"FIrst visit to this hotel, but will not be the last. We were blown away with the staff!"
Overall Score5.0/ 5
Our first experience was when we got lost and had to call the hotel direct. We spoke with Lisa (Registration-Check-In) and she gave us directions with land marks to watch for and proximitive mileage to hotel. To our surprise, when we arrived, we were greeted by a very friendly valet driver (sorry did not get his name), but the best surprise was at check-in, when we met Lisa and she took care of us. She was friendly, pleasant and very accommodating with choice of rooms. If that wasn't enough, she helped us with directions to get to our next destination to meet with friends. By the way, our room was very clean, had a comfortable bed and we had a restful night. The next morning, we had excellent service at the Tesoro Restaurant with friendly cooks which make our omelettes to perfection and courteous wait staff too. Upon checking out, Lisa was there to bid us farewell. She recommended different options for us to consider when we book again at your facilities. I highly recommend your hotels from this experience. Thank you for a wonderful experience and well-trained staff. We will return very soon. Satisfied customer.
03-Jan-2014 Verified Review