Located on more than 98 acres in the heart of Henderson, Nevada, Sunset Station is conveniently located near Lake Mead, Lake Las Vegas, Galleria Mall, golf courses, recreation areas, and other renowned restaurants and shops for your leisure and enjoyment.
Opened in 1997, Sunset Station is a AAA 3-Diamond rated deluxe hotel which offers 457 upgraded hotel rooms in a neutral palette, 52 junior suites, 18 king suites and more than 6,000 parking spaces. Plus, 114,000 square feet of gaming, entertainment and more than 13,000 square feet of meeting space.
Our 21-story tower offers a panoramic view of the glittering Vegas Valley and high desert mountains. Our suites provide an enticing retreat for our top VIPs. As our guest, you will enjoy a variety of amenities and property features to suit your needs.
Star Rating:
Local Attractions:
Lake Mead, Hoover Dam, Las Vegas "Strip", Lake Las Vegas, Shopping Mall, Outlet stores, Red Rock, Mt. Charleston, Golf Courses, art district
May 18, 2013
TravelWithDrea, Lynnwood, Washington | Trip type: Business
I must preface this review so you can take this review for what it is. My personal and professional opinion. I "judge" hotels for a living. Which means I tend...
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I must preface this review so you can take this review for what it is. My personal and professional opinion. I "judge" hotels for a living. Which means I tend to be quite picky and really notice several items that most don't. Although I was visiting mostly for business, this portion of my stay was more for relaxing and fun.
Check in was a breeze, but don't expect anyone to offer to bring your luggage up. I am sure you could ask, but the hotel is fairly small and as long as you come in the true front, you won't have to carry your luggage too far to get to the front desk and then the hotel tower. If you have a car, you can park in the area near the hotel tower and there is a direct door that brings you right to the hotel part. There is a security guard there as well which keeps non-hotel guests out of the pool area and the room elevators. The door also locks at night and you can only get in with your hotel key.
My first stay I stayed in a standard room which is just fine. Nothing special, but I wasn't expecting that. The bed was decent, the room was clean, everything worked, all good. The second stay we were in a Jr. Suite. It was nice to have the extra room to just chill out, check email, read or whatever. I did find that there weren't a decent amount of outlets to plug in all of our devices, but we just unplugged a couple lamps and made it work.
A newer "thing" with hotels in the Las Vegas area is that they charge a resort fee. The fees range from 10 bucks to 30. Yes, they are ridiculous, but it's part of the industry so just accept that you are going to pay one and move on. In a lot of my inspections for work, I found that the internet is part of the resort fee. I was disappointed to find out that this is not the case at Sunset Station and they now charge for the internet. I think it was about $12 per day. This is within the last year, because last time it was free.
There is some great entertainment at the Sunset Station so you don't necessarily have to go to the strip every night to have fun. Also, the pool is really nice. It's on the smaller side, but for me, I spend most of the time enjoying the sun, and just dip in the water to cool off. I am not there to swim laps.
The staff in most areas is very nice, however the waitress in Club Madrid ignored us until I ran her down to ask if she wanted to take our top shelf booze order. She tended to us fairly well after that.
I haven't been to every restaurant but the buffet is good, the cafe is average and the Mexican restaurant is good in a pinch.
Oh, and don't forget that they have a movie theater and a bowling alley in the hotel, so fun for the whole family. Personally, this is one of the very few hotels I feel is better suited for families with children.
Lastly, if you are visiting Las Vegas to see the strip, and you don't have a vehicle, this may not be your best option. The strip is basically about 15-20 minutes away (longer in traffic of course), so cabs back and forth may get expensive. There is so much more to Las Vegas than the strip, so hopefully you have a rental car and a good travel agent to tell you where the good stuff is.
Of course, you can always book a great Vegas package through yours truly.
May 12, 2013
gaz1954, Perth, Australia | Trip type: Family
Stayed here for just one night but found it to be very good. Room was clean and large enough. Most hotels in Vegas have a resort fee and I hate...
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Stayed here for just one night but found it to be very good. Room was clean and large enough. Most hotels in Vegas have a resort fee and I hate them all but this one seems a real rip off. You have to pay extra for wifi internet which seemed to be over the top. I asked for my son, booking in later, to be placed in a room close to me and they said they would arrange that but he ended up 3 floors away. The hotel is very good but I did feel very ripped off and not sure I would stay there again. « less
“Try somewhere else before staying at this location.”
