May 19, 2013
philippe G, Paris, France | Trip type: Solo travel
Brunch today at the restaurant of the westin hotel. well located rue de rivolie with a view on the Louvre gardens. Very interesting place fairly dark with standard and non...
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Brunch today at the restaurant of the westin hotel. well located rue de rivolie with a view on the Louvre gardens. Very interesting place fairly dark with standard and non standard cooking/cuisine. You can get the best fruit juice quizz on spot, very good choice of seefood, the quiche lorraine is babulous (for the amateurs), good selection of tradionnal french cheese (smelly....) desserts are also interesting. overall many smaill glasses full of strange food but very testy on good looking. Price is OK except the wine.. to expensive for me. service is overall very good but not accross the piece. some are very good other less impressive (trainee may be). There is a voiturier who can take care of your car which is important in the area as too busy even on Sunday Overall a good expérience. « less
“Great Place for Business Travel”
May 18, 2013
Frank P, Old Bridge, New Jersey | Trip type: Business
I've stayed at the Westin several times on business over the past few years. Any issues I've had were quickly satisfactorily resolved. This past trip I came back to my...
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I've stayed at the Westin several times on business over the past few years. Any issues I've had were quickly satisfactorily resolved. This past trip I came back to my room after dinner and there was an unpleasant smell in my room. After a quick attempt to remove the odor, they switched me to another room which was an upgrade to a Junior suite.
The location is great as you are located near many places to visit and some very good bistros and restaurants. It's very easy to get around the city using the metro - much more convenient and less expensive than the taxis. « less
“An Ideal Place to Stay”
May 17, 2013
Don322, Los Angeles | Trip type: Couples
We spent 4 nights at the Westin Vendome and, even though we got only a street view instead of an Eiffel Tower view, we enjoyed it a lot. We had...
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We spent 4 nights at the Westin Vendome and, even though we got only a street view instead of an Eiffel Tower view, we enjoyed it a lot. We had a fifth floor corner room overlooking the lovely roofs of surrounding buildings and there were three small balconies at each of the windows. The room was clean, the bed comfortable, and the sitting room with two corner windows was a nice place to enjoy a morning coffee and croissants. The staff was extraordinarily helpful, from just a smile in the morning, to steering me correctly to a wonderful restaurant, Le Train Bleu in the Gare de Lyons (I had mistaken thought it was in the Gare du Nord but the concierge set me straight) The location of this hotel is ideal -- it is across the street from the Louvre and within walking distance of much of what we wanted to see, including the Marais, the Opera, Galleries Lafayette, and the Champs Elysees. We enjoyed drinks and nibblies in the cozy bar twice after our feet gave out at the end of the day. In short, an ideal place to stay in Paris. « less
Read management response to this review.
Management response from Andres Lopez-Dafonte, Front of House Manager
Dear Don322,
Thank you very much for taking the time to share your comments about your recent stay with us.
We are happy that you describe our hotel as an ideal place to stay highlighting the service, the location, the cleanliness of your room, the heavenly bed, and our Tuilleries bar. All the team will be delighted to read all your compliments.
We look forward to welcoming you back in Paris very soon.
Be well,
Andres Lopez-Dafonte Front of House Manager
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“Worst hotel experience ever!”
May 16, 2013
HCLNYC8, New York City, New York | Trip type: Couples
1) We booked a Superior King room and upon arrival we were shuttled into an extremely tiny room that was clearly not a King size bed. After several attempts to...
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1) We booked a Superior King room and upon arrival we were shuttled into an extremely tiny room that was clearly not a King size bed. After several attempts to complain with the receptionist, the situation was escalated to one of the supervisors of the hotel. They finally admitted that--Yes, the room rate we booked was not available as the hotel was fully booked. We said, we reserved the room months ago and selling out of my room rate was not our fault and you should try to accommodate us. Finally after going back and forth for at least an hour, they reluctantly put us in a suite temporarily for one night, but said, we MUST vacate the room next day.
2) The next morning, we left for breakfast and were coming back to the room well before 12 Noon (which is customary for check-out) and we were already locked out of our room. The staff of the hotel didn't even inform us ahead of time of the lock-out. We understand that we needed to switch rooms the next day, but it would have been respectful to (A) help us with our bags; and/or (B) inform us ahead of time that our keys would be locked out before noon time.
