Our hotel is centrally located in the heart of the San Diego Business District between I-15, 805, and 163 freeways and near many corporate offices and major tourist attractions. For your convenience, we offer a free hotel shuttle to/from San Diego Airport, as well as to local places and to major local attractions within a six-mile radius.
We’ll Keep You Busy. Our 225 newly renovated guest rooms, including seven suites, have great extras like a coffeemaker, bottled spring water, and High Speed Internet Access – all free!
After a long day, you can jump into the pool, exercise in our fully equipped workout room, or relax at the beautiful nine-hole golf course. Or surf the net with free wireless Internet access in our lobby and public areas.
Don’t forget our Tasty Treats… Satisfy your hunger at our restaurant “Citrus” featuring gourmet cuisine or try one of the many Local Craft Beers offered with our Best Brews or a warm Mocha or Latte in the lobby coffee bar.
Star Rating:
Local Attractions:
Balboa Park 12.9 km/8.0 miles
La Jolla Cove 19.3 km/12.0 miles
La Jolla Shores 19.3 km/12.0 miles
Point Loma 19.3 km/12.0 miles
Knott's Soak City 22.5 km/14.0 miles
Tijuana, Mexico 29.0 km/18.0 miles
Sycuan Casino 32.2 km/20.0 miles
Viejas Casino 40.2 km/25.0 miles
SeaWorld 12.9 km/8.0 miles
San Diego Zoo 12.9 km/8.0 miles
Ocean Beach 12.9 km/8.0 miles
Mission Beach 12.9 km/8.0 miles
Pacific Ocean Beach 14.5 km/9.0 miles
Children's Beach (Sea Lion Pool) 19.3 km/12.0 miles
Barona Casino 32.2 km/20.0 miles
LEGOLAND® California 40.2 km/25.0 miles
Harrah's Casino 45.1 km/28.0 miles
San Diego Wild Animal Park 54.7 km/34.0 miles
Hotel Reviews for Four Points by Sheraton San Diego
3.0out of 5Based on 179 guest reviews, Average
Based on 197 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
27
Very Good
69
Average
42
Poor
22
Terrible
37
Most Recent Traveler Reviews:
“poor service”
May 19, 2013
kitty m, Vancouver Island, Canada | Trip type: Family
We arrived at the San Diego airport at 9pm. It was for 1 night stay before our cruise. We went to the where the shuttle buses pick you up. We...
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We arrived at the San Diego airport at 9pm. It was for 1 night stay before our cruise. We went to the where the shuttle buses pick you up. We waited for 1/2 hour before we realize that maybe the bus does not come without us calling. We asked some air attendants that were on our Alaska Airlines flight to call for us but she said it wasnt necessary cause those buses come all the time from Four Points. After another 15 mins we got someone else to call because it was obvious the bus was not coming. We were freezing and tired and starving. The man that phones for us said he couldn't get through. It went to voice mail. So we ended up taking a cab that costs $40.00. As the cab pulled up to the front of the hotel so did the shuttle bus. Don't know where he was but we were told we had to call for it to pick us up at the airport. I asked to have the $40.00 credited to me but there was no manager on duty so they left him a message to get in touch with us tomorrow. We were starving and the restaurant was closed because we waited at the airport so long(an hour). So we had to take another cab to get food. The next morning at 10am the manager did not called so I called him. He was in a meeting for an hour then I called back then he was busy. The front desk guy said that he will check with him. No one called me so I called him back and was told that too bad there is a shuttle and you should of called to come pick you up. We told him we did call and it went to answering machine. No one picked up. The manager at no time talked to me for anything. It was 11;00 and we were checking out at 11:30. So they offered us Breakfast at the restaurant or 400 points.I said we are leaving in 30 mins we can't eat this fast. Plus 400 points is a joke. Why was this not offered to us at 10:00 when I started calling or even last night. No where on their website does it say to call for shuttle to pick you up and then we told him that we did call and no one answered. This is the worst service of any Sheraton hotel I have experienced. I have been a Starwood member for 10 years. There is a lot of choices in San Diego and I would not stay here again. Its in the middle of nowhere and costs a fortune in cabs to get anywhere. Service is terrible. The manager did not even have the courtsey to speak to us. Plus I wasted money on a cab to get there and to go eat somewhere else. The decor is something out of a sixties movie. « less
“I can not believe this place is a Starwood property.... !!!”
May 18, 2013
KhunChang, Park City & Phuket
front desk was clueless... NO upgrades for SPG Platinum, hallway was like a sauna, closet so small you can not hang up a business suit! They seem to specialize is...
more »
front desk was clueless... NO upgrades for SPG Platinum, hallway was like a sauna, closet so small you can not hang up a business suit! They seem to specialize is Mexican Quinceañera celebrations and MMA Fighting crowds.... « less
“The worst don't do it.”
