The contemporary Holiday Inn London - Kensington Forum is situated in the Royal Borough of Kensington and Chelsea. Located just 2 minutes walk from Gloucester Road Tube Station. The hotel provides excellent access to the heart of London’s many attractions including Harrods, the Royal Albert Hall, Earls Court and Olympia Exhibition centres, the Natural History, Science and V&A Museums and Kensington Palace all within a 1.5 mile radius.
The hotel has 27 floors, 906 air conditioned light and modern bedrooms, including 4 suites and 8 accessible bedrooms (in one accessible guest room are also available ceiling track hoist facilities). All bedrooms offer high speed internet connectivity and from the higher floors spectacular views of London. The Holiday Inn London-Kensington Forum offers lobby WIFI Connectivity,secure parking and a 24 hour fitness room.
The Academy Conference facility offers 10 purpose built conference suites with the flexibility to hold 1-1 interviews or a reception for up to 300 people. All meeting rooms feature natural daylight,high speed internet and unlimited Starbucks Coffee.
The Holiday Inn London - Kensington Forum boasts 3 dining venues from a contemporary restaurant and bar to a traditional English pub. To make your stay extra special why not try one of our Caribbean Evenings or the famous Sunday Jazz Brunch.
As always,Kids Stay and Eat Free!*
Star Rating:
Local Attractions:
Harrods, the Royal Albert Hall, Earls Court and Olympia Exhibition centres, the Natural History, Science and V&A Museums and Kensington Palace
Hotel Reviews for Holiday Inn London Kensington Forum
3.5out of 5Based on 1661 guest reviews, Average
Based on 1,788 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
357
Very Good
849
Average
377
Poor
139
Terrible
66
Most Recent Traveler Reviews:
“too pricey and long queue at breakfast”
May 18, 2013
h35ti, jakarta | Trip type: Friends getaway
Actually this is a good hotel at great location if the price is not that high and not too crowded at breakfast hours. Should get breakfast early in the morning,...
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Actually this is a good hotel at great location if the price is not that high and not too crowded at breakfast hours. Should get breakfast early in the morning, best beetwen 06-06.30 am to avoid the long queue. The room, of course, is small like other hotels in London. Always have problem when using the keyroom card and had to go back to the receptionist several time to reset the keyroom card. Really wasting time, especially if you stay on higher level. The best thing is location. Easy access for bus and tube. The bus stop is at the back of the hotel, on cromwell street. The nearest tube station just 200m (gloucester road). There is also tesco minimarket accross this tube station. For bigger supermarket, there is Sainsbury at cromwell road near this hotel. But if you bring big luggage, better get off at earl's court tube station. Not the gloucester road station, because it's not luggage friendly. No elevator. Only stairway and a lot of it! And for family with children, the museums are walkable. Every museums in London are free. But beware of long queue at natural history museum, especially when there is a group of school students. « less
“Regular user of London hotels while on business - this one was poor”
May 17, 2013
Gary1951_13, Cambridge, England, United Kingdom | Trip type: Business
Have reluctantly stayed at this hotel often when all other similar rated hotels in London have been full. In the past it had been at best OK. This week I...
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Have reluctantly stayed at this hotel often when all other similar rated hotels in London have been full. In the past it had been at best OK. This week I was thoroughly disappointed and annoyed. I will not stay here again. My room was on the 19th floor. At about 1.00 am on my first night I was woken by a howling gale in my room. I hadn't noticed earlier but one of the secondary double glazing panels was missing, the curtains were blowing out at a 45 degree angle in the room and the wind sounded like I was outside in a force 9 gale. On my second night I returned to the hotel at 9.30 pm. It took an age for the lift to come but when I eventually got to the 19th floor i found my cardkey had been disabled. I had to go all the way back down to reception, queue at the reception desk for about 10 minutes and then have a new cardkey made. I went all the way back to the 19th floor and the new cardkey worked! Then I discovered that the room had not been serviced since I left it at 6.30 that morning. I tried calling housekeeping. I hung on for 3 minutes but nobody answered. I then called reception. Same thing - three minutes of ringing with no answer. I then repeated the process with both housekeeping and reception but will the same no answers. So.......all the way back down 19 floors to reception. Queue for another few minutes. Then this time I spoke with the manager. I received a very grudging apology and was told someone would make up my room and it would be ready in 15 minutes. Eventually I got into my serviced room at 10.20...some 50 minutes after I got to the hotel. I stay regularly (3 - 4 nights a week) in London on business and I am afraid that this 4 star hotel gives a less than 1 star service and I will not being staying at it again. « less
“It's was okay.....”
May 17, 2013
Leon L, Cape Town Central, South Africa | Trip type: Business
Stayed at the Holiday Inn as my favorite hotel the Crowne Plaza in Kensington was fully booked for my first two nights. It is an average hotel, nothing special and...
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Stayed at the Holiday Inn as my favorite hotel the Crowne Plaza in Kensington was fully booked for my first two nights. It is an average hotel, nothing special and I hadn't stayed at a Holiday Inn for a long time due to the fact that I always thought it might be an average hotel, it was. The rooms were not bad for London standards. The one thing that really peeved me was trying to contact anyone in the hotel from reception to room service to housekeeping especialy reception. I probably dialed reception 10 times for 2 mins at a time and there was no answer that I eventually out of desperation called the emergency number which took about 10 rings to answer???. The hotel is huge and they could easily afford a dedicated person to answer calls and if that is the operator than forward reception calls to the operator.
