The Holiday Inn Atlanta N.E. just completed as of January 2008 a $5,000,000.00 complete renovation of all guest rooms, lobby, restaurant and meeting space and is within complimentary shuttle distance to two of Georgia’s largest malls, the Perimeter Mall and Northlake Mall with over 179 stores and restaurants to fulfill all of your shopping and culinary delights. The Hotel is 1 mile from the MARTA station which transports you into downtown or directly into the Hartsfield Jackson Airport. The Hotel has a complimentary shuttle that goes within a 5 mile radius of the Hotel which includes night-clubs, comedy shows, theaters and too many other options to list. Featuring the famous “Orchard restaurant” serving “bistro” style cuisine with an onsite lounge, outside pool, fitness center, complimentary business center, pillow-top mattresses and white comforters on all beds, with complimentary wireless high-speed internet in all guest rooms, lobby and meeting space, and only the highest quality of amenities offered in all sleeping rooms. The Hotel is proud to list a "guest view" score of all guests who stay at this hotel up to July 2008 that is in the mid-80's which means the customer service at this hotel is ranked as one of Holiday Inn's peak performers in the U.S.!!
Star Rating:
Local Attractions:
The hotel is located 20 minutes from Stone Mountain Park & Downtown Atlanta, 30 minutes from Six Flags over Ga. and 1 mile from Forest Fleming Arena which has out-door BBQ pavillion and in-door basketball courts. 2 miles from Silverbacks Soccer field, 4 miles from Perimeter Mall, 5 miles from Northlake Mall.
Hotel Reviews for Comfort Inn & Conference Center Northeast
3.5out of 5Based on 39 guest reviews, Average
Based on 51 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
16
Very Good
20
Average
7
Poor
3
Terrible
5
Most Recent Traveler Reviews:
“They've got Rebekah who is beyond rude at the front desk!”
May 17, 2013
aj b, Atlanta, Georgia | Trip type: Family
Decent rooms for the price. Chair was torn, no fridge or microwave, horrible breakfast from the previous day(s), but clean overall. When it comes to customer service, this place has...
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Decent rooms for the price. Chair was torn, no fridge or microwave, horrible breakfast from the previous day(s), but clean overall. When it comes to customer service, this place has none!
We had made 2 reservations, first for 1 night (5/11), the second for 2 nights (5/12 & 5/13). We requested to keep the same room. Last night, the room key wasn't working. When my family tried to explain to Rebekah at the front desk that the reservation does not end until 5/14, she was extremely rude and started shouting! She said "you are not getting a room, without paying for it!" I have never heard of a hotel receptionist talking like this and shouting at customers for no reason! What is the matter with this person? I had gone 2 miles on the interstate when my family called me. I had to come back & show her my copy of the reservation. She also gave me a nasty attitude and talked to me in a very rude tone! I was not yelling at her I was not being rude at all.. I do not understand what was up with her. When she saw that our reservation really was for 2 nights, she started shouting and saying "I'm just doing what my boss told me to do. Someone here told me to do it for just 1 night, and that is what I was trying to explain to your family back there!" Then she simply handed us the room keys and did not even apologize once! Not once! I never knew this was even possible. I have never encountered this type of behavior anywhere.. let alone a hotel front desk. They shout at you over here! We will never stay here again. I did complain on their website.. not that anyone is going to look at it and take the time to teach this girl some manners. I guess where she comes from, people get rooms without paying for them. « less
Read management response to this review.
Management response from Dipen Patel, General Manager
Dear AJ B, I appreciate you sharing your comments on your stay with us. I have indeed sent you a personal email on this matter and I am awaiting your response.
Sincerely, Robbie Patterson General Manager
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“High Recommendation for a Fantastic, Restful Experience”
Apr 11, 2013
scottk4sl, Myrtle Beach, SC | Trip type: Business
My lovely bride and I stayed at this hotel on a visit to the Atlanta Area while attending classes at a Massage Therapy Institute nearby.
After a horrible experience at...
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My lovely bride and I stayed at this hotel on a visit to the Atlanta Area while attending classes at a Massage Therapy Institute nearby.
