun Sep 21 2014 at a $129.00 group rate (15% discount).
"Great Location, Fantastic Staff and Reasonable Rates!"
Overall Score4.0/ 5
The hotel was completely full for Elvis Week, yet the staff was very nice and accommodating it was obvious they were used to a full house! Rooms were all updated, great finishes and the cleaning staff always wore a smile! If you need a group there, be sure to tell Rhonda (Sales Manager) that the VV crowd recommended them!
(Meeting planner, booked 25 rooms), from US flag
18-Aug-2014 Verified Review, stayed from Sun Aug 10 to Thu Aug 14 2014 at a $129.00 group rate.
"Service"
Overall Score2.0/ 5
I had a large group (15 rooms). Given there was a personnel change since the time of booking, I was still having to be the one on top of things like how many rooms were needed, how many nights, how much I was supposed to pay in tax, etc. I had to contact them time and time again for invoices, and then when I arrived I presented my check at 2:00. Granted check-in isn't until 4:00, it would have been nice to get at least one room early, but that couldn't happen and when 4:00 came, I waited in line for 20 minutes for the three people in front of me to be helped. I don't understand how a hotel can know of so many rooms being needed and not having them ready (a friend of mine had to wait in my room until 6:30 before his room was ready). The people were nice, and the hotel was clean, but I feel like things could have been much smoother on the check in. While the hotel is very close to the convention center, it is quite a distance from any eating establishments; this isn't the hotels fault, but just wanted people to know.
(Group coordinator, booked 10 rooms), from US flag
14-Apr-2014 Verified Review, stayed from Wed Apr 09 to Sat Apr 12 2014 at a $129.00 group rate.

Customer Reviews of Crowne Plaza Memphis

3.5 out of 5.Based on 698 guest reviews, Average

Property Description

The Crowne Plaza is located in Downtown Memphis convenient to shopping, dining and entertainment. The hotel is blocks away from the world famous Beale Street Entertainment District and moments fron Elvis Presley's Graceland and the Memphis Zoo. The Crowne Plaza has complimentary shuttle service for the downtown area.

Details / Other Expenses

Check In:4:00pm
Check Out:11:00am
Year of Last Renovation:2008
Floors:11
Rooms:230
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:230
Handicap Rooms:
Suites:3
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:7 View Spaces
Meeting Space:6000 sq. feet
Banquet Space:Holds 200 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:1.0 Mi
Lounge/Bar Hours:5pm-10pm
Policies / Expenses
Cancellation:
24 hours prior to arrival for individuals, 30 days for groups
Nightly Parking:$10
Typical Group Deposit:$500
Total Taxes:15.95%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Food and Beverage Tax: 9.25%
Audio Visual Tax: 9.25%
Parking Fee:17.00 Per Night ($17 Self, $20 Valet)
Porterage Fee: 5.00 Per Person (Optional for Tour Groups)
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00%
Banquet Bartender Fees:75.00 Per Hour
Chef Attendant Fees:75.00 Per Night
Avg. Continental Breakfast Cost:14.95 Per Person
Avg. Plated Breakfast Cost:16.95 Per Person
Avg. Buffet Breakfast Cost:19.95 Per Person
Avg. Plated Lunch Cost:22.95 Per Person
Avg. Buffet Lunch Cost:25.95 Per Person
Avg. Boxed Lunch Cost:19.95 Per Person
Avg. Plated Dinner Cost:28.95 Per Person
Avg. Buffet Dinner Cost:32.95 Per Person
Morning Break Cost: 9.95 Per Person
Afternoon Break Cost: 9.95 Per Person
Banquet Gallon of Coffee:35.00 Per Person
Banquet Soda: 5.00 Per Person
Banquet Bottled Water: 5.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Memphis International Airport 12 miles; 15 minutes drive time. Shuttle or taxi service prices $15-$35

Local Shuttle Info: Complimentary shuttle service in downtown. Monday-Thursday 7am-10pm, Friday 7am-12am, Saturday 10am-12am and Sunday 10am-10pm.

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Crowne Plaza, Crowne Plaza Memphis Downtown

Group vs. Individual Rates at Crowne Plaza Memphis

Rate fluctuations of Crowne Plaza Memphis

The chart above shows trends of prices for both our group rates and the best individual traveler prices we could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 42.2% in the month of February 2012 and the highest average individual rate is $168 in the month of May 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Memphis in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Crowne Plaza Memphis

Below are the meeting, banquet, conference and event spaces at Crowne Plaza Memphis.

Feel free to use the Crowne Plaza Memphis meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Memphis event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Tennessee Ballroom40 x 60 x 102320140/16085100--5010--/--244253--
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Tennessee Ballroom

Room Type:
Ballroom
Total Size:
2320 Sq. Feet
Dimensions:
40 x 60 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
8
Columns:
4
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$500.00 USD
Full Day Rental:
$1000.00 USD
Evening Rental:
$500.00 USD
Meet food & beverage minimum and room rental will be waived. Set up fee will apply.
Photo of Tennessee Ballroom
Memphis Room26 x 71 x 8127472/80--502327----/--107----
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Memphis Room

Room Type:
General Meeting Room
Total Size:
1274 Sq. Feet
Dimensions:
26 x 71 x 8 Ft.
Floor Level:
11
Power Outlets:
6
Columns:
2
Windows:
4
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$400.00 USD
Full Day Rental:
$400.00 USD
Evening Rental:
$400.00 USD
Meet food & beverage minimum and room rental will be waived. Set up fee will apply.
Photo of Memphis Room
Beale Room24 x 18 x 844432/32--301214----/--53----
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Beale Room

Room Type:
General Meeting Room
Total Size:
444 Sq. Feet
Dimensions:
24 x 18 x 8 Ft.
Floor Level:
11
Power Outlets:
4
Columns:
0
Windows:
2
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$200.00 USD
Full Day Rental:
$200.00 USD
Evening Rental:
$200.00 USD
Meet food & beverage minimum and room rental will be waived. Set up fee will apply.
Photo of Beale Room
Delta Room37 x 18 x 870340/40--252320----/--53----
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Delta Room

Room Type:
General Meeting Room
Total Size:
703 Sq. Feet
Dimensions:
37 x 18 x 8 Ft.
Floor Level:
11
Power Outlets:
6
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$200.00 USD
Full Day Rental:
$200.00 USD
Evening Rental:
$200.00 USD
Meet food & beverage minimum and room rental will be waived. Set up fee will apply.
Boardroom24 x 22 x 8504--/----------10--/--------
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Boardroom

Room Type:
Boardroom
Total Size:
504 Sq. Feet
Dimensions:
24 x 22 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$150.00 USD
Full Day Rental:
$300.00 USD
Evening Rental:
$300.00 USD
Meet food & beverage minimum and room rental will be waived. Set up fee will apply.
Photo of Boardroom
The River Room23 x 41 x 1294370/70--502327----/--10080--
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The River Room

Room Type:
General Meeting Room
Total Size:
943 Sq. Feet
Dimensions:
23 x 41 x 12 Ft.
Floor Level:
1
Power Outlets:
6
Columns:
0
Windows:
4
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$400.00 USD
Full Day Rental:
$400.00 USD
Evening Rental:
$400.00 USD
Meet food & beverage minimum and room rental will be waived. Set up fee will apply.

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"I am SO IMPRESSED with your service! I'm just getting started planning our conference for next year. What a gift to find a site through which I can screen multiple bids, without contacting multiple hotels individually. Plus I would never have thought to contact many that we are getting bids from! And all the booking can be done through your site? And you'll help with every possible need? What a God-send!" J.M. - Dallas, TX

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