The Hyatt Regency Boston is located in the heart of downtown Boston. The hotel is surrounded by some of the finest shopping, dining, and entertainment in the city. We are a 498-room, four star, four-diamond luxury hotel. At Hyatt Regency Boston we recently completed a 12 million dollar guestroom renovation and are showcasing the absolute newest hotel rooms in the city. All 498 guestrooms are equipped with the Hyatt Grand Bed, Coffee Maker, Sony Dream Machines, High Speed Internet, and Flat Screen TV's. The Hyatt Regency Boston features more than 24,000 square feet of flexible meeting space and two outdoor terraces. Meeting space includes a 5,046 sq. ft. Grand Ballroom, two dedicated boardrooms with high backed leather chairs and VIP amenities, as well as 20 additional breakout rooms. All meeting rooms feature high-speed Internet access and are networked to allow excellent voice, data and broadcast communications.
May 15, 2013
Neckers, Denver, Colorado | Trip type: Couples
The Hyatt Regency in Boston is a clean and friendly hotel. The location is good if you need the subway or want to be close to Boston Common. The bar...
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The Hyatt Regency in Boston is a clean and friendly hotel. The location is good if you need the subway or want to be close to Boston Common. The bar is good enough for a quick beer. The layout of the hotel is was fell short for me. Street level access to the hotel requires you to take first one painfully slow elevator to the lobby level, then cross the busy lobby to the second set of elevators to get to rooms. I know it's not an uncommon layout, but I find it cumbersome. The fitness center is very nice once you get to it. Entrance to the fitness is found by walking down a hallway on the six floor, then down some stairs to a door, then you need to walk down a hallway and down more stairs and then finally to the entrance of the fitness center. Again, not a huge deal, but awkward and cumbersome. Once you do find the pool and sauna they are great! Everything in the fitness center clean and welcoming. I loved the saline pool. Noise was an issue for us while we stayed at the Hyatt Regency. They feature a very pretty open indoor courtyard floor plan. (I'm not sure how else to describe it) Nice to look at, but this also means that at 2am the running and screaming drunks on the 18th floor sound like they are inside your room on the 16th floor.
I would stay here again if I got a really good room rate. « less
“Nice end to our USA trip....”
May 12, 2013
Bolts77
We stayed at the Hyatt recently for 4 nights at the end of our USA trip. Location was excellent, walking distance to Subway, South Station, Hanover Street for Italian, Boston...
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We stayed at the Hyatt recently for 4 nights at the end of our USA trip. Location was excellent, walking distance to Subway, South Station, Hanover Street for Italian, Boston Common, Chinatown and you can walk to Fenway Park if walking is your thing, we did it and it was fine. Good coffee shop around the corner on Washington that also does light breakfasts. All staff we encountered were very friendly and helpful. Not sure why people are even commenting on the 2 lobby's, it's not an issue at all. Free WiFi in the lobby but not in the rooms, that is about the only downfall. Our room was a good size and bed comfortable. « less
“Exceptional Service During Lockdown”
May 10, 2013
OSUCowboy1
We stayed here during the lockdown for the bombing, two adults and two children under 4, and the staff and management were exceptional. This is a business hotel, with an...
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We stayed here during the lockdown for the bombing, two adults and two children under 4, and the staff and management were exceptional. This is a business hotel, with an amazing pool and gym, and though the majority of the clientele were professionals they catered to our children and helped us to keep them entertained during the lockdown. Every staff member was handing out stuffed animals, lollipops, coloring paper...they even made our daughter kids food when the menu was limited to a buffet.(cooks and waitstaff couldn't make it in with transportation shut down). It was a stressful time and people were on double shifts yet still pleasant and helpful. This is the second time we've stayed with our two kids and both experiences have been excellent. Location is great, walking distance to Faneuil Hall and easy on/off to the mass pike. The hotel is looking a little tired and worn but that was acceptable for the price. The restaurant is pretty good, especially breakfast. « less
“Great Place to Stay in Boston”
May 9, 2013
788BILLG, Caribou, Maine | Trip type: Business
Was sent to Boston directly after the terrorist bombing to assist with the aftermath and spent 7 nights in this wonderful hotel with one of the most courteous and professional...
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Was sent to Boston directly after the terrorist bombing to assist with the aftermath and spent 7 nights in this wonderful hotel with one of the most courteous and professional staffs I've ever seen. The rooms are comfortable and the beds are designed to give you a good rest. Right in the heart of the financial district, there are scores of restaurants within minutes (walking) and shopes everywhere. I will visit this one again. « less
“Staff is exceptional!”
May 9, 2013
lovestolook, Connecticut | Trip type: Business
I stayed at the Hyatt May 7 - 9 and am a bit shocked by recent reviews as it seems we were at a different hotel. I own a business...
