The Westin Hilton Head Island Resort & Spa is a multiple award-winning, world-class retreat where impeccable service and picturesque surroundings set the stage for a memorable stay. Acclaimed dining golf and tennis, and guest accommodations featuring the plush Westin Heavenly Bed® and scenic balconies offer rejuvenation. Enjoy a workout or sauna at the health club, bike ride in nature preserve, explore the history of Hilton Head’s plantations, or lie beside our lushly landscaped pools. A Southern gem that’s easy to reach, boasting spectacular function space, The Westin Hilton Head Island Resort & Spa is a modern-day vacation spot with abundant activities to last a lifetime.
The Westin Hilton Head Island Resort & Spa is a premier meeting destination with over 28,000 square feet of function space set within a luxury seaside resort. Accommodating up to 1,600 guests in our glittering Grand Ballroom, as well as small affairs in 16 function rooms, the Resort is a dream location for all kinds of events. Beachfront receptions, lawn parties, and poolside breaks are just a few of the ways you can take advantage of our inviting climate. Personalized service and culinary creations with Lowcountry specialties add a Southern flair, and your guests can enjoy group golf outings and activities geared towards their interests. Comprehensive on-site services, high speed Internet access and videoconferencing offer a cutting edge. And our Business Center features copying, translation and secretarial services, giving you the confidence to make even last-minute adjustments. There’s no better place to combine business and pleasure than The Westin Hilton Head Island Resort & Spa.
Star Rating:
Local Attractions:
Heavenly Spa by Westin (full service spa and salon), three swimming pools, outdoor jacuzzi, three 18-hole championship golf courses, 14 tennis courts (Clay and HarTru surfaces), beach, bicycle rentals, resort restaurants - Carolina Cafe, Turtles Beach Bar & Grill, and seasonal Turtles Poolside, Westin Kids Club Discovery Room, seasonal Westin Destination Club activities, WestinWORKOUT fitness center, Marinas nearby offering water sports, and local shopping including the Tanger Outlets
Hotel Reviews for The Westin Hilton Head Island Resort & Spa
3.5out of 5Based on 911 guest reviews, Average
Based on 452 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
151
Very Good
130
Average
76
Poor
57
Terrible
38
Most Recent Traveler Reviews:
“First visit to Hilton Head Islane”
May 17, 2013
Susan G, Shelby Township, Michigan, United States | Trip type: Couples
Not worth $400.00 per night! As soon as we arrived we went to check out our oceanside room. Lo and behold a cement wall that would block the view of...
more »
Not worth $400.00 per night! As soon as we arrived we went to check out our oceanside room. Lo and behold a cement wall that would block the view of the ocean if you were to sit out on the patio. You had to stand to see the ocean. One oceanside room left so we were able to move. After the first night there housekeeping skipped cleaning our room. We had to call for fresh towels since the room was not serviced as expected. Three pools and not one is heated. Restaurant on site but expensive and nothing special. All and all we were disappointed. Not what I consider a luxury hotel. « less
“Westin Continues to Excel”
May 15, 2013
Richard H, Rockaway, New Jersey | Trip type: Business
Went to hotel for a business meeting and finished with my adult son for a golf outing. Both the business and leisure portions were enjoyable. While did not have ocean...
more »
Went to hotel for a business meeting and finished with my adult son for a golf outing. Both the business and leisure portions were enjoyable. While did not have ocean front room, had a balcony to relax on. The room was big and comfortable. Especially liked the shower head in the bathroom. Almost did not want to get out of the shower each morning. Room had a mini refrigerator so we could keep berages cold. Staff was polite and friendly and great to work with from the banquest staff to housekeeping. Especially liked front desk, who made check in and check out pleasent. One in particular, Krystin, was extremely charming and made wonderful dinner recommendations that were right on. She even made the effort to check the nightly specials at one establishment. Overall a great experience for a week. « less
“Beautiful renovation, except......”
