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Hotel Puerto Palace
4.0 Star propertyAI Disclaimer
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Very good
4.0/5
Based on 2230 guest reviews
- We have an outdoor pool
- Free complimentary breakfast
- Gym is available on property
- 314 rooms in property
- 4 floors in hotel
- 9 suites in hotel
- Check-in: 14:00
- Hotel has an eco-friendly policy
- Group score of 7.1/10
- 7 conference rooms in property
Standard prices by room type for the next 60 days
Room types
Local attractions
Puerto de la Cruz, Loro Parque, Playa Jardín, Costa Martiánez, El Valle de La Orotava, Los Gigantes, Masca, Parque Nacional del Teide, Parque Rural de Anaga, Playa de las Teresitas, Siam Park.
Map and Points of Interest Near Hotel Puerto Palace
Property description
The Hotel Puerto Palace boasts 314 air-conditioned guestrooms (Junior/Family Suites, Doubles and Singles), all with private balconies, bathrooms equipped with hairdryers and make-up mirrors, telephone, satellite TV with an extensive assortment of international channels, mini-fridge, and a safety deposit box. Our panoramic gardens and terraces invite you to relax while enjoying our 3 swimming pools, one with a waterfall, 3 whirlpools and a children's pool. Other amenities include three panoramic elevators, Puerto Palace gym, tennis court, massage parlour, mini-golf, table tennis and a volleyball court. The hotel offers a three-meal buffet restaurant and a bar with nightly live music and an array of live shows throughout the week. At the Hotel Puerto Palace we've redefined meetings and events by providing 6 flexible indoor meeting venues totaling over 600 m2 which we will adapt to your specific needs. For a more relaxed setting we also offer a number of outdoor spaces which draw on the natural beauty of the north of Tenerife. Whether welcoming 16 or 600 of your colleagues for a wedding, conference or convention, we offer the space and amenities needed to pull off your fantastic event. Plan your next event with us and discover our award-winning guest-friendly service which will cater to your every need.
Green sustainability
Yes
Details / Other expenses
| Check-in: | 14:00 |
| Check-out: | 12:00 |
| Floors: | 4 |
| Rooms: | 314 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 314 |
| Rooms with disabled access: | 5 |
| Rooms with one bed: | 36 |
| Rooms with two beds: | 298 |
| Suites: | 9 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 7 View spaces |
| Meeting space: | 13478 sq. feet |
| Event space: | Holds 250 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | 4.3 Miles |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 09:00 to 24:00 |
| Pool info: | Daytime |
Policies / Expenses
| Cancellation: Depends on the size of the group | |
| Nightly parking: | 0 |
| Typical group deposit: | 25% |
| Total taxes: | 6.50% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 0.00% |
| Occupancy Tax: | 0.00% |
| City Tax: | 0.00% |
| Country Tax: | 0.00% |
| Gym Fee: | 5.00 Per Person |
Amenities / Features
- Air conditioning
- Baggage storage facilities
- Car rental
- Complimentary breakfast
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Games room
- Garage
- Hair dresser
- Handicap accessible
- Central heating
- Internet - wireless
- Free WiFi Internet
- Jacuzzi
- Laundry facilities
- Mini bar
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shows or evening entertainment
- Solarium
- Swimming pool - outdoor
- Telephone
- Telephone in all rooms
- Television
- Tennis court
- Terrace
- TV room
Airport & shuttle information
North Airport 15 minSouth Airport 56 minShuttle with charge
Local shuttle info: Various options with charge
Breakfast information
Included in the room rate
Pet friendly?
Sorry but pets are not allowed.
Parking information
Free self parking in the hotel garage based on availability
Internet/Wi-Fi
Free WiFi throughout the resort
Suggested AI generated itinerary
- Breakfast: Cafeteria El Parque - Start your day with a delicious breakfast and stunning views of the nearby park. Just 500 meters from the hotel.
- Lunch: La Casona del Vino - Indulge in local wines and tapas at this rustic wine bar. It's only 800 meters away from the hotel.
- Dinner: Restaurant El Patio - Enjoy traditional Canarian cuisine in a charming courtyard setting. Located 1.2 km from the hotel.
- Activity: Loro Parque - Spend the day at this popular animal park, home to dolphins, penguins, and more. Located 2.5 km from the hotel.
- Breakfast: Cafeteria El Puerto - Start your day with a hearty breakfast and beautiful views of the harbor. Just 300 meters from the hotel.
- Lunch: Restaurante Lucas Maes - Try delicious seafood dishes at this waterfront restaurant. It's only 1 km away from the hotel.
- Dinner: Restaurant Regulo - Enjoy a variety of international dishes in a cozy atmosphere. Located 1.8 km from the hotel.
- Activity: Jardín Botánico - Explore the stunning botanical gardens and enjoy the peaceful surroundings. Located 3.2 km from the hotel.