After a horrible experience at the Suburban Extended Stay Motel about 2 miles away, we decided to search for a better place to stay the following month. Betty and I found this lovely, restful hotel close-by. Upon entering the hotel with our little Shih Tzu Gizmo, we were greeted by a very friendly staff at the front desk. A short period of time later, Robbie, the hotel general manager walked up to Gizmo and started loving on him.
I had explained to Robbie the horrid experience we had at the other Choice Hotel in the area as well as the exorbitant pet charge ($75) they made us pay. Robbie was stunned to hear of the pet charge and he informed us the pet fee would only be $25 for our stay the following month at his hotel.
The combination of Robbie loving on Gizmo as well as his explanation of Comfort Inn's pet charge was enough for Betty and I to make the decision to stay at Robbie's hotel next month.
Within 1 week of speaking with Robbie, I booked our reservation at his hotel for our 2nd Massage Therapy Accreditation Class in Atlanta. The reservation process was smooth as silk and the rates were very awesome.
1 day before our arrival to the hotel, I received a telephone call from April Gibson informing me that they would be charging my credit card on the day of the phone call. I had never heard from a motel or hotel before giving me a courtesy call regarding the charging of my credit card, which was absolutely wonderful.
Upon arrival in Atlanta at the Comfort Inn, Doraville, GA, again we were greeted by the most friendly and accommodating front desk person named Michael. Michael was very polite and rapidly checked us in and gave us keys and directions to our room.
A slight problem with the room we were assigned occurred as a result of the previous tenants of the room had been smoking in a non-smoking room. We notified Michael and he immediately switched our room and escorted us to our new room to make sure we were satisfied with the 2nd room. The 2nd room was perfect and we stayed there for the duration of our training in Atlanta.
The room was very quiet, peaceful and serene. The housekeeping staff were quite friendly and cordial. They made us feel as if we were at home in Myrtle Beach, SC.
Another caveat to our fantastic visit was the complimentary hot breakfast served in the dining room of the Comfort Inn. The meal consisted of eggs, bacon, sausage, grits, cereals, bagels, sweet rolls, waffles, fresh fruits, yogurts, fruit juices, coffee, water. In my previous motel experiences, I had not encountered such a wide variety in a complimentary breakfast. Not only was the variety vast, the food was awesome!!!!!
Betty and I were so happy with our experience at Comfort Inn, Doraville, GA, we expressed our feelings and experiences with Dr. Koeppel, our instructor for the Massage Therapy training we were attending. As a result, Dr. Koeppel is going to post on her website the recommended accommodations for her classes to be Comfort Inn, Doraville, GA, which is only 2.5 miles from the Massage Therapy Institute.
In a nutshell, our experience at Comfort Inn, Doraville, GA, was one of restful, peace, contentment, and high quality professional service that I would expect from a Choice Hotel!!!
Robbie, April and Michael, many thanks for a wonderful stay my friends. We hope to see you in the near future as we continue our training in Atlanta.
Management response from Dipen Patel, General Manager
Dear ScottK4sl, Thank you so much for taking the time to share your compliments with us here at the Comfort Inn and Conference Center Northeast. I am so excited to hear that you were pleased with your stay. I do remember the day that you came in for the first time, and that adorable little fella you had with you. We love our furry guests and are always grateful to get the chance to meet them. Thank you for recommending the Comfort Inn and Conference Center Northeast to the training facility. That is truly the biggest compliment of all. We look forward to seeing you guys and Gizmo on your next visit. Thank you again.
Sincerely, Robbie Patterson General Manager
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“THE place to stay in Atlanta”
Apr 10, 2013
Betty L, Myrtle Beach, South Carolina, United States | Trip type: Business
After an horrible experience a month ago at a different hotel frankly I was not looking forward to returning to Atlanta. The Comfort Inn was in a word WONDERFUL. We...
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After an horrible experience a month ago at a different hotel frankly I was not looking forward to returning to Atlanta. The Comfort Inn was in a word WONDERFUL. We took the dog and were not charged an arm and a leg for him nor were we given a second rate room because of him... The first room we got smelled like smoke and we were given another without a hassle in fact the desk clerk came up to make sure everything was ok. The rooms were clean and the beds were comfortable. Even though our room was facing the freeway it was very quiet. In fact despite the fact there were lots of folks staying at the hotel. Our room was quiet and peaceful. The breakfast was great the food was hot and tasty. The next time I have to go to Atlanta I will be staying here. « less
Read management response to this review.
