Hotel Reviews for Four Points by Sheraton West Lafayette
3.5out of 5Based on 11 guest reviews, Average
Based on 22 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
3
Very Good
8
Average
5
Poor
6
Terrible
0
Most Recent Traveler Reviews:
“Suprisingly good!”
Apr 20, 2013
travelford, Marietta, Ga | Trip type: Solo travel
Went to do mom's weekend at Purdue and late booking hotel so this was my best choice at the time. Only available was king suite....it was Surprisingly very nice, super...
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Went to do mom's weekend at Purdue and late booking hotel so this was my best choice at the time. Only available was king suite....it was Surprisingly very nice, super roomy and comfy. Very spacious and would be good for whole family! Had micro & fridge! The hotel is older but has indoor pool and for a family with kids this would be a great way to wear them out in the cold winter months! Nice lobby with computers and staff was always helpful. Still needs a little up-dating to make it perfect but they are on their way. Super convenient to Campus...better than staying out near interstate. Will stay here again for next Purdue visit. « less
Read management response to this review.
Management response from Karen Mormile, Starwood Hotels
Dear travelford, Thank you for your feedback on your recent stay. We're thrilled to hear that you enjoyed your stay and that it was comfortable. We can't wait to welcome you back with the same great service again soon!
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“so-so”
Apr 20, 2013
hockeygolfer, Indiana | Trip type: Family
1) When the heat kicked on it sounded like a jet engine, I woke up every single time it kicked on, unreal!!!! I'm now on little sleep if any.
2)...
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1) When the heat kicked on it sounded like a jet engine, I woke up every single time it kicked on, unreal!!!! I'm now on little sleep if any. 2) Telling me the WiFi is slow because a lot of people are using the internet is lame, the whole Purdue campus is WiFi and no one has a problem. Perhaps it's the router, duh, but it's free so what the heck. 3) No exhaust fan in the bathroom? Really? 4) The shower gel and shampoo dispensers in the shower are the same, yuck. « less
Read management response to this review.
Management response from Karen Mormile, Starwood Hotels
Dear hockeygolfer, Thank you for taking the time to write a review on your recent stay. We’re sorry to hear that your stay did not meet your expectations. We have forwarded your feedback to our team so they may take action on fixing some of the items you mentioned. As for Internet access, thanks for letting us know that it was not running as fast as you would like. We will look into options to increase bandwidth as it is our goal to provide our guests with great service and comfortable stays. Thanks again for sharing and we hope you will give us another chance to host you when you’re traveling to the area.
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“Close to Purdue dorms”
Apr 15