WESTGATE LAKES RESORT & SPA UNIVERSAL STUDIOS AREA

10000 Turkey Lake Rd., Orlando, FL 32819 United States (USA)

View Map 1-800-230-4134

3.5 Star Resort Spa or Beach Resort in Orange County

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Westgate Lakes Resort & Spa Universal Studios Area photo collage

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Average

3.5/ 5

Based on 2811 guest reviews

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We have an outdoor pool
The Avg. Group Discount is 46.5%!
Gym / Fitness Center Available
Hotel has 1900 rooms
5 floors in hotel
Check out time: 10:00 AM
Groups/Meetings rating of 10.0/10
Hotel has 5 meeting rooms

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Children

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Room Types

Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft AA

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Ai

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Be

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Co

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Ed

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Go

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Ho

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Re

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Check Rates1 Bedroom 1 Ba 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Parking 400sqft Se

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft AAA Great

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft AAA Rate

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Airline Em

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Bed and Br

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Corporate

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Educators

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Government

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Honoring H

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Resident R

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Check Rates1 Bedroom Deluxe 1 King Bd 1 Queen Slpr Sofa Ktch Free Shtl Theme Parks Free Park 800sqft Senior Dis

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Check Rates1 Bedroom Deluxe Suite

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Check Rates1 Bedroom Deluxe Villa _sleeps Up To 4

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Check Rates1 Bedroom Suite

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Check Rates1 Bedroom Villa _sleeps Up To 4 People

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Check Rates2 Bedroom

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Check Rates2 Bedroom Suite

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Check Rates2 Bedroom Villa

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Check Rates2 Bedroom Villa _sleeps Up To 8 People

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Check Rates2bdr 2ba 1 King Bd 2double Beds 1 Queen Slpr Sofa Free Park Full Ktch Free Shtl Theme Parks Jacz 120

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Check Rates3 Bedroom Suite

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Check Rates3 Bedroom Villa _sleeps Up To 12

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Check Rates3bdr 3ba 2k Beds 2double Beds 2 Queen Slp Sofas Free Park Full Ktch Washer Dryer Jacz Balcony 1690 S

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft AAA Great V

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft AAA Rate

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft Airline Emp

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft Educators D

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft Government

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft Honoring He

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft Resident Ra

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Check Rates4bdr 4ba 3kg Beds 2double Beds 3qn Slp Sofas Full Ktch Free Park Washer Dryer 2186 Sq Ft Senior Disc

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Check Rates4bdr 4ba Presidential 4k Beds 2 Queen Slprs Free Park Full Ktch Washer Dryer Lake Views 2038 Sq Ft

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Check RatesApartment 1 Bedroom Deluxe Kitchen Included

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Check RatesApartment 1 Bedroom Kitchen Included

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Check RatesApartment 2 Bedroom Kitchen Included

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Check RatesApartment 3 Bedroom Kitchen Included

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Check RatesDeluxe 1 Bedroom Villa

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Check RatesDouble Room 1 Bedroom Deluxe (without Breakfast) Room Only

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Check RatesDouble Room 2 Bedroom (without Breakfast) Room Only

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Check RatesDouble Room Studio (without Breakfast) Room Only

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Check RatesLeisure Studio with Kitchenette

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Check RatesStudio

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Check RatesStudio (Villa) _sleeps Up To 4 People

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft AAA Great Vac

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft AAA Rate

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Airline Emplo

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Bed and Break

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Corporate Rat

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Educators Dis

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Government Mi

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Honoring Hero

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Resident Rate

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Check RatesStudio 1 King Bd 1 Queen Slpr Sofa Kitchenette Free Shtl Theme Parks Free Park 498sqft Senior Discou

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Check RatesStudio Studio Kitchen Included

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Check RatesStudio Villa

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Check RatesTwin Room 1 Bedroom Deluxe (without Breakfast) Room Only

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Check RatesTwin Room 2 Bedroom (without Breakfast) Room Only

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Check RatesTwin Room Studio (without Breakfast) Room Only

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Local Attractions

Centrally located between Universal Studios, Sea World, Aquatica, Walt Disney World and Outlet Shopping.

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Westgate Lakes Resort & Spa Universal Studios Area

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Verified Reviews of Westgate Lakes Resort & Spa Universal Studios Area

Below are the verified reviews from guests that we have booked recently:

"Review"

Overall Score4.0/ 5

Had to walk a long way. Escorts were not always available. Room wasn't as clean as it should have been. Rooms were spacious and accommodating.

