The New SpringHill Suites Birmingham Downtown at UAB is located in the heart of downtown Birmingham adjacent to the University of Alabama at Birmingham, Birmingham’s Central Business District, and UAB Medical Center. At the intersection of 4th Avenue South and 20th Street, our location is just blocks from the Five Points South area, which offers some of Alabama’s best dining, nightlife, and entertainment options. Our state of the art facility includes 24 hour food and beverage service, 42 inch HDTV’s indoor pool and whirlpool, free wired and wireless high speed internet, conference facilities for up to 100 people, fitness center, free guest laundry, and a variety of guestroom and suite options to meet your short and long term needs.
Star Rating:
Local Attractions:
University of Alab. Birmintgham, McWane Science Center,Alabama Sports Hall of Fame,Alabama Theatre,Five Points South Historic
District,Birmingham Museum of Art,
Alabama Jazz Hall of Fame,Birmingham Jefferson Convention Complex,Birmingham Civil Rights Institute,Sloss Furnaces National Historic Landmark,Birmingham Zoo and Botanical Gardens,Vulcan Park,
Riverchase Galleria,Alabama Adventure Theme Park,Barber Motorsports Park
Hotel Reviews for Springhill Suites Birmingham Downtown at Uab
4.5out of 5Based on 140 guest reviews, Very Good
Based on 149 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
85
Very Good
38
Average
17
Poor
4
Terrible
5
Most Recent Traveler Reviews:
“Somewhat Disappointed”
May 20, 2013
Tap5931, Macon, Georgia | Trip type: Business
Traveled to Birmingham for a church service and ran across the property downtown. Has a sign outside that states new hotel - now open however, it is not a new...
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Traveled to Birmingham for a church service and ran across the property downtown. Has a sign outside that states new hotel - now open however, it is not a new hotel. It appears to be a refurbished hotel. It does have newer and modern furniture but it still has flaws that stand out such as the unfriendly housekeepers. On our way out, one actually spoke! They look at you like what are you doing here. In the room our bathroom had something that looked like mold all around the shower and I actually took a tissue and wiped a few long pieces of red hair off the floor by the shower! Ugh! It had an odor like it had been wiped with an unclean mop. The only reason we did not complained was because we was checking out early the next morning. The bed slept great but we was awaken out of our sleep at approximately 3:00 in the morning by the loud banging of the trash truck. It actually took them fifteen minutes to empty the trash bins. Our room was on the second floor overlooking a back alley and that noise scared the sleep out of us! On my return trip to Birmingham, I will look at other hotels first before I return back to this one. We were also hit with extra parking fees! Be careful and please check your bill. « less
Read management response to this review.
Management response from Chris Nelson, Director of Sales
Let me start by apologizing to you for not exceeding your expectations, we fell short and for that we apologize. We have placed a call into our Garbage Company to hopefully remedy the dumpster noise issue and should not have that issue going forward. While our hotel is not Brand New it is 3.5 years old and was rebranded as a Marriott 1 year ago. I am sorry to hear about all of the issues with your stay but do want to let you know that this isn't typical. We hope you will give us another try in the future. Please call and ask for me personally the next time you are traveling to Birmingham and I will make sure we take great care of you and your travelers.
Chris Nelson and the entire SpringHill Suites Staff
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“Modern and Clean”
May 14, 2013
Nichole K, Martinez, Georgia | Trip type: Business
Traveled to the Birmingham area for my husbands job and decided to bring the kids and stay an extra night. The staff was very friendly and accommodating, they were even...
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Traveled to the Birmingham area for my husbands job and decided to bring the kids and stay an extra night. The staff was very friendly and accommodating, they were even nice to our two extremely active, talkative young children. Our room was clean and the perfect size with two comfortable beds and a foldout couch, which was great because the kids did not have to share a bed. I loved the modern finishes of the room and the small fridge was very handy. I hardly ever get more than coffee from the breakfast that is served at hotels but the family and I took advantage of the many many options they provided both mornings. It was yummy. I recommend this hotel. « less
Read management response to this review.
Management response from Chris Nelson, Director of Sales
Thank you for your review of our hotel! We appreciate you and your family staying with us! We are excited to know that we didn’t disappoint. We are an all-suite hotel with spacious rooms for our guests to relax and be comfortable. We have an indoor heated pooled for the little ones and adults to enjoy after a long day of travelling. Thank you again for your review and letting the Tripadvisor world know about our hotel!
Chris Nelson and the Entire SpringHill Suites Staff
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“Extremely disappointing Stay”
May 13, 2013
BraggDLA, Ft. Bragg | Trip type: Business
Requested quiet room when reserving and upon arrival, was given a room on club side of hotel, request room change, new room was on front side of hotel (but not...
