The Biltmore Hotel & Suites is located off Highway 101 and the Montague Expressway in Santa Clara, California.
Spend the night in one of our 263 stylish, comfortable accommodations. Choose between our Garden Rooms or Deluxe Two Room Tower Suites for an unforgettable stay in Santa Clara/Silicon Valley!
The Biltmore is also a pet friendly place when your four-legged companions are treated like guests.
The Biltmore Hotel and Suites features flexible meeting and events facilities offering catering options for unforgettable business events and social affairs.
Whether you are here for a convention or a family vacation, you will also enjoy a delightful selection of bath products, express in-room checkout, complimentary delivery of the San Jose Mercury Newspaper 7 days a week, and full room service from Montague's Café and Hops until 10:00 p.m.
Star Rating:
Local Attractions:
Paramount's Great America - 1 mile, Intel Museum - 0.7 miles, San Jose International Airport - 3 miles, Santa Clara Convention Center - 1 mile, Downtown San Jose - 7 miles, Santa Clara Golf & Tennis Club - 1 mile, Shoreline Amphitheater - 8.2 miles, Santana Row Shopping Center
May 5, 2013
adstz, Petaluma, California | Trip type: Business
Stayed here for a business weekend in early April, 2013. After reading reviews I was concerned that I would be in the "other" building.
I was pleasantly surprised to find...
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Stayed here for a business weekend in early April, 2013. After reading reviews I was concerned that I would be in the "other" building. I was pleasantly surprised to find myself in the main tower. I had a 2 room mini-suite. One room had a couch (flattens out to make a bed), TV, desk, wet bar (no fridge) and coffeemaker. The other room had a king size bed and another TV (both get lots of channels). The bathroom had the sink in a common area and the toilet, tub/shower in a separate room. The bed was extremely comfortable. The heat/air conditioner worked very well (though it made a humming noise at all times). There is a nice looking small pool though I didn't use it (it was filled with kids visiting for some kind of tournament). Food is a whole separate problem. The attached restaurant is only open for breakfast and lunch. Dinner on Friday night was only in the bar. The restaurant was not open. Food was okay but it IS in a bar. We received a voucher for a breakfast buffet. On Saturday the buffet was pretty good and was served in the restaurant. On Sunday the breakfast buffet was served in the bar - not a great smell to have with your eggs. There is a Subway within walking distance that appears to be open late. Other wise, if you have a car, drive east on the expressway about 1/2 to 1 mile. Shopping center on your left has quite a few good restaurants. Overall, I was pleased with the hotel itself. « less
Read management response to this review.
Management response from Gregory Piper, Director of Rooms
Hi adstz,
Thank you for taking the time to give us your feedback about your recent stay. We greatly appreciate your opinion as it helps us to improve and provide a better overall guest experience. We are so pleased to hear that the guest room amenities in the main tower were to your liking, and that you found the bed to be comfortable. We are, however, sorry that our dining options did not meet your expectations. Please keep us in mind should your travels bring you back to our area as we do hope to have the opportunity to extend our hospitality once again!
Sincerely, Gregory P
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“Variable”
May 3, 2013
Coops_Cork | Trip type: Business
I've stayed in the hotel before, and if you get a room in the main building it's really not a bad place. But this time I was given a room...
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I've stayed in the hotel before, and if you get a room in the main building it's really not a bad place. But this time I was given a room in what I would describe as the outside motel section. That area does not have a nice feel to it, and on the last morning I was woken very early by what I assume were dumpster trucks. The motel rooms are basic but functional and I at least found the bed comfortable and good TV service on a flat screen at TV. There was also an unpleasant smell outside the broom by the pool which was off-putting if I was even thinking of a swim.
The Internet connection is also weird. I could not get a new iPad to connect to the wireless, but I was able to get a laptop to do so. The user interface for that wifi connection looks like a 10year old kids first efforts at a web page. E.g. "Please enter the number 1 in this box". What? I was genuinely a bit worried that the wifi might be a fake honeypot. « less
Read management response to this review.
Management response from Gregory Piper, Director of Rooms
Hi Coops_Cork,
We appreciate your feedback about your recent return stay with us. We are pleased to hear that your first visit was a positive one; however, we would like to apologize for not meeting your expectations with the latter stay. Your input is very important to us and be assured that we have shared the details of your experience concerning the pool odor and the WIFI connection with our team. Should your travels bring your to our area again in the future, we would love to have the opportunity to provide you with a much more favorable guest experience.
Sincerely, Gregory P
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“Close to SJC airport, convenient location near Silicon Valley businesses”
Apr 30, 2013
Ralph S, Simi Valley, California | Trip type: Business
I spent 2 days at the hotel to attend a nearby conference. They have a free shuttle from San Jose Airport. Room (suite) was very spacious with overall good amenities....
