We are 100% smoke free! We have all interior entrances, outdoor pool & spa, workout facility, 24-hour business center and on-site guest laundry. Complimentary wireless internet throughout the entire hotel and complimentary parking! We are just 2 miles from the University of Texas at Austin and 3 miles from Downtown Austin & 6th Street.
Star Rating:
Local Attractions:
University of Texas at Austin, Downtown Austin-6th Street, Whitaker Intermural Lacrosse Fields, Dell Children's Hospital, Mueller Shopping Center, Travis County Expo Center, Texas State Capital, Darrell K. Royal - Texas Memorial Stadium, Seton Hospital, Mansion at Judges Hill, Allan House, Texas History Museum, and Austin Children's Museum.
Hotel Reviews for Courtyard by Marriott Austin University Area
4.0out of 5Based on 104 guest reviews, Very Good
Based on 115 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
44
Very Good
28
Average
24
Poor
14
Terrible
5
Most Recent Traveler Reviews:
“Another Good Stay”
May 20, 2013
DeeinJapan, Sacramento, California | Trip type: Family
I have stayed at this hotel before and liked it so I figured I would stay with a good thing. Once again the front desk staff was very friendly and...
more »
I have stayed at this hotel before and liked it so I figured I would stay with a good thing. Once again the front desk staff was very friendly and helpful. It pays to be a rewards member as I received free drink coupons. The only small glitch was when we got to our room we noticed there were some ants in the restroom area. When I called the front desk they were very helpful and immediately moved us to another room across the hall and it was ant-free and they also comp'd us a free breakfast. Which was nice and quite good. After that everything went smoothly.
The location is central in Austin and close to everything. We have figured out how to avoid I35 and were able to take the back roads around the area for ease of travel.
All in all a very good stay, we would definitely stay there again during future visits. « less
Read management response to this review.
Management response from CourtyardAusUni, Manager
Dear Guest,
Thank you very much for taking the time to leave feedback about your recent stay! I am sorry to hear the first room had ants but, I am very glad to hear the service side of it was handled quickly and met your expectations. Again, thank you for staying with us and we look forward to having you back when you return to Austin again!
« hide
“Top Notch”
May 18, 2013
Bill K, Houston, Texas | Trip type: Business
My business trip was near perfect - the staff was great at directions to places in Austin - excellent location IH35 and US 290. Room was typical excellent Courtyard quality....
more »
My business trip was near perfect - the staff was great at directions to places in Austin - excellent location IH35 and US 290. Room was typical excellent Courtyard quality. Breakfast was fine. Additional - a young manager, named Zack, was there when I checked in the evening. The next morning early he was setting silverware in the breakfast area - hands on - great. « less
Read management response to this review.
Management response from CourtyardAusUni, Manager
Dear Bill,
Thank you so much for taking the time to leave feedback about your stay on TripAdvisor. The staff is definitely very passionate about their job and it reflects in the great customer service they provide. Part of providing excellent customer service is the dedication which was clearly displayed by staying late and arriving early to make sure the guests are taken care of. We look forward to having you back the next time you are in Austin!
« hide
“Interesting Week”
May 9, 2013
Thom P, Germantown, Tennessee | Trip type: Business
I was town to attend a seminar at the University of Texas (Austin). It was a bit difficult to locate the hotel entrance at rush hour, and I in fact...
more »
I was town to attend a seminar at the University of Texas (Austin). It was a bit difficult to locate the hotel entrance at rush hour, and I in fact missed it the first time while concentrating on traffic and my GPS. I took the turnaround on the service road and spotted the Marriott sign by the Captain Benny seafood restaurant on my second pass. The front desk is staffed by the friendliest people you will encounter in Austin, including several students from England and a bloke from San Antonio!!!! The next morning I took side roads to the University of Texas and found that I could get there very quickly and effortlessly (tried to avoid gridlock bound I-35), or in less than 10 minutes.
It was an interesting week. The boiler apparently failed one morning and there was no hot water (bringing back memories of freshman dorm showers). A water main broke the next day, with a water plume shooting several feet in the air (visible from I-35). GM Zack Burns joked that it was a new Vegas type water fountain!!! Despite these problems, which no one could predict, I would stay there again. It is convenient to the UTA Thompson Conference Center and readily accessible to many restaurants and shopping, once traffic lets up. I also found the staff, from the top to the bottom, to be as friendly and helpful as you could expect. I am hoping for less excitement during my next stay!!!! « less
Read management response to this review.