May 13, 2013
kengels, midwest | Trip type: Couples
We've been coming to the Westin Hilton Head frequently since the early 1990's. On our first stay, we were upgraded to ocean front on concierge level (Royal Beach Club) which...
more »
We've been coming to the Westin Hilton Head frequently since the early 1990's. On our first stay, we were upgraded to ocean front on concierge level (Royal Beach Club) which offered a bountiful breakfast buffet with hors d'oeuvres and drinks in the evening. Needless to say, we were hooked. With the resort recently beginning to show it's age we were anxiously awaiting the results of the renovation. We found the rooms to be lovely with upgraded shower, double vanities and beautiful décor. The pool area is great--new comfortable padded pool chairs, fire pits and the new pool bar is a great addition. The breakfast buffet in the Carolina Café is plentiful, and the pool bar serves a great lunch, however we found the dinner menus in the two restaurants to be lacking and very pricey. The staff was attentive and polite. The one area where we feel they really missed the mark is the lobby. The entrance is dark, sparse and urban. It may work in Chicago or Boston, but definitely lacking southern coastal charm. It is divided into 3 sections. The section on the left which is painted in a pale blue works great for the locale, but the center is a gaudy bright yellow with gold pillars and very dark with minimal seating. Nothing invites one to "Come and sit a spell" We were also happy to see that they kept most of the charming pelican sculptures, but unfortunately the "Rhett and Scarlet" one has been removed. And oh how we miss the Royal Beach Club! Overall this resort is probably the nicest beachfront hotel with a great beach, pool and amenities, however if you are looking for luxurious accommodations with southern charm, the Inn at Harbour Town would also be a good choice. « less
Read management response to this review.
Management response from Jeffery Waddell, Director of Operations
Thanks for sharing that our renovation is beautiful and for being a repeat and loyal customer through the years. We appreciate your comments on our upgraded enhancements.
Most guests are responding very favorably on the new color schemes, decor, and "coastal chic" environment, and I am sorry the lobby area did not make a delightful impression. Our new and innovative spaces preseve wellness in travel and provide a full sensory expeirence designed to uplift and energize. Our whimsical Rhett & Scarlett sculpture will be placed in a new location in the near future for our guests to enjoy.
We are glad that you enjoyed a great lunch, and your comments on our dinner menu have been shared with the chef for further review. Please know that the pricing is very comparable to other Hilton Head Island restaurants and east coast resorts.
We look forward to welcoming you back in the future for another rejuvenating escape.
- Jeff Waddell, Director of Operations
« hide
“A simply brilliant resort”
May 13, 2013
SFGavey, San Francisco, California | Trip type: Family
I took my mother here for Mother's Day and I hope to return soon. The hotel has just completed a major renovation and it shows. The landscape of the hotel...
more »
I took my mother here for Mother's Day and I hope to return soon. The hotel has just completed a major renovation and it shows. The landscape of the hotel is amongst the best I've seen for any US hotel outside of Hawaii. The rooms were very comfortable, I especially enjoyed the "Water flow shower head" and the sunken tub along with Westin's Heavenly Bed. The only complaint is that the walls could be a little thicker. This is an ideal hotel for romantics, and at one point I was overly aware of the morning romance in the next room. The service from all staff was impeccable. I want to particularly want recognize Bonbae at the front desk and Linda at the Carolina Cafe. They both made sure my mother had a wonderful experience. This resort is a hidden gem. « less
Read management response to this review.
Management response from Jeffery Waddell, Director of Operations
We are thrilled with the completion of our 30 million dollar renovation, and are glad you chose to bring your mother to The Westin for a Mother's Day escape and to experience the upgrades and "coastal chic" environment.
We appreciate your noting that the guest rooms were very comfortable, and that you enjoyed the signature Heavenly Bed and Heavenly Shower experiences. Thank you for sharing that the service was impeccable, and that Bobae and Linda ensured your mother had a wonderful experience as our staff always strives to provide personal and instinctive service to each guest. We look forward to welcoming you back for another rejuvenating stay in the near future.