May 6, 2013
Samurai37
I am a platinum member of SPG with a lifetime Gold. This means I have hundreds of stays with this hotel brand. The shuttle was junked there were mystery holes...
more »
I am a platinum member of SPG with a lifetime Gold. This means I have hundreds of stays with this hotel brand. The shuttle was junked there were mystery holes in the seats. The hotel decor is like something out of a teen spring break movie tired broke down. There were trash bags and food trays in the hall. The room well I slept on top of the comforter and used my coat to cover myself. They manage the location like a rouge roach coach. There were business people, couples, and foreigners waiting for room till 8:00 PM they had booked a birthday party for a 15 year old girl and gave all the rooms away knowing they had booking for those guest. The birthday girls dad had his guest checkout Kate and then argued the charges cause his guest had complaints about there rooms lol. This place is a dump don't do it. The 9 hole gold course is a joke not even worthy of put put. « less
Read management response to this review.
Management response from Nikki Porter, Starwood Hotels
Thank you for taking the time to write a review about your recent stay with us. We apologize for the experience you had, and what you described is unacceptable on our part. We are refreshing our guest rooms this year. If you choose to give us another try, please reach out to the GM directly – Miguel mpulido@fourpointssandiego.us.
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“Nice hotel”
May 5, 2013
Elisabetd, Ontario, Canada | Trip type: Couples
We stayed for one night before a cruise on points and were pleasantly surprised by the hotel. Airport pick up during rush hour was fast and friendly, and check in...
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We stayed for one night before a cruise on points and were pleasantly surprised by the hotel. Airport pick up during rush hour was fast and friendly, and check in was a breeze, and the clerk was very friendly and helpful. The room was nice and clean and the bed comfortable and the bathroom roomy, and plenty of hot water. Even with a big youth group staying the room and the hotel was very quiet and we a good night sleep. Business center worked well, the pool and hot tub was enjoyable and i used them twice. The shuttle to the cruise terminal was changed to an earlier time as per our request with no trouble, all very professional. The only thing we did not like that much was the location, if you are without a car there is nothing in the area to walk to, but they do shuttle. « less
Read management response to this review.
Management response from Nikki Porter, Starwood Hotels
Thanks for the feedback - we appreciate your review. We're glad you had a smooth experience from check-in to check out and we hope to see you again soon! Feel free to stop by the front desk for local area attractions and things to do.
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“Staff Tries, Hotel Denies”
May 4, 2013
luv2travelez, NorCal | Trip type: Business
I was here for two nights (Friday/Saturday) for business. While the driver was very nice, it took 45 minutes to be picked up from the airport followed by a 15...
more »
I was here for two nights (Friday/Saturday) for business. While the driver was very nice, it took 45 minutes to be picked up from the airport followed by a 15 minute drive to the hotel. (You call from the airport when you arrive.) Though the lobby was very busy with a large, noisy event, the check in process was smooth and the staff was helpful and polite. The layout of the hotel is very strange (think a large 3 story open 'X') and the decor is VERY weary. My room had stained, wrinkled and torn carpet. The desk chair was torn, the desk itself appeared to be "repurposed," the club chair was stained, and the windows didn't open. When I scheduled the shuttle ride back to the airport, I discovered that the driver would be on lunch break when I needed to go, so I either had to depart 2 hours earlier than necessary or take a taxi (estimated at $50). Apparently, there is one driver and no one covers his break. Will I return? No. « less
Read management response to this review.
Management response from Nikki Porter, Starwood Hotels
Thank you for taking the time to give us your feedback. We regret to hear you will not be returning to our hotel. We agree that the soft goods in the guest rooms need a refresh, and we are in the midst of doing so. All soft goods should be replaced by the end of the year. We will be discussing our shuttle service and hours in our next team meeting. We apologize for the inconvenience this caused you.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Standard room with double beds
Two double beds. View of pool, golf course, or landscaped front lawn and fountain. Upholstered chair, ottoman, large work desk. Cable TV with complimentary premium channels. Video games. High-speed Internet access (surcharge). Coffeemaker with Seattle's Best coffee. Microwave. Nonsmoking.
One Bedroom Suite
One King Bed
This room overlooks the golf course or garden. Complimentary wired Internet access keeps you connected, and the 42-inch plasma TVs offers pay movies. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Standard room with king bed
One king bed. View of pool, golf course, or landscaped front lawn and fountain. Upholstered chair, ottoman, large work desk. Cable TV with complimentary premium channels. Video games. High-speed Internet access (surcharge). Coffeemaker with Seattle's Best coffee. Microwave. Nonsmoking.
Amenities - Four Points by Sheraton San Diego
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Bus parking
Central location
Charge for early check out
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Golf course on hotel grounds
Grocery service
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Spa
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free Showtime
Terrace
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Four Points by Sheraton San Diego
We would like to make getting to our hotel easy. With Complimentary Shuttle Service to and from San Diego International Airport, you can save about $35 each way in cab fees.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Our shuttle also goes to Seaworld, The San Diego Zoo, and Mission Valley, and Fashion Valley Malls.
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Previously Known As: Four Point by Sheraton San Diego, Four Points by Sheraton, Four Points Sheraton San Diego, The Four Points by Sheraton San Diego
Based on 197 traveler reviews 
Value
“poor service”
“Nice hotel”
“Staff Tries, Hotel Denies”