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I stayed at the Hyatt May 7 - 9 and am a bit shocked by recent reviews as it seems we were at a different hotel. I own a business and travel often and have for the last 20 years. I must admit that the Hyatt Regency is a step up for me as I usually stay at Marriott Courtyard or Hyatt Place when I travel for business. I thought the building was lovely and really liked the way you drive under the building out of the line of traffic for valet parking - other hotels leave you out on the street as you gather luggage, etc. The valet was very helpful and although I told him I didn't need help with my luggage he saw me struggling since I had a few extra bags this trip, he took them from me and insisted he get the bellman to bring my luggage directly to my room. I felt like royalty. The check-in was easy and the front desk staff are pleasant and professional. My bags were in my room by the time I got to it and I thought the room was lovely. Great large windows with a view of the cityscape. I can't imagine what they would do to make it better. Great location close to my client and very good restaurants, good shopping, easy access to the T. By the second night of a busy work schedule all I wanted was room service and a cup of coffee. I ordered my meal (the salmon was very good) and asked them to send some cream as the Hyatt provided coffee in the room but I hate that powdered cream stuff. When the food came it all looked great but alas they had forgotten the cream. I mentioned it to the server and he offered to bring cream back but I thought it silly to make him go back down 14 floors for cream for one cup of coffee so I told him not to bother. Five minutes later as i was enjoying my meal he returned not only with cream but also a nice china mug so I could enjoy my coffee with cream in something other than the paper cups provided in the room. I can't tell you how happy I was to get that cream and i only wish I had asked his name so his manager would know what a great employee they have. Also had an opportunity to visit the fitness room and it was one of the best I have seen in a hotel setting. I have always felt a hotel is only as good as it's staff and the Hyatt Regency Boston has a great team! I did not use the concierge as I really like and trust Tripadvisor whenever I travel. My only complaint is that everything was very expensive, perhaps normal for this level of service but a bit more than I was expecting ($50 per day for valet seemed like a lot to me as the car never moved for two days). « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Standard room with 1 king bed
This room has 1 king bed. 235 square feet. Premium bedding includes down blanket. Desk. CD player. 37-inch HD flat-panel television with premium cable/satellite channels, video-game console, and pay movies. Wireless Internet access (surcharge). Minibar. Shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Rollaway beds are available. Non-Smoking.
Corner Room
1 king bed. Pillowtop mattress/cotton sheets. City view. 400 square feet. Desk. Wireless high-speed Internet access (surcharge). High-definition TV with premium cable channels and pay movies. iPod docking station. CD player. Coffee/tea maker and minibar. Hair dryer. Iron/ironing board. Rollaway beds available. Nonsmoking.
Lafayette Suite
1 king Grand Bed with pillowtop mattress, cotton sheets. Large windows with city view. Approximately 530 square feet. French doors lead to separate living area. Contemporary furnishings. Sofa, upholstered armchair, desk, and selection of books. Complimentary wireless Internet access. 42" Flat-screen high-definition cable/satellite TV with pay movies. iPod docking station. CD player. Sony PlayStation. Multi-line speakerphone with voice mail. Coffeemaker. Minibar. Climate control. Complimentary morning New York Times. Granite bath with curved shower rod, Neutrogena products, and bathrobes. Nonsmoking.
Business Plan 2 Doubles
2 double Grand beds. 360 square feet. Contemporary furnishings. Desk. Full breakfast for one adult, daily. 1 bottle of water per room, per day. Complimentary wireless and/or wired high-speed Internet access. Complimentary long-distance calls within continental United States, Hawaii, Canada. Complimentary local and toll-free calls. Weekday newspaper delivery. Pressing of one shirt or blouse per day. 25-inch cable/satellite TV with pay movies and video games. Coffeemaker. Minibar. Climate control. Granite bathroom with Neutrogena products. Nonsmoking.
Standard room with two double beds
This room has 2 double beds. 235 square feet. Premium bedding includes down blanket. Desk. CD player. 37-inch HD flat-panel television with premium cable/satellite channels, video-game console, and pay movies. Wireless Internet access (surcharge). Minibar. Shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Rollaway beds are available.
Business Plan 1 King
One king bed. 360 square feet. Contemporary furnishings. Desk. Full breakfast for 1 adult, daily. 1 bottle of water per room, per day. Complimentary wireless and/or wired high-speed Internet access. Complimentary long-distance calls within continental United States, Hawaii, Canada. Complimentary local and toll-free calls. Weekday newspaper delivery. Pressing of one shirt or blouse per day. 25-inch cable/satellite TV with pay movies and video games. Coffeemaker. Minibar. Climate control. Granite bathroom with Neutrogena products. Nonsmoking.
Amenities - Hyatt Regency Boston
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Kitchen facilities
Laundry facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Restaurant
24 hours room service
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
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Based on 1,053 traveler reviews 
Value
Rooms
“Clean & friendly with a few drawbacks”
“Great Place to Stay in Boston”
Standard room with 1 king bed
Corner Room 
Lafayette Suite
Business Plan 2 Doubles
Business Plan 1 King