Laverne F. (Group coordinator, booked 10 rooms), from

18-Jul-2014 Verified Review, stayed from Sun Jul 13 to Wed Jul 16 2014 at a $76.00 group rate (45% discount).

"Great!!"

Overall Score5.0/ 5

Clean atmosphere, free WiFi, spacious rooms, ample towels, nice size kitchen, jacuzzi next to my bedroom, felt like home. Thank you.

Suzette J. (Meeting planner, booked 40 rooms), from

17-Jul-2014 Verified Review, stayed from Fri Jul 11 to Mon Jul 14 2014 at a $76.00 group rate (50% discount).

"Comfortable and spacious."

Overall Score3.0/ 5

Our room at the Westgate Lakes and Spa was comfortable and extremely spacious. The property was a landscaped beautifully and the amenities were very nice. We took advantage of several of them. During our timeshare tour consultant was knowledgeable and kind. She understood our concerns of the property and why we decided not to buy. However, we felt the manager who came over to assist her with the close with abrasive, rude and really did care for our concern if we were not buying. She refused to answer our questions about the property compared to other Westgate properties and walked away from the table. Her actions were a solid confirmation that our decision not to buy was the right one. Thank you for the nice place to stay during our vacation in Orlando. Our children enjoyed Disney, International Drive activities and other local attractions. We will visit Orlando again this fall but will not stay at the Westgate primary due to the nasty attitude of several staff members (prior to and during our stay), extremely poor parking conditions, the terrible breakfast at the Smokehouse, out dated accommodations (cracked leather furniture, old RCA box televisions, ridiculously loud washing machine, bugs (in my uncle's room), ceiling fans which only worked on one speed, broken shower door, teenagers hanging in the parking lot well after midnight (like in the hood) and the three ringer circus in the lobby at all times of day and night. We've been to other timeshare resorts as guest of friends and renters and EVERYTIME the owner and renter suites have been updated and on equal levels to attract potential owners. My husband and I are extremely interested in purchasing a timeshare and thought the Westgate would be the answer to our prayers. Thank you for your time and consideration in inquiring about our stay.

Alisia S. (Group coordinator, booked 15 rooms), from

06-Jul-2014 Verified Review, stayed from Tue Jul 01 to Sat Jul 05 2014 at a $87.00 group rate (45% discount).

"Great!"

Overall Score5.0/ 5

Lots of activities for children. Great location. Minutes from SeaWorld. Will visit again.

Cynthia J. (Group coordinator, booked 10 rooms), from

19-May-2014 Verified Review, stayed from Thu May 15 to Sun May 18 2014 at a $59.00 group rate (50% discount).

"Great hospitality, Westgate has a 'quaint ambiance' feel to it."

Overall Score4.0/ 5

The large number of people in the reception lobby who were checking in was a bit overwhelming. We were quickly put at ease with the efficiency and professionalism of Westgates' staff. After a short wait, we were guided to our villa. We were greeted by an immaculately cleaned one-bedroom unit. The decor was a bit outdated, but the bed was very comfortable. The bedding and towels exceeded our expectations. The kitchen was spotless. It was a place we would definitely visit again! Wish we could have stayed longer to enjoy all the resort had to offer. Great place for families, as well as couples. Complimentary shuttle to Epcot. In-room jacuzzi faucet handle needed to be fixed. Maintenance was there within 10 minutes of my call. For the price, it was a great deal for the area.

Nancy K. (Individual traveler, booked 1 room), from

27-Apr-2014 Verified Review, stayed from Fri Apr 25 to Sun Apr 27 2014 at a $125.40 average nightly rate.

"This was the best place to accommodate my 40 guests that flew in for my wedding."

Overall Score4.0/ 5

I loved the layout of the rooms. We were loud and never received a complaint from any of the neighbors. This place was perfect for a large party.

Laura S. (Group coordinator, booked 15 rooms), from

20-Feb-2014 Verified Review, stayed from Fri Feb 14 to Tue Feb 18 2014 at a $56.00 group rate (50% discount).

