All our rooms come with 1 or 2 Queen Beds or 1 King bed, feather pillows & duvets, small fridges, clock radios, hair dryers, full tub with shower and cable TV. We have Irons & ironing boards available on request. We also have smoking and non-smoking rooms available. Need internet? We have wireless internet throughout the hotel. The front desk is open 24 hours and you can find pop, ice and snack machines in the lobby.
Our restaurant is open 7 days a week with many delicious options to choose from. We are open Mon- Sat 6:00AM-9:00PM and 8:00AM-6:00PM on Sundays and holidays. We offer a lunch buffet Mon-Fri 11:00AM – 2:00PM and a Breakfast Buffet Saturdays 9:00AM-12:00PM and Sundays 9:00AM-2:00PM. Whenever you choose to enjoy our restaurant be sure to ask about our daily specials and our famous homemade soup.
Our Lounge is open daily Mon-Sat 10:00AM-2:30AM and on Sundays 10:00AM-1:00AM. Come in and take advantage of our Happy Hour 4:00PM-7:00PM daily. There is plenty to do with pool tables, dart boards and large screen TV to watch the latest game. If you want to try your luck play one of our many VLT machines. If you like to sing we have karaoke every Friday Night.
Star Rating:
Local Attractions:
10 minutes to Rexall Place, 10 minutes to downtown, 10 minutes to casinos and racetrack and 5 minutes away from banks & grocery store.
We were told $95 was the cheapest room and later that night we called from our cell after check in and were told $79.99. They went in our room and...
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We were told $95 was the cheapest room and later that night we called from our cell after check in and were told $79.99. They went in our room and opened the window while we were out shopping. We were not even offered breakfast!! We changed rooms 3 times because of the smell and dirt. Very rude lady at the front desk. We will NEVER stay the again. The new owners should be embarassed. My husband being a health inspector they are lucky they are not shut down after our stay there. Gives me the chills just thinking of it! « less
“Worst hotel ever”
Mar 15, 2013
Kristina L, Cold Lake, Alberta, Canada | Trip type: Couples
Didn't actually spend the night but was supposed to. Had to cancel the room becuase my spose was in car accident and they still charged me a $50.00 cancellation fee!...
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Didn't actually spend the night but was supposed to. Had to cancel the room becuase my spose was in car accident and they still charged me a $50.00 cancellation fee! Unbelievable....worst hotel... Will never stay here or encourage other people to do so « less
Read management response to this review.
Management response from Christee Reda, Manager
Good Afternoon Kristina L I was very surprised to see your review Title as "Worst Hotel Ever" I understand the frustration you may have felt when our front desk specialist stated that a cancellation fee could be charged due to the last minute notification of your reservation. 24 hours notice is common courtesy for any cancellation, unfortunately unforeseen things happen, and we took into consideration your circumstances and you were in fact "NOT CHARGED " any amount. Should you have any questions, please contact myself personally Thank you, Christee
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“Will definitely be back”
Nov 19, 2012
Dannydrich
Me and my husband stayed at the sands , very clean, nice service from front desk staff, we ate in the restaurant and were very pleased with the girl serving...
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Me and my husband stayed at the sands , very clean, nice service from front desk staff, we ate in the restaurant and were very pleased with the girl serving us, the food was great and fast, later that evening we went to the games room where the staff were also very nice, overall great hotel great people , will for sure be back thanks « less
“Nice hotel and first class customers services”
Oct 29, 2012
kollie f, Fort McMurray, Canada | Trip type: Business
This hotel is one of the best hotel, clean and modern rooms, good food, and very professional and friendly staff.
I will definately come again. I encourage couples, and families...
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This hotel is one of the best hotel, clean and modern rooms, good food, and very professional and friendly staff.
I will definately come again. I encourage couples, and families to come and enjoy this wonderful hotel. It is located in the heart of Edmonton. « less
“Stay away from this place”
Oct 28, 2012
LovingSunandSand, Edmonton, Canada | Trip type: Couples
This so called hotel should be embarrassed to call itself that, as it doesn't compare to hotel standards and really should keep its name to Motor Inn. It is lacking...
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This so called hotel should be embarrassed to call itself that, as it doesn't compare to hotel standards and really should keep its name to Motor Inn. It is lacking in many ways for the rooms; jacuzzi with floaties in it, dirty glass, cigarette burns, stains on comforter, and leftover hardened food stuck on the carpet. The noise you hear from the heater, and running water in the pipes can keep light sleeper up all night. If you like hearing screaming kids and seeing half naked people in the hall, then this is the place to be. You can also risk taking the elevator that's probably 30-40 years old with no emergency button, or you can drag your luggage up an old, narrow stairway.
But the worst is the level of service, from the front desk clerks to the manager, there is clearly no communication and care for the guests. The ONE thing that was done right, was the manager called to apologize for an error. However, to fix the situation, she offered breakfast on the house.
When we arrived, again no one knew what was going on, even after I clarified the day before with the manager that the front desk staff would be able to help me. By this point, I was getting angry from the lack of knowledge and responsibility from any staff to fix the situation and. I even showed emailed from the manager to the staff, and they still stood there trying to figure out what to do. This level of service would never be provided at a 'hotel' ever.
Will never set foot in this place ever again and if you were smart, you wouldn't either. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen television offers free movies. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and a separate sitting area are among the conveniences offered.
Standard Queen
One Queen and One Sofa Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen television offers free movies. A coffee/tea maker, a coffee/tea maker, and a microwave are provided. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and a separate sitting area are among the conveniences offered.
Amenities - Sands Hotel
Air conditioning
Alarm clock
ATM
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Electronic key card
Elevator
Fax available
Free local calls
Games room
Hairdryer available
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Licensed bar
Microwave in room
Non-smoking rooms
24 hours opened
Pets allowed
Quiet location
Refrigerator
Restaurant
Self controlled heating/cooling system
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$20 per night
Airport & Shuttle Information - Sands Hotel
15 mins drive to the airport.
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 14 traveler reviews 
Value
Rooms
Cleanliness
“HORRIBLE”
“Will definitely be back”
Standard Two Queens
Standard Queen