Everything was clean and I would stay here again. Only issue was that even with 3 cards it took forever to get into the room. Push it in fast, slow...
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Everything was clean and I would stay here again. Only issue was that even with 3 cards it took forever to get into the room. Push it in fast, slow or whatever. Usually took 7 or more tries to get into room. « less
“Clean & Quiet & Warm Pool”
May 7, 2013
Julie F, East Peoria | Trip type: Family
Room was clean and quiet. The pool was wonderfully warm. Breakfast items need labels to know what is there.
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Room was clean and quiet. The pool was wonderfully warm. Breakfast items need labels to know what is there. « less
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Management response from Michele Watson, General Manager
Thank you for taking time to review Baymont Inn & Suites Rockford, I’m very pleased we meet your expectations and look forward to your future stay. We appreciate your comments as they allow us an opportunity to see where we are succeeding and what areas need our attention. Thank you for staying with us and again thank you for your valuable feedback.
Sincerely,
Michele Watson General Manager
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“short stay”
May 5, 2013
Jim M, Hutchinson | Trip type: Family
Everything was fine, VERY clean, this is very important to us, beds comfortable and slept better in them than home! The breakfast soooooo good too. Front desk people helpful and...
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Everything was fine, VERY clean, this is very important to us, beds comfortable and slept better in them than home! The breakfast soooooo good too. Front desk people helpful and courteous. « less
Read management response to this review.
Management response from Michele Watson, General Manager
What a great review. We're thrilled to learn that you had a restful night's sleep while staying at the Baymont Inn & Suites Rockford. You've made our day by sharing your experience and your gracious compliments regarding our staff and we look forward to welcoming you back for a future stay very soon.
Sincerely,
Michele Watson General Manager
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“Easy to find off the freeway. Fresh cookies in the evening...”
May 3, 2013
Tania S, Minneapolis | Trip type: Family
Easy to find off the freeway. Fresh cookies in the evening and free newspaper were appreciated. Very comfortable
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Easy to find off the freeway. Fresh cookies in the evening and free newspaper were appreciated. Very comfortable « less
Read management response to this review.
Management response from Michele Watson, General Manager
We truly appreciate the feedback from our guests, as it allows us an opportunity to see where we are succeeding and what areas need our attention. Thank you for taking the time to write the details of your stay. The Otis Spunkmeyer cookies are a huge favorite with our guests and we’re so glad you enjoyed them as well. We hope to welcome you back again to the Baymont Inn & Suites Rockford.
Sincerely,
Michele Watson General Manager
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“Although the hotel was clean, it needs to be updated with...”
May 2, 2013
Kara G, Savoy | Trip type: Family
Although the hotel was clean, it needs to be updated with new carpet, new lobby furniture, etc . . . Also, the breakfast was awful! The food choices were extremely...
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Although the hotel was clean, it needs to be updated with new carpet, new lobby furniture, etc . . . Also, the breakfast was awful! The food choices were extremely limited. The waffle maker didn't work. The donuts and pastries were practically wet with moisture - not a good thing. The orange juice was really water with an orange tint. I could have accepted these things at a cheaper hotel, but it was definitely not okay for the price I paid. « less
Read management response to this review.
Management response from Michele Watson, General Manager
Your feedback is truly vital to us in making sure that our hotel meets the quality standards that Baymont is known for. We regret to see that your stay did meet your expectations, but appreciate the time you took to let us know about your stay. Thank you for alerting us to the issues you encountered and we will do everything we can to rectify these so it does not happen in the future. We do apologize for any inconvenience you experienced during your stay. Thank you again, for your comments.
Sincerely,
Michele Watson General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 6pm day of arrival for individual reservations. All group reservations must cancel 72 hours prior to arrival
Nightly Parking:
0
Total Taxes:
12.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
6.00%
City Tax:
6.00%
Cleaning Fee:
250.00 Per Night (smoking in non smoking rm)
Porterage Fee:
3.00 Per Item
Room Types - Baymont Inn & Suites Rockford
1 King Bed/Smoking
One King Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
1 King Bed/Non-Smoking
One King Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
1 Queen Bed/ Non Smoking/ Handicap
One Queen Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
2 Queen Beds/ Non Smoking
Two Queen Beds
For a good night's sleep, settle onto the pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
2 Queen Beds/ Smoking
Two Queen Beds
For a good night's sleep, settle onto the pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Suite King Non Smoking
One King Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A sofa bed, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Suite King Non Smoking
One King Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A sofa bed, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Baymont Inn & Suites Rockford
Air conditioning
Alarm clock
ATM
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyNo pet weight limit. $10/pet/night fee non refundable
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