"Very Poor Service (if you are not a owner) - Beautiful Rooms"

Overall Score2.0/ 5

I was so delighted by the pictures and the preparations of my trip. However, when I got there it was a totally different story. We were checked in, given instructions and then on our own. We arrived to the resort and find there is very limited shuttle service and they have a contract with an outside transportation service that charge a flat rate of $35 where ever you want to go and that was only one way. Then if you came back to the resort after the grounds shuttle was over you had to walk back to your building. One night I came back after being at Disney World all day and upon my arrival my 4-year old was asleep. I asked for a ride back to my building and they called security. After sitting for 10 minutes, I got up and walked to my building because security never showed up. Then another time while it was still shuttle time, I sat and waited on the shuttle with a sleeping little boy and as I was sitting, two employees jumped on the little golf carts (which delivered us to our rooms during check-in) and sped off. One came back and I was still sitting there. He left again and came back again and I was still sitting there. No acknowledgement or anything. I saw the shuttle that had his blinker on to turn right and turned left, made a uturn and went back into the buildings without picking up me and another family that was sitting and waiting. Then there was the attraction line for the tickets. During a Holiday time, they only had one person that does the tickets and transportation vouchers. So if your transportation was outside and you had to get a voucher, you had to wait in their long line. Very disappointing. To me the resort was only catered to the Owners and it didn't matter that the others were not owners. I had a party of twelve people and they were all disappointed and said they will never stay there again.

Sheila S. (Group coordinator, booked 12 rooms), from

28-Dec-2013 Verified Review, stayed from Mon Dec 23 to Fri Dec 27 2013 at a $69.00 group rate.

"Excellent value for the price."

Overall Score5.0/ 5

We took 46 university students on a choir tour. The hotel was recommended to me after having booked at another hotel. The first hotel in confirming, increased their price from $54 to $80 a night. I was disappointed in them doing this and so reached out to Westgate. I am extremely glad that I did. The resort was everything that the students needed. The check-in was smooth. The 4-BR Apts were lovely. The kids were able to stay together in their sections (altos, tenors, ect) and do rehearsals when needed. They also had fun challenging each other at various sports. I will definitely be using this venue again.

Vilroy M. (Group coordinator, booked 19 rooms), from

04-Nov-2013 Verified Review, stayed from Fri Nov 01 to Sun Nov 03 2013 at a $62.00 group rate (30% discount).

Customer Reviews of Westgate Lakes Resort & Spa Universal Studios Area

3.5 out of 5.Based on 2811 guest reviews, Average

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Property Description

The lakefront Westgate Lakes Resort & Spa is a lush tropical paradise located less than 10 minutes from Walt Disney World Resort, Universal Orlando Resort and SeaWorld Orlando. The resort is also easily accessible to the Orange County Convention Center, downtown Orlando and the Orlando International Airport.If this hotel does not meet your needs We have larger and smaller rooms within the Westgate Group of companies please inquire. We also have the following: private villas up to 4 bedrooms. SEE DETAILS AT THE END OF THIS SECTION OF WHAT ELSE WE HAVE TO OFFER. FULL PRICES AND PICTURES OF ALTERNATIVE ACCOMMODATIONS AVAILABLE ON REQUEST.The studios offer an ideal setting for a memorable vacation or business trip. These rooms feature a king bed and double sleeper sofa. · 493 Square Feet · King Bed · Kitchenette with Microwave, Toaster, Coffee Maker and Mini Refrigerator · Full Bath · 27-Inch Color TV · Double Sleeper Sofa · In-Room Safe · Voice Mail · Alarm Clock Radio · Air Conditioning & Heating · DVD Player · Accommodates Up to 4 Guests With your own full kitchenette complete with everything you need to fix a quick snack or a full meal, saving on your vacation food costs. Westgate provides so many amenities and on site activities – from kids clubs to tennis courts and spas – that you never have to leave the resort. At Westgate, you can enjoy room service, and many of our resorts also offer on site restaurants, mini markets and even Pizza Hut. You also have your own washer and dryer.At Westgate, our swimming pools are designed to be an integral part of the vacation experience. Our Orlando resorts offer as many as 14 different pools, not to mention expansive pool decks, lounge chairs and even pool bars.At Westgate Lakes Resort & Spa you?ll enjoy a luxurious vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets. Even the nightly Disney fireworks can be seen from across the lake. Additionally, a wide variety of onsite amenities for all ages complements the Orlando theme park experience such as seven heated outdoor pools, seven hot tubs, four children's wading pools, tennis court, water sports, basketball and volleyball courts, weekly tennis clinics, fishing and a full schedule of activities through the fun-filled Wes T. Gator Kid's Club.Add to your special Orlando getaway with a massage at the world-class Serenity Spa by Westgate, featuring 10,000 square feet of beautifully appointed treatment areas.Enjoy family-friendly dining at the award-winning Westgate Smokehouse Grill, Sid's Deli and Pizza Hut Express for pick up or delivery. An onsite Mini Market and gift shop are also available.RESORT AMENITIESSerenity Spa by Westgate Westgate Smokehouse Grill Sid's Deli Pizza Hut Express Catering Services The Marketplace Seven Heated Outdoor Pools Seven Hot Tubs Four Children's Wading Pools Lakeside Marina & Dock Fitness Center Tennis Court Basketball Court Volleyball Court Miniature Golf Bicycle Rental Playground Game Room Horseshoes Shuffleboard High-speed Internet (fee applies) Business Center Attraction Tickets Desk VIP Services Concierge ATM One-Hour Photo 24-Hour Front Desk Laundry Facilities Free Scheduled Transportation to Theme Parks Pet Friendly (see policies)

