May 17, 2013
Explore17814, Seattle, WA | Trip type: Business
I picked this hotel for my business trip stay in Charleston due to it's proximity to my work, it's prior reviews and the fact that it was a choice on...
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I picked this hotel for my business trip stay in Charleston due to it's proximity to my work, it's prior reviews and the fact that it was a choice on my company's preferred hotel list. The prior reviewers were right! It's a nice hotel that is well kept and freshly renovated.
The rooms are very spacious and nicely decorated. No cheesy hotel stuff. There's even a couch with a handy swing over table perfect for using your computer while watching TV. The first thing I noticed upon entering the room is that the bathroom was on the far side of the room, the outside wall, rather than next to the door to the room. That's refreshing! Really nice tile floors and faux tile shower walls. Very spacious bathroom too. Flat screen TV, nice looking dresser with a room safe inside the top section.
I did need to call engineering to open my room safe, as the batteries had died (no fault there...it happens). The disappointment was that when I called at 9:30 pm, because I wanted to retrieve my belongings from inside the safe, they told me the engineer would be up shortly. I waited for 1.5 hrs and never heard from them, so finally decided to go to bed. They could have given me a courtesy call to let me know not to wait.
The head engineer that came to fix the safe the next time I called was very nice and helpful.
The one day I was able to sleep in, the hallway noise was very loud, but I guess that is hotels for you. However, the fact that the bathroom is not between the room and hall may be a factor. If you want to sleep in, this may not be the hotel for you.
Overall I definitely recommend this hotel and would definitely stay here again. « less
“DECENT”
May 14, 2013
Emmanb, Lodi, New Jersey | Trip type: Couples
The primary reason I chose this hotel is it's decent price,(comparing it to the different nearby chains of hotels) and when I stayed there last week, I was really pleased....
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The primary reason I chose this hotel is it's decent price,(comparing it to the different nearby chains of hotels) and when I stayed there last week, I was really pleased.
Close to the airport, of course and if you love to shop, the Tanger Mall is just in front of the hotel-you can just walk over there.
The hotel is clean and the parking lot is the same. Our room in the 5th floor has a nice firm yet comfortable bed and the linens/towels are clean and seem new.
You really need a car to go to the historic downtown which is probably a 15-20 minute drive.
The hotel staff is nice and we have nothing bad to say, really...
The pool is small but also clean and so is the gym.
Oh, there is large duck in the parking lot that seems to be friendly to. Cute. « less
Read management response to this review.
Management response from Hollydawn Channer, Manager
Thank you for your kind review of our hotel! We are pleased to see you enjoyed your stay with us. I hope you got to enjoy some of the many great things Charleston has to offer. We look forward to welcoming you back to Charleston!
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“Convenient but odd atmosphere”
May 9, 2013
steve t, dc | Trip type: Business
Hotel is convenient to the airport, clean, updated and offers the necessary ammenities including full service restaurant and bar. The modern and unusual layout and decor however create an odd...
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Hotel is convenient to the airport, clean, updated and offers the necessary ammenities including full service restaurant and bar. The modern and unusual layout and decor however create an odd atmosphere which we found difficult to relax in. The open atrium interior was noisy due to the first floor bar in the center of the building. Oddly, when checking in, you have to drag your bags through the bar and lounge guests to get to the elevators located behind the bar. Kids may either love or fear the large lions head towel rings in the bathroom. Restaurant food was ok, staff was courteous and helpful. « less
Read management response to this review.
Management response from Hollydawn Channer, Manager
Thank you for letting us know of your recent experience with the Crowne Plaza Charleston Airport Convention Center. We strive to consistently provide superior service and your comments are important to us. We take the quiet enjoyment of our hotel very seriously and make every effort to have our guests cooperate. Please know that your comments will be reviewed with our management team so we may find ways to make improvements.
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Spent 5 days and nights here April 27 - May 1, 2013. The event was a class reunion and I was the event planner. I have gotten so many rave...