I also had problems with the air conditioner and finally only after speaking to the duty manager was it sorted immediately when it should have been sorted when I first called the operator. The reception staff also need some service training, just another example of foreigners working in London who have no idea how to smile and handle customers, it is the simplest of training. They should go across the road to the Crowne Plaza and get some training. « less
“Great Location, Good Service”
May 16, 2013
Jim U, Chicago, Illinois | Trip type: Business
Location, Location, Location. Perfectly situated and short walk to the tube. We stayed here for a week. Rooms were small but that was expected. Concierge was very helpful. Overall I...
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Location, Location, Location. Perfectly situated and short walk to the tube. We stayed here for a week. Rooms were small but that was expected. Concierge was very helpful. Overall I would recommend. Enjoyed the pub on a few nights. Overall bar staff was good except for one bartender who wanted me to accept a beer that was all foam because he didn't tilt glass while drawing (no it wasn't guinness) I guess he expected me to wait to drink it while all the foam subsided. He was a bit put off. Oh well!
May 16, 2013
HansR66, Falsterbo, Sweden | Trip type: Business
Decent hotel for a couple of nights. Reasonable size rooms, clean but due for a refurbishment. I liked the choice of one soft and one firm bed in the room....
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Decent hotel for a couple of nights. Reasonable size rooms, clean but due for a refurbishment. I liked the choice of one soft and one firm bed in the room. The reception staff was absolutely excellent - smiling, helpful and efficient. 2 min walk to Gloucester tube station and within easy walking distance of Hyde Park and many attractions. Ill definitely be back if in this area again. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
One Double Bed Lounge Access Nonsmoking
1 double bed. 204 square feet (19 square meters). Cable/satellite TV with pay movies. Wireless Internet access. Desk with easy-access electrical outlet. Coffee/tea maker. Welcome tray with complimentary chocolate and mineral water. In-room safe. Complimentary newspaper delivery. Double-glazed windows. Bathrobes, slippers. Trouser press. Non-smoking.
One King Bed With Lounge Access Non-Smoking
1 king bed. 204 square feet (19 square meters). Sofa bed. Desk. Satellite television service. Pay movies. Direct-dial phone. Voice mail. Coffee/tea maker. Private bathroom. Hair dryer. Air conditioning.
King Executive Nonsmoking
1 double bed. 226 square feet (21 square meters). Direct-dial phone. Satellite television. Coffee and tea facilities.
One Double Bed Nonsmoking
1 double bed. 204 square feet (19 square meters). Direct-dial phone. Satellite television. Coffee and tea facilities.
One Double Bed Smoking
1 double bed. 204 square feet (19 square meters). Sofa bed. Desk. Television - Satellite service. Pay movies. Direct-dial phone. Voice mail. Coffee/tea maker. Hair dryer. Air conditioning.
One King Bed Suite Nonsmoking
1 king bed. 204 square feet (19 square meters). Sofa bed. Desk. Television - Satellite service. Pay movies. Direct-dial phone. Voice mail. Coffee/tea maker. Hair dryer. Air conditioning.
Deluxe
1 double bed or 2 twin beds. 204 square feet (19 square meters). Air conditioning. Satellite television. Coffee and tea facilities. Direct-dial phone.
One Double Bed Non-Smoking Accessible
1 double bed
204 square feet (19 square meters). Sofa bed. Desk. Television with satellite channels and pay movies. Wired Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Ensuite bathroom. Hair dryer. Air conditioning. Non-Smoking.
Amenities - Holiday Inn London Kensington Forum
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Charge for early check out
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Refrigerator
Restaurant
24 hours room service
Self controlled heating/cooling system
Shop
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn London Kensington Forum
London Heathrow (LHR)
• Distance: 14 MI / 22.53 KM East to Hotel
• Shuttle Charge (one way): £15.00 (GBP)
• Taxi Charge (one way): £48.00 (GBP)
• Time by taxi: 36 minutes
• Train Charge (one way): £14.00 (GBP)
• Time by train: 30 minutes
London Gatwick (LGW)
• Distance: 37.4 MI / 60.19 KM North West to Hotel
• Shuttle Charge (one way): £19.00 (GBP)
• Taxi Charge (one way): £65.00 (GBP)
• Time by taxi: 1 hr
• Train Charge (one way): £14.00 (GBP)
• Time by train: 35mins
London City Airport (LCY)
• Distance: 12.4 MI / 19.96 KM West to Hotel
• Taxi Charge (one way): £45.00 (GBP)
• Time by taxi: 52 Minutes
• Train Charge (one way): £10.00 (GBP)
• Time by train: 1HR
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"I want to thank all who have helped me book my group. You folks are truly wonderful and your website is the best group site I've ever worked with. Should our church decide to use you folks again I will always recommend and use your services!" L.P. - Windsor, CT
"Everything went great. The hotel and it's Management anticipated our every wish and took care of us. It went so well that I have booked our conference there for next year. I have passed the web site on to others and will continue to do so. The Machinist Union is always setting up events all over the world, and I will continue to pass this information on to my brothers and sisters." S.C. - Biloxi, MS
Based on 1,788 traveler reviews 
Value
Cleanliness
“too pricey and long queue at breakfast”
“Regular user of London hotels while on business - this one was poor”
One Double Bed Lounge Access Nonsmoking
One Double Bed Nonsmoking
One Double Bed Non-Smoking Accessible