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I spent 2 days at the hotel to attend a nearby conference. They have a free shuttle from San Jose Airport. Room (suite) was very spacious with overall good amenities. Bed was comfortable. Lots of lighting in the room. Breakfast buffet had a diverse selection. Easy access to Hwy 101. No restaurants within walking distance (other than Starbucks and Subway) but hotel had its own restaurant (I didn't eat there other than for breakfast). « less
Read management response to this review.
Management response from Gregory Piper, Director of Rooms
Hi Ralph S,
Thank you for taking the time to provide us with feedback about your recent stay with us. We know your time is valuable and we appreciate it very much! It's great to hear that our airport shuttle service and highway access made your stay convenient and efficient. It also sounds as though your room features and our on-site breakfast made your trip an enjoyable one. We look forward to welcoming you back for your future stays in our area!
Sincerely, Gregory P
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“Old, tired hotel”
Apr 22, 2013
thekubiaks, KY | Trip type: Business
This hotel seems to be in its golden years. The rooms are small, the bathrooms are small, but the bed was comfortable. The location is marginal, kind of an industrial...
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This hotel seems to be in its golden years. The rooms are small, the bathrooms are small, but the bed was comfortable. The location is marginal, kind of an industrial area. I occasionally hear jet traffic from the San Jose airport fly by. Some road noise too.
Positives: Friendly staff and wifi seems to work pretty well. Negatives: Dated, location, small, musty smell in halls.
I would say it is a $99 night kind of place. « less
Read management response to this review.
Management response from Gregory Piper, Director of Rooms
Hi KY,
We appreciate your stay with us and for taking the time to provide us with valuable feedback. We are happy to hear that you found your bed comfortable and hope you were able to enjoy a restful night’s sleep. It is our goal to provide superior service and hospitality to every guest, so we are delighted that you found our staff to be friendly. Unfortunately, however, it sounds as though your stay did not quite meet your expectations. Please be assured that we will share your concerns with our team. We look forward to welcoming you back to our hotel in the future.
Sincerely, Gregory P
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“Mixed business with pleasure, mixed results”
Apr 18, 2013
OLGA P, STOCKTON | Trip type: Business
My company held a workshop here and I brought my family along to hang out in the area and then we would leave for a long weekend. The rooms are...
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My company held a workshop here and I brought my family along to hang out in the area and then we would leave for a long weekend. The rooms are expensive, which is to be expected for the area what surprised me was the dates and old feel to the rooms. The conference room was very old and you could see and feel it has been awhile since it has been updated. The banquet employees are wonderful, helpful and knowledgeable. The hotel staff were not as helpful, my husband was in charge of entertaining our child whiled worked and asked for some information on the general area and the desk clerk was very rude. The restaurant was nice, breakfast was nice. « less
Read management response to this review.
Management response from Gregory Piper, Director of Rooms
Hi OLGA P,
We appreciate your stay with us during your workshop and for allowing us to accommodate your family during that time. We are delighted to hear that our banquet staff was accommodating and met your expectations and that you enjoyed our on-site restaurant as well as breakfast. We do apologize for your husband's unfortunate interaction with the front desk. It's our goal to ensure that every guest experiences top-notch customer service, so we appreciate you bringing these details to our attention. We are confident the necessary adjustments will be made to keep this from happening again. Thank you for taking the time to provide us with feedback and please visit us again when your plans bring you and your family back to our area.
Sincerely, Gregory P.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Garden Courtyard Two Queens
2 queen beds. Desk. Multi-line phone with voice mail. Digital TV. Pay movies, video games (surcharge). Hair dryer. Coffee/tea maker. Complimentary wireless Internet access.
Garden Courtyard King
1 king bed. Multi-line phone with voice mail. Digital TV. Pay movies, video games (surcharge). Hair dryer. Coffee/tea maker. Complimentary wireless Internet access.
Tower Suite
One queen or king bed. Sofabed. Multi-line phone with voice mail. Digital TV. Pay movies, video games (surcharge). Complimentary wireless Internet access. Hair dryer, coffeemaker.
Amenities - Biltmore Hotel & Suites
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Breakfast in room
Car rental
Central location
Charge for early check out
Complimentary breakfast
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Biltmore Hotel & Suites
San Jose Minenta Airport, 2 miles
Complimentary shuttle to and from for hotel guests. Taxi about $15.00
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Complimentary shuttle service within a 5-mile radius (upon availability).
Testimonials: Why use Hotel Planner?
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Based on 110 traveler reviews 
Value
Cleanliness
“Good for work, not vacation”
“Variable”
“Mixed business with pleasure, mixed results”