3) When we finally moved to another room for the next 2 nights, the room was near the housekeeping storage closet so there was alot of constant movement and noise between the hours of 8am and 11pm. This was extremely distracting and made if very difficult to sleep. We informed the staff that we were staying next door and if they could be more considerate, but they were super rude and ignored our pleas. When we finally checked out to complain about the stay, one of the receptionists actually said "Room 4001, gee, we shouldn't have sold this room to you given the proximity to the storage closet"
Overall, this was one of the worst hotel experiences in all my years of travel. Our expectations were not for the hotel to upgrade us or anything, but only to accommodate us according to the room rate we booked in advance. I would highly discourage future travelers from staying at this hotel. « less
Read management response to this review.
Management response from Andres Lopez-Dafonte, Front of House Manager
Dear HCLNYC8,
Thank you for sharing your feedback about your recent stay with us. Unfortunately I'm not surprised of seeing your comments as you already mentioned you would do so.
I would like to once again sincerely apologize about the issues you encountered during your stay. We strive to deliver outstanding experiences to all our guests, we definitely failed this time and we assumed our fault by making the necessary gestures. Please kindly understand that we can't however go further from a reasonable limit.
I deeply regret that your experience was far below expectations and I hope that all we did in order to recover your confidence will make you think about giving us another opportunity in the future to make you live a real Westin Experience.
With my best regards,
Andres Lopez-Dafonte Front of House Manager
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“Wonderful 5 star experience in the heart of Paris”
May 15, 2013
Terri M, Collinsville, Illinois | Trip type: Business
This was my first experience at a 5-star, American hotel, in Paris. The five days at the Westin were fabulous! The hotel has a fantastic location, just across the street...
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This was my first experience at a 5-star, American hotel, in Paris. The five days at the Westin were fabulous! The hotel has a fantastic location, just across the street from the Tuileries and steps from the Louvre!!!! The room was spacious and quiet, and the entire property was beautiful and well maintained. The hospitality was amazing. My husband and I were on a trip he had earned through his business, so this was a property that was outside of our budget for a trip to Paris. First class all the way. The food was delicious for all of the events, and breakfast.The location is terrific for haute couture shopping, too! there is a spa on site, too. I would highly recommend this hotel to anyone who wants to be pampered in Paris! « less
Read management response to this review.
Management response from Andres Lopez-Dafonte, Front of House Manager
Dear Terri M,
Thank you so much for your rave review, it's always a pleasure to read such a positive feedback.
We are happy that you enjoyed our hospitality, location, your room and the food.
We would be happy to pamper you again during a future stay if your plans bring you back to Paris.
Thank you for staying with us,
Be well,
Andres Lopez-Dafonte Front of House Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Prestige Suite
One king bed. 50 square meters. TV with premium cable channels and pay movies. Minibar. Hair dryer. Iron/ironing board. In-room safe. Complimentary newspaper.
Junior Suite View
1 king Westin Heavenly Bed. Sweeping views of the city. 40 square meters. Sitting area with plush armchairs and/or a sofa and coffee table. Flat-screen TV with pay movies. Desk with ergonomic chair. High-speed Internet access (surcharge). In-room safe. Refreshment center. Bathrobes, signature bath amenities.
Deluxe
1 king, 1 queen, 2 twin. Premium bedding. 30 square meters. TV with premium satellite channels, VCR, and pay movies. Wired Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Minibar. En suite bathroom. Bath amenities include hair dryer and scale. Bathrobes. Hypo-allergenic bedding, iron/ironing board, and soundproofing. Air conditioning.
Junior Suite
One double bed. 40 square meters. TV with premium cable channels and pay movies. Minibar. Hair dryer. Iron/ironing board. In-room safe. Complimentary newspaper.
Superior
1 double. Premium bedding. 19 square meters. Television with premium satellite channels, VCR, and pay movies. Wired Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and scale. Bathrobes. Hypo-allergenic bedding, iron/ironing board, and soundproofing. Air conditioning.
Amenities - The Westin Paris Vendôme
Air conditioning
Alarm clock
Baggage storage facilities
Breakfast in room
Central location
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shower
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - The Westin Paris Vendôme
2 International Airports: Orly (35 min by taxi) and Charles-de-Gaulle (45 min.)
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"My team and I had a great stay at the Marriot Norcross last week. I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success." O.S. - Atlanta, GA
"I can only say THANKS....It was better than I expected. The hotel staff were superior, fun and very accommodating. Everyone only had good things to say about the rooms, the noise level, the service and the staff. Thanks so much for your help." M.C. - Vancouver, BC
Previously Known As: Intercontinental Hotels Group, Intercontinental Paris
Based on 1,526 traveler reviews 
Value
Rooms
“Worst hotel experience ever!”
“Wonderful 5 star experience in the heart of Paris”
Prestige Suite
Junior Suite View
Deluxe
Junior Suite
Eiffel Tower view room
Superior