- Jeff Waddell, Director of Operations
« hide
“Weston at Hilton Head”
May 13, 2013
Burch76, Chesterfield County, SC | Trip type: Business
It was a delight to step into the newly refurbished Weston Hotel in Hilton Head recently. I have been staying at this hotel every year since the 80's and found...
more »
It was a delight to step into the newly refurbished Weston Hotel in Hilton Head recently. I have been staying at this hotel every year since the 80's and found the new decor very nice. This trip I was staying there for a conference for several days. We had 2 nights of meals at the hotel and found the food to be delicious prepared for such a large group. I also found the hotel staff to be very helpful and friendly when I met them in the lobby and on the floor where I was staying. This was a very good experience. « less
Read management response to this review.
Management response from Jeffery Waddell, Director of Operations
We are thrilled with the completion of our 30 million dollar renovation and appreciate your comment that it was a delight to arrive at The Westin recently. We truly value our repeat guests, and your feedback is inspiring.
We appreciate your noting the food was delicious for your conference and that our staff was very helpful and friendly as they always strive to provide personal and instinctive service to each guest.
We look forward to welcoming you back for another rejuvenating visit in the near future.
- Jeff Waddell, Director of Operations
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 5 day cancellation policy on all reservations.
Nightly Parking:
Comp
Total Taxes:
11.00%
Total Misc Fees:
$16.00 USD (mandatory resort fees/taxes)
Room Types - The Westin Hilton Head Island Resort & Spa
Island View King
One King Bed
Measuring 320 square feet (30 square meters), this room opens to a balcony with ocean views. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down blanket. You will have a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. You can request an in-room massage. A coffee/tea maker is provided. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Island View Double
Two Double Beds
Measuring 320 square feet (30 square meters), this room opens to a balcony with ocean views. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down blanket. You will have a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. You can request an in-room massage. A coffee/tea maker and a microwave are provided. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Premium Oceanfront Double
Two Double Beds
Measuring 320 square feet (30 square meters), this room opens to a balcony with ocean views. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down blanket. You will have a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. You can request an in-room massage. A coffee/tea maker and a microwave are provided. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Premium Oceanfront King
One King Bed
Measuring 320 square feet (30 square meters), this room opens to a balcony with ocean views. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down blanket. You will have a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. You can request an in-room massage. A coffee/tea maker is provided. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Ocean View Double
Two Double Beds
Measuring 320 square feet (30 square meters), this room opens to a balcony with ocean views. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down blanket. You will have a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. You can request an in-room massage. A coffee/tea maker and a microwave are provided. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Ocean View King
One King Bed
Measuring 320 square feet (30 square meters), this room opens to a balcony with ocean views. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down blanket. You will have a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. You can request an in-room massage. A coffee/tea maker is provided. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - The Westin Hilton Head Island Resort & Spa
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Charge for early check out
Child facilities
Clothes drying
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Garage
Golf course on hotel grounds
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Mini bar
Mixed dorms
Movies in room
Non-smoking rooms
24 hours opened
Office in room available
Pets allowed
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Tennis court
Terrace
Travellers cheques accepted
TV room
VCR or VCP
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - The Westin Hilton Head Island Resort & Spa
Hilton Head Airport - 5 miles US Airways & Delta ASA Airlines - Taxi-$25.00
Savannah/Hilton Head International Airport - 45 miles - Yellow Cab offers special group rates for roundtrip shuttle from both airports.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"This was my first time making group reservations, and this is definitely the best site to do it on. It was very easy to use, and helped me get a very good deal for my group. Thanks!" D.P. - Chicago, IL
"Everything worked out great. We are at the end of our season, but I will definitely use you in the future for my travels needs for 2007. The rates you gave were very competitive--better than ones that I get online or over the phone." V.V. - Blacksburg, VA