Details / Other Expenses

Check In:	4:00 PM
Check Out:	10:00 AM
Year of Last Renovation:	2012
Floors:	5
Rooms:	1900
Corridors:	All Rooms Have Exterior Hallways
Non Smoking Rooms:	1900
Handicap Rooms:
Suites:	1900
Room Windows:	Windows Do Open
Cleaning Frequency:	Daily
Meeting Rooms:	5
Meeting Space:	4000 sq. feet
Banquet Space:	Holds 250 people
Dist. to Food/Bars:	On-site
Dist. to 24hr Restaurant:	3.0 Mi
Dist. to Nearest Gym:	On-site
Lounge/Bar Hours:	Hours vary depending on the season
Pool Info: 7 Heated Swimming Pools, 7 Kiddie Pools, 7 Hot Tubs

Policies / Expenses

Cancellation: Deposit of the first room night is due at the time of booking. Full balance is due at check-in. The deposit is refundable until 72 hours prior to the reservation check-in date.
Nightly Parking:	0
Typical Group Deposit:	$250- for prepaid groups only
Total Taxes:	12.50%
Total Misc Fees:	$9.95 USD (mandatory resort fees/taxes)
Cleaning Fee:	0.00 Per Stay (for all stays less 6 nts)

Amenities / Features

Pet Friendly?
Yes! Pets are allowed.
A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.

Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Child facilities
Clothes drying
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Games room
Grocery service
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Jacuzzi
Kitchen facilities

Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Tennis court
Terrace
Travellers cheques accepted
Voicemail

Airport & Shuttle Information

Orlando International Airportabout 25 mins drive

Local Shuttle Info: Not available for large groups

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Smokehouse Grill offers Breakfast every morning from 8 AM to 11 AM Average cost $8.00

Previously known as:

Westgate Resort Lakes & Spa Universal Studios Area

Group and Meeting Promotions at Westgate Lakes Resort & Spa Universal Studios Area

Below are the "hot dates" for Westgate Lakes Resort & Spa Universal Studios Area. These are typically special promotions for groups and meetings during slower times of the year for the property.

Aug 01, 2014 - Dec 21, 2014
Rate is for Executive Studio with Jacuzzi Tub.We provide all the comforts of a fully furnished home with accommodations ranging from studios to large four-bedroom spacious villas. With a variety of onsite amenities, Westgate Lakes Resort&Spa offers something for everyone!•Serenity Spa•Smokehouse Grill•Pizza Hut Express•7 Heated Pools&Hot Tubs•Lakeside Marina&Dock•Tennis•Basketball Court•Volleyball•Mini Golf •Bike Rental•Game Room•Barbecue Grills & Picnic Tables•SeaWorld® Preferred Partner•Universal® Partner Hotel •Laundry•Larger units are available upon request - contact hotel for prices. We offer meeting/banquet space. **Deposit policy varies depending on reservation method**Minimum of 5 units required.
Posted on 25-Jul-2014

Request a group quote

Restrictions may apply and these offers may change at any time.

Seasonality and Projections at Westgate Lakes Resort & Spa Universal Studios Area

The chart above shows fluctuations of prices for both group prices and the best individual traveler prices our rate checker could find at the time the group bid was submitted. The lowest group discount displayed is 47.8% in the month of December 2014 and the highest average individual rate is $161 in the month of December 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Westgate Lakes Resort & Spa Universal Studios Area in a month when rates are lower.