Naniloa Volcanoes Resort is uniquely positioned on the oceanfront of the beautiful Hilo Bay, offering breathtaking panoramic views of the Hilo Bay, majestic Mauna kea Mountain, Mauna Loa Mountain, Coconut Island, and the lush Hamakua coast.
The Naniloa Volcanoes Resort offers Hilo’s best an executive 9-hole golf course, meeting and conference rooms, wedding facilities as well as business support services.
Newly renovated Ocean Front rooms of the Mauna Kea Tower offer spectacular sweeping views of Hilo Bay, beautiful Coconut Island, and the lush Hamakua Coast. Located on the edge of the ocean, the ocean-front rooms newly refurbished in a casually elegant tropical décor featuring a balcony and original artwork by local artist Kristie Fujiyama Kosmidus, spacious marble tile bath, new carpets, new furniture, refrigerator, flat screen TV, coffee marker and hairdryer. Bed type available: King, Two Doubles, and 1 King and 1 Twin.
Star Rating:
Local Attractions:
Hawaii Volcanoes National Park, Historic Hilo town, Akaka Waterfall, Imiloa Astronomy Center, Mauna Kea Observatory Center, Keaukaha Beach, Richardson Beach
May 20, 2013
Carrie C, Lincoln | Trip type: Couples
TERRIBLE! Ok, fine....they don't want anything "insulting" to be posted. Then they CLEARLY don't want an actual review. Whatever. All I can say is, unless you want to walk through...
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TERRIBLE! Ok, fine....they don't want anything "insulting" to be posted. Then they CLEARLY don't want an actual review. Whatever. All I can say is, unless you want to walk through a hallway that reminds you of the '80's, as well as the scene of the movie "The Shining" where the child says "Redrum", DON'T STAY HERE!!! I couldn't wait to get to my room and double lock my door!!! The only saving grace of this stay was the oceanview. It was beautiful. But that's not controlled by the hotel staff. That's the only reason that wasn't ruined. The rest of the stay was terrible. We did not receive a visit from housekeeping (that was pleasant) and, while they advertise free internet, it's WIRED INTERNET!!! I have an IPad that can't connect to wired internet!! WTH???? Thankfully my husband's phone was a "hot spot". But advertising free internet is very misleading. Not cool. « less
“Good value”
Apr 28, 2013
SandyHI, Hawaii | Trip type: Family
Stayed one night for a function on the Hilo side of the island. The hotel is definitely outdated, especially outside. The room we had was updated and clean. Was disappointed...
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Stayed one night for a function on the Hilo side of the island. The hotel is definitely outdated, especially outside. The room we had was updated and clean. Was disappointed with Internet. The rooms have free wired Internet service but no wifi. Free wifi in lobby. Didn't use the free continental breakfast. Light hallway and parking lot noise reaches the room. Parking lot at night has a seedy feel to it. Hilo doesn't have many hotel choices & overall the Naniloa is an adequate budget hotel stay. « less
“Do Not Stay There!”
Apr 26, 2013
SittSmith, Los Angeles, California | Trip type: Business
A hotel with no knowledge of what hospitality means! The Aloha Spirit is absent from this dirty, unfriendly staffed pathetic excuse of a hotel. On a business trip for 8...
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A hotel with no knowledge of what hospitality means! The Aloha Spirit is absent from this dirty, unfriendly staffed pathetic excuse of a hotel. On a business trip for 8 weeks, Naniloa made it hell. Our room have never been dusted once, the floor is dirty, I had to buy a broom to sweep my own room? The sheets on our bed weren't big enough to cover our mattress, the towels are old, thin, and smell bad. If you forget to put do not disturb sign on your door, the house keeping will barge in on you, if put the sign on then you won't get your room cleaned for the day! The rooms have no hooks in the bathroom or anything to hang or store your toiletries, the rooms have no drawers either. Only one elevator of the 3 works, so you will have to wait for 5-15 minutes to use it. Hilo is beautiful, if you want to enjoy it Don't stay at Naniloa. « less
“Adequate”
Apr 25, 2013
Poiboyz, Pearl City, Hawaii | Trip type: Business
This my second stay here and reaffirmed what I thought on my first stay. The staff is good and goes out of their way to help, but the hotel feels...
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This my second stay here and reaffirmed what I thought on my first stay. The staff is good and goes out of their way to help, but the hotel feels like it is deserted at times. The breakfast buffet is ok, but not for me. There is no real restaurant at this location. The rooms are ok, but has wooden panels to afford privacy, instead of curtains. Parking is awkward a distance from the lobby. « less
we recently visited Hilo and stayed at the Naniloa. I feel the same with previous reviewers. The place does need a little TLC. we found the staff to be more...
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we recently visited Hilo and stayed at the Naniloa. I feel the same with previous reviewers. The place does need a little TLC. we found the staff to be more than helpful. The room was clean and fresh. Furniture was a little dated, but the bed was comfortable. The buffet breakfast was adequate. The locations was good. Close to the bay and the Chinese gardens. Great for those who like to walk or jog. Some restaurant close by and had great access to major roads to the attractions. We thought it was good value for money. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Garden View
One king bed or two double beds. Flat-screen TV with cable. Complimentary high-speed Internet access. Clock radio. Coffeemaker. Compact refrigerator. Fully tiled bath. Hair dryer. Air conditioning.
Deluxe Corner Oceanfront
One king bed. Views of Hilo Bay, Coconut Island, and Hamakua Coast. Casually elegant decor. Original artwork by local artist Kristie Fujiyama Kosmides. Complimentary high-speed Internet access. Flat-screen TV with cable. Clock radio. Coffeemaker. Compact refrigerator. Fully tiled bath. Hair dryer. Air conditioning. Nonsmoking.
Amenities - Naniloa Volcanoes Resort
Air conditioning
Alarm clock
Central location
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Elevator
Facilities for the disabled
Fax available
Golf course on hotel grounds
Hairdryer available
Handicap accessible
Internet - wireless
Internet - ethernet
Laundry facilities
Non-smoking rooms
24 hours opened
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Wedding Chapel
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Naniloa Volcanoes Resort
2 miles from Hilo International Airport
Drive time: 5-10 minutes
Hotel offers a free shuttle bus service between the hotel and the airport. Request for resort shuttle service is recommended at least 24 hours prior to client's arrival date.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Everything went very well and I have referred your site to all of my friends! Thank you for all of your assistance and consideration. We will definitely utilize your site in the future! " M.B. - Long Island, NY
"On behalf of our entire group, I would like to thank you. The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future." M.G. - Yorkville, IL
Based on 266 traveler reviews 
Value
“If you like the '80's, this is your place :-(”
“Value for money”
Partial Harbor View
Oceanfront
Garden View