Management response from Dipen Patel, General Manager
Dear BettyL, Thank you so much for your response. It always awesome to hear when our hard work and efforts don't go unnoticed here at the Comfort Inn and Conference Center Northeast. I will pass along your compliments to our staff. I know they will be excited to hear them as well. We look forward to your next visit to the Comfort Inn and Conference Center Northeast.
Sincerely, Robbie Patterson General Manager
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“Nice place for a meeting”
Apr 10, 2013
HokieJAC, Decatur, Georgia | Trip type: Business
My organization hosted a weekend conference at this hotel. It is conveniently by Spaghetti Junction where I-85 and I-285 in Atlanta meet. The outside of the hotel is a bit...
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My organization hosted a weekend conference at this hotel. It is conveniently by Spaghetti Junction where I-85 and I-285 in Atlanta meet. The outside of the hotel is a bit dated, but they've obviously put in effort to remodel the inside. It's as nice as you'd expect a Comfort Inn to be. Working with the hotel for our conference needs was easy and cost-effective. Buford Highway is right outside the hotel too, giving our attendees plenty of fantastic eating options. The morning breakfast buffet was fantastic! Lots of choices, and the price isn't bad. Everyone had a good time, and we experienced no problems. « less
Read management response to this review.
Management response from Dipen Patel, General Manager
Dear HokieJAC, I want to personally thank you so much for your kind words and compliments. Here at the Comfort Inn and Conference Center Northeast we strive to provide the best possible guest experience at the best price of any hotel in the area. I will be passing along your compliments to our staff. I know they will be as pleased to hear them as I was. We look forward to you choosing the Comfort Inn and Conference Center Northeast for your next event.
Sincerely, Robbie Patterson General Manager
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“Adequate”
Apr 7, 2013
PNGmeri901, White River Junction, Vermont | Trip type: Family
We were looking for a fair price and got that with a fair hotel. It was adequate, beds comfortable enough and we were able to sleep. Sound doesn't travel through...
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We were looking for a fair price and got that with a fair hotel. It was adequate, beds comfortable enough and we were able to sleep. Sound doesn't travel through the walls which was good. No attention to detail for maintenance; bathroom door was damaged, tile in hallway broken; alarm clock did not work; informAtion book in room had dried Chinese food on it. Free breakfast basic with not much taste. Elliptical in fitness room did not work. Front desk does not communicate with housekeeping well for check out. Housekeeping knocks on your door before check out time to see if you're gone. « less
Read management response to this review.
Management response from Dipen Patel, General Manager
Dear PNGmeri901, I appreciate you candid remarks about your stay. I want you to know that I will personally address these issues. I am glad that you found the room to be comfortable. I hope that you will give us another opportunity to make a second impression the next time you are in the area.
Sincerely, Robbie Patterson
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Comfort Inn & Conference Center Northeast
Standard two queens smoking
Two Queen Beds
This room overlooks the pool or courtyard. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Smoking.
Standard king non smoking
One King Bed
This room overlooks the pool or courtyard. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Standard two queens non smoking
One Queen Bed
This room overlooks the pool or courtyard. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Comfort Inn & Conference Center Northeast
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Charge for early check out
Clothes drying
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Private garden grounds
Radio in room
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Comfort Inn & Conference Center Northeast
The hotel is 2 minutes away from Doraville Marta station for those using our rail system from the airport.
Airport Shuttle? Sorry, no airport shuttle available.
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Previously Known As: Holiday Inn Atlanta, Holiday Inn Atlanta N.e. / Doraville, Holiday Inn Atlanta Northeast, Holiday Inn Atlanta Northeast / Doraville, Holiday Inn Ne, Holiday Inn Northeast, Plaza Hotel Atlanta Northeast, Plaza Hotel Northeast
Based on 51 traveler reviews 
Value
“They've got Rebekah who is beyond rude at the front desk!”
“High Recommendation for a Fantastic, Restful Experience”
“Adequate”
Standard two queens smoking
Standard king non smoking
Standard two queens non smoking