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Requested quiet room when reserving and upon arrival, was given a room on club side of hotel, request room change, new room was on front side of hotel (but not as noisy), staff tried to make me change rooms again but I refused. Housekeeping staff unfriendly and unhelpful, requested extra towels and was told to go down the front desk. Dirty carpet in room, looked like it had not been deep cleaned in a long time. Front desk staff associate Felicia extremely rude, unfriendly, bad attitude. Felicia should not be in the customer service business. Breakfast area not well replenished, not well stocked, not clean. Paid for parking on hotel bill, yet had to pay again in the parking garage to exit, what a ripoff. Garage is dark and dimly lit, doesn’t create a secure feeling. Hallways were dark and dingy, dirty carpet. One elevator was out of order causing a long delay getting to/from room. Poor WIFI connections. « less
Read management response to this review.
Management response from Chris Nelson, Director of Sales
I am so sorry to read that our hotel missed the mark for your recent stay in Birmingham. This is not a typical occurrence and I do want to apologize for your troubles while staying with us. I know how uncomfortable it can be to lose sleep and apologize for that. I furthermore apologize for the housekeeping issues, this is not a typical occurrence either and I hate that you experienced this lack of service. While I can't change your past stay I can ensure that any future stays are much better. Again this is not a typical occurrence. Please call me directly at the hotel for any future travels; we want to make sure that we don't leave a bad taste in your mouth going forward.
Chris Nelson and the Entire SpringHill Suites Staff
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“Disappointed 2 night stay”
Apr 18, 2013
TeamMomVolley, Clayton, Georgia | Trip type: Family
The hotel stay was such a disappointment. 1. Musty smell in the room which bothered my husbands allergies 2. Sleepless night 2 nights due to outside noise. Front desk notified...
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The hotel stay was such a disappointment. 1. Musty smell in the room which bothered my husbands allergies 2. Sleepless night 2 nights due to outside noise. Front desk notified us that a club is located on the corner. The music was loud and we had to deal with sirens and cars with loud mufflers. The hotel was at capacity so we couldn't change rooms. 3. House keeping came in to half make up the beds but did not empty the trash cans(food containers and female personal items) or replace towels. The towels were dirty because they had been used twice. I was very disappointed with the stay and the money spent wasn't worth the sleepless nights. I almost forgot... both mornings they ran out of food and was slow about replenishing. « less
Read management response to this review.
Management response from Chris Nelson, Director of Sales
I am so sorry to read that our hotel missed the mark for your recent stay in Birmingham. This is not a typical occurrence and I do want to apologize for your troubles while staying with us. I know how uncomfortable it can be to lose sleep and apologize for that. I furthermore apologize for the housekeeping issues, this is not a typical occurrence either and I hate that you experienced this lack of service. While I can't change your past stay I can ensure that any future stays are much better. Again this is not a typical occurrence. Please call me directly at the hotel for any future travels; we want to make sure that we don't leave a bad taste in your mouth going forward.
Chris Nelson and the Entire SpringHill Suites Staff
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We stayed here for a girls weekend and it was great. The staff was so friendly and helpful. The room was laid out perfect for a girls weekend and very...
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We stayed here for a girls weekend and it was great. The staff was so friendly and helpful. The room was laid out perfect for a girls weekend and very clean. The location was perfect to walk to dinner and bars and even the baseball stadium. We felt completely safe walking to 5 points area and back each night. « less
Read management response to this review.
Management response from Chris Nelson, Director of Sales
Thank you for your review of our hotel! We appreciate you and your friends staying with us! We are excited to know that we didn’t disappoint. We are an all-suite hotel with spacious rooms for our guests to relax and be comfortable. I am thrilled that you and your friends had a great Girls Ge-A-Way. Thank you again for your review and letting the Tripadvisor world know about our hotel!
Chris Nelson and the entire SpringHill Suites Staff
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Springhill Suites Birmingham Downtown at Uab
Deluxe
One King and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the TV offers pay movies. This room is Non-Smoking.
Deluxe room with one king bed
One King and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the TV offers pay movies. This room is Non-Smoking.
Deluxe room with two queen beds
Two Queen Beds or
One Sleeper Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the TV offers pay movies. This room is Non-Smoking.
Amenities - Springhill Suites Birmingham Downtown at Uab
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Car rental
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Mini bar
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Springhill Suites Birmingham Downtown at Uab
Birmingham International Airport (BHM)
6.7 miles from hotel
One way taxi - $15 est.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: We have a local shuttle available by schedule only, and the DART system picks up next to the hotel.
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Previously Known As: Hyatt Place Birmingham / Downtown