May 4, 2013
JMO4104, Phoenix, Arizona
Of course we are planners and booked in advanced. Being experienced travelers we were very specific to our needs. Upon arrival the staff had somehow mistaken our reservations and tried...
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Of course we are planners and booked in advanced. Being experienced travelers we were very specific to our needs. Upon arrival the staff had somehow mistaken our reservations and tried to give us smoking rooms with 1 bed. We were very specific of non smoking and 2 beds. They apparently have no control of their booking system and we had to book another room. We ended up finally getting 2 rooms non smoking. Upon our arrival to our room we noticed it had 2 beds. So not only do they have no control over their booking they are unaware of their inventory. The staff seems to be incompetant as even when notified of their mistake again it became our fault. Stay far away from this hotel and spend the money to stay somewhere nicer. « less
Read management response to this review.
Management response from John Brown, Manager
Dear JM04104,
I would like to take this opportunity to personally thank you for choosing Sunset Station Hotel & Casino as your getaway destination. I am well aware of your choices in accommodations and appreciate your valued business!
I would like to sincerely apologize for any confusion regarding your reservation and requested room types. If you would like to contact me directly, you can reach me at john.brown@stationcasinos.com so that I may look at your specific reservation.
Again, thank you for your feedback and I sincerely hope we are given the opportunity to continue serving you.
Regards,
John Brown Director of Hotel Operations I Sunset Station Hotel & Casino
« hide
“First Time Off Strip”
Apr 30, 2013
IndyGeeBee, Indianapolis, IN | Trip type: Solo travel
This is the first time that I have stayed off of the Strip. I enjoyed my stay in Henderson and found the Sunset Station to be a clean and comfortable...
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This is the first time that I have stayed off of the Strip. I enjoyed my stay in Henderson and found the Sunset Station to be a clean and comfortable stay. The room was large enough to not feel crowded and housekeeping made sure the room was kept clean and supplied with fresh towels.
The hotel/casino had many games to choose from with lots of penny slots. The buffet was a good deal with the players card discount and had plenty of food to choose from. If a buffet is not your style there were a couple of sit down restaurants (I did not try out) and some fast food options such as Subway and Fatburger.
Overall I had an enjoyable stay and will not hesitate to return for future trips. « less
We stay here often on our softball trips. Plenty of places to eat inside including Fat Burger, Panda Express, Sbarros, Subway and a Mexican place. There is also the buffet...
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We stay here often on our softball trips. Plenty of places to eat inside including Fat Burger, Panda Express, Sbarros, Subway and a Mexican place. There is also the buffet and cafe.
What sucks are the rooms. They have the absolutely worst shower heads I have ever seen. No pressure, and takes forever to get hot water. The mattress is ok, but the pillows are ridiculous. They are about 2inches wide. Could not sleep at all. Bring your own! Also the doors to the rooms make a very loud slamming noise when they close. You will hear them all night long. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Standard King
Complimentary wired and wireless Internet access keeps you connected, and the TV offers pay movies. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. Climate control, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included.
Standard Two Queens
Complimentary wired and wireless Internet access keeps you connected, and the TV offers pay movies. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. Climate control, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included.
Amenities - Sunset Station Hotel & Casino
Air conditioning
Airport Shuttle
ATM
Baggage storage facilities
Central location
Child facilities
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Currency exchange
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Games room
Garage
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Restaurant
24 hours room service
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
Valet Parking
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyYour pooch must be under 30 lbs
The pup may not be left unattended in the hotel room
There is a $50 non-refundable dog fee per visit
You must notify Front Desk of your four legged friend upon check-in
The doggie must wear a hotel-issued ID during their visit
At this time we are only allowing dogs to stay in the room.
Airport & Shuttle Information - Sunset Station Hotel & Casino
Located approximately 9 miles south of McCarren Intl Airport.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Scheduled Airport Shuttle Service, please refer to website for scheduled times
Testimonials: Why use Hotel Planner?
"Thank you for the referral, and I really, realy like your site/service. You can count on me to pass word along to anyone else that I meet who is booking a meeting." O.H. - Las Vegas, NV
"Great site and made planning feel a little more controllable since is it my first time looking into planning group retreats. Thanks for being there." M.W. - Tampa, FL
Based on 350 traveler reviews 
Value
Cleanliness
“Try somewhere else before staying at this location.”
“Great casino, average rooms”
Standard King
Standard Two Queens