- Breakfast: Cafeteria El Jardín - Start your day with a continental breakfast in a charming garden setting. Just 700 meters from the hotel.
- Lunch: Restaurante El Monasterio - Enjoy a leisurely lunch in a historic monastery turned restaurant. It's only 1.5 km away from the hotel.
- Dinner: Restaurant La Cofradía de Pescadores - Delight in fresh seafood specialties at this traditional fisherman's restaurant. Located 2.5 km from the hotel.
- Activity: Playa Jardín - Relax on the beautiful black sand beach and soak up the sun. Located 1.2 km from the hotel.
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Meeting rooms and event rooms at Hotel Puerto Palace
Below are the meeting, conference and event spaces at Hotel Puerto Palace.
Feel free to use the Hotel Puerto Palace meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Puerto De La Cruz event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Metres) | Size (sqm) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Gran Salón Puerto Palace | 42 x 18 x 3 | 748 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 600 | -- |
Close this Gran Salón Puerto PalaceThe Gran Salón Puerto Palace is comprised of 5 ballroom sections plus the pre-convention space Room type: Ballroom Total size: 8051.4 Sq. Miles Dimensions: 42 x 18 x 3 M Floor level: 1 Lower ground Power outlets: 20 Columns: 4 Windows: 8 Is there natural light? Yes Are there obstructions? Yes Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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| Ballroom Puerto Palace | 42 x 12 x 3 | 504 | --/-- | -- | 200 | -- | -- | -- | --/-- | 355 | 450 | -- |
Close this Ballroom Puerto PalaceThe Ballroom Puerto Palace can be divided into 5 sections and there is an adjacent 168 square meter pre-convention space Room type: Ballroom Total size: 5425.0 Sq. Miles Dimensions: 42 x 12 x 3 M Floor level: 1 Lower ground Power outlets: 15 Columns: 2 Windows: 2 Is there natural light? Yes Are there obstructions? Yes Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
| ||||||||||||
| Sabina | 7 x 7 x 3 | 50 | --/-- | -- | 20 | -- | -- | -- | --/-- | 35 | 45 | -- |
Close this SabinaRoom type: Ballroom Section Total size: 538.2 Sq. Miles Dimensions: 7 x 7 x 3 M Floor level: 1 Lower ground Power outlets: 4 Columns: 0 Windows: 1 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
| ||||||||||||
| Retama | 8 x 12 x 3 | 96 | --/-- | -- | 30 | -- | -- | -- | --/-- | 45 | 55 | -- |
Close this RetamaRoom type: Ballroom Section Total size: 1033.3 Sq. Miles Dimensions: 8 x 12 x 3 M Floor level: 1 Lower ground Power outlets: 5 Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
| ||||||||||||
| Tabaiba | 12 x 12 x 3 | 144 | --/-- | -- | -- | -- | -- | -- | --/-- | 200 | 250 | -- |
Close this TabaibaRoom type: Ballroom Section Total size: 1550.0 Sq. Miles Dimensions: 12 x 12 x 3 M Floor level: 1 Lower ground Power outlets: 10 Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
| ||||||||||||
| Bejeque | 8 x 12 x 3 | 96 | --/-- | -- | 30 | -- | -- | -- | --/-- | 45 | 55 | -- |
Close this BejequeRoom type: Ballroom Section Total size: 1033.3 Sq. Miles Dimensions: 8 x 12 x 3 M Floor level: 1 Lower ground Power outlets: 5 Columns: 0 Windows: 0 Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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| Cardon | 7 x 7 x 3 | 539 | --/-- | -- | -- | -- | -- | -- | --/-- | 35 | 45 | -- |
Close this CardonRoom type: Ballroom Section Total size: 5801.7 Sq. Miles Dimensions: 7 x 7 x 3 M Floor level: 1 Lower ground Power outlets: 5 Columns: 0 Windows: 1 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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Planning an event? Puerto De La Cruz Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Hotel Puerto Palace
What time is check in?
Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hotel Puerto Palace have?
There are 314 rooms in the property.
Is there any meeting space at Hotel Puerto Palace?
Yes, they have 7 meeting rooms that can support various table layouts.
What kind of breakfast is at Hotel Puerto Palace?
Included in the room rate
What parking is available at Hotel Puerto Palace?
Free self parking in the hotel garage based on availability
How much does internet cost?
Free WiFi throughout the resort
Can I get a AAA rate at Hotel Puerto Palace?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hotel Puerto Palace?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Hotel Puerto Palace?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hotel Puerto Palace?
Yes, there is a pool on-site at the property. Daytime.
Testimonials:
"What a wonderful site! Thanks so much for your help and patience with me. We got our hotel & now can enjoy our sons' games!" K.F. - Peoria, IL
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