Management response from CourtyardAusUni, Manager
Dear Thom,
THANK YOU! The problems that occurred during your stay were definitely outside of our control and have since been corrected. We control what we can on property which is to be clean and friendly. If we are doing those two things, the rest will fall into place. We definitely look forward to having you back the next time you travel to the area and if you need anything before then, please feel free to reach out to the property for assistance!
« hide
“Best customer service!”
May 8, 2013
Rico3201, Texas | Trip type: Couples
My wife and I stayed at this Courtyard location recently. The hotel is conveniently located in IH-35, so getting around Austin is exceptionally easy... BUT it is a real trick...
more »
My wife and I stayed at this Courtyard location recently. The hotel is conveniently located in IH-35, so getting around Austin is exceptionally easy... BUT it is a real trick to find the "entrance" to this property off of the interstate access road. Tiny little sign, just past the gas station and shrimp restaurant... hard for me to find when I arrived late at night.
Rooms were roomy and clean. Beds comfortable. Sink and vanity located outside of bathroom so two could get ready in the morning conveniently. Didn't sample the breakfast but seemed good to those who did. Free WiFi! (I still don't know why the more expensive "fancy" hotels don't follow that policy.)
I don't know if it was because I am a Marriott Rewards participant (free and highly recommended) but we were offered coupons at check-in for free bottle of water and beer or wine. Nice! We needed a beer right about then. Ha!
Simply exceptional customer service, from ALL staff. The desk manager (I'm guessing) went way out of her way the entire stay to be friendly and helpful. This is clearly something the hotel reinforces and it means the world to me. Traveling can often be tiring or difficult. Meeting people like the staff at this Courtyard who work to help you enjoy your stay to the maximum make for happy, returning customers. « less
Read management response to this review.
Management response from CourtyardAusUni, Manager
Dear Guest,
Thank you VERY much for leaving feedback about your recent stay with us. We really do try very hard to control the things we can which are to be clean and friendly. From the point of check-in to check-out every point of contact should exceed your expectations! We do offer complimentary WiFi throughout the facility and you are absolutely correct about the complimentary bottle of water and adult beverage. We want to recognize all Marriott Rewards members and show them our appreciation. We look forward to seeing you the next time you are in the Austin area!
« hide
Great trip to Austin for a wedding. Easy in and out off 35 The most apparent ingredient to the atmosphere is the friendly personable staff.... Like visiting a home. They...
more »
Great trip to Austin for a wedding. Easy in and out off 35 The most apparent ingredient to the atmosphere is the friendly personable staff.... Like visiting a home. They make you feel welcome to their home. Guest seemed relaxed and cared for. The other thing I need in a hotel is cleanliness. My bath and room were spotless. Thanks for the pleasant stay « less
Read management response to this review.
Management response from CourtyardAusUni, Manager
Dear Guest,
Thank you so much for your positive feedback on the hotel. We are definitely friendly and we are definitely clean. Those are two areas in which we can have a direct impact and we strive very hard to positively impact both of those areas.
Thank you again for leaving feedback and hoptefully you remember us the next time you travel to the Austin area!
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Courtyard by Marriott Austin University Area
Executive One King and One Sofa Bed
One King and One Sofa Bed
This room measures 293 square feet (26 square meters). Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.
One King Bed, Non-Smoking
One King Bed
This room measures 293 square feet (26 square meters). Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard One King Bed Non-Smoking
One King Bed
This room measures 293 square feet (26 square meters). Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers pay movies. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Suite, One King Bed
One King Bed
This room measures 478 square feet (43 square meters). Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.
Two Queen Beds, Non-Smoking
Two Queen Beds
This room measures 293 square feet (26 square meters). Get a good night's sleep with signature bedding and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Two Queen Beds, Non-Smoking
Two Queen Beds
Get a good night's sleep with signature bedding and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers pay movies. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Courtyard by Marriott Austin University Area
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Laundry facilities
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Travellers cheques accepted
TV room
VCR or VCP
Video Games in Room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Courtyard by Marriott Austin University Area
9 miles to airport.
Super Shuttle $20.00
Taxi $35.00
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Super Shuttle (512) 258-3826
Testimonials: Why use Hotel Planner?
"To be able to get that many quotes in that short of time, without having to call every hotel and web site in Atlanta, Man you don't know how much time you saved me. I will be forwarding your Web Site to the Two main heads of this program to refer as a legitimate site." W.S. - Atlanta, GA
"I got 32 total responses! I can't calculate the time that saved me--it was so easy to choose the perfect hotel for our event. This is an awesome free service!" K.S. - Washington, DC
Previously Known As: Courtyard by Marriott Austin Central