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Spent 5 days and nights here April 27 - May 1, 2013. The event was a class reunion and I was the event planner. I have gotten so many rave reviews (too many to list) for the hotel itself, the rooms, the food, the people working there. They all loved it. It is soooooooooo clean. The people are sooooooooooooooo nice - true Southern Hospitality! We had two dinner/dances (buffet style) and the food was excellent. Thank you so much, Angie Gibbs, Dianne Wagner, Hollydawn Channer for all your help ahead of time and during - you were great. A special thank you to Ronald & Jamiel (sp) - such gentlemen. Chef - you need to be on one of those cooking shows. You are so cute and can really cook. Again, Ladies and Gentlemen - on behalf of our group (Stingarees!) we say thank you and well done. « less
Read management response to this review.
Management response from Hollydawn Channer, Manager
Thank you so much for your kind review of our hotel! We are delighted to hear you enjoyed your stay with us and that you had a great experience. I will be sure to share your comments with our team as I'm sure they will appreciate the praise! We hope to welcome the Stingarees back to Charleston for another reunion!!
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“Excellent perfect location”
May 4, 2013
pb4y, Nashville, Tennessee | Trip type: Business
I have stayed at this hotel numerous times and have never been disappointed. Staff was friendly and accommodating, bar food service great, food wonderful. I had issues with my room...
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I have stayed at this hotel numerous times and have never been disappointed. Staff was friendly and accommodating, bar food service great, food wonderful. I had issues with my room and had to change. The front desk helped with the move and delivered a cheese tray for my troubles. « less
Read management response to this review.
Management response from Hollydawn Channer, Manager
Thank you so much for your kind review of our hotel! We are delighted to hear you enjoyed your stay with us and that you had great service. I will be sure to share your comments with our team as I am sure they will appreciate the acknowledgement as well. We look forward to having to stay again on your next trip to Charleston!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Cancellatioon policy is based on the time the contract is signed.
Nightly Parking:
0
Typical Group Deposit:
250.00
Total Taxes:
13.50%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
7.50%
Occupancy Tax:
6.00%
Food and Beverage Tax:
9.50%
Audio Visual Tax:
8.50%
Food and Beverage Service Charge:
22.00%
Audio Visual Service Charge:
22.00%
Room Types - Crowne Plaza Charleston
Executive, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
Deluxe, Non-Smoking
One Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
Executive, One King Bed, Accessible
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
One King Bed, Non-Smoking, Roll In Shower
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
One King Bed Leisure Nonsmoking
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
Standard, Non-Smoking
One Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
Two Queen Beds, Non-Smoking, Accessible
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
Executive, Two Queen Beds, Non-Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Climate control, a safe, and a direct-dial phone with speakerphone capability are conveniently included. This room is Non-Smoking.
Amenities - Crowne Plaza Charleston
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Microwave in room
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Terrace
Travellers cheques accepted
TV room
Valet Parking
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Crowne Plaza Charleston
Charleston International Airport 2 miles
Hotel Shuttle available to and from.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Hotel Shuttle available upon request.
To and from Charleston International Airport as well as within a 5 mile radius of the hotel.
Testimonials: Why use Hotel Planner?
"I found this site by surfing the web. As I have to book rooms for other school functions. I will definately use you again as well as reccommend you to others. Thank you so much." M.T. - Florida Panhandle
"Everything worked out great. We are at the end of our season, but I will definitely use you in the future for my travels needs for 2007. The rates you gave were very competitive--better than ones that I get online or over the phone." V.V. - Blacksburg, VA
Previously Known As: Crowne Plaza Charleston Airport & Convention Cente, Crowne Plaza Charleston Airport Convention Center
Based on 130 traveler reviews 
Value
“Lovely smaller hotel in great location”
“Convenient but odd atmosphere”
“BEAUTIFUL!”
Executive, One King Bed, Non-Smoking
Two Queen Beds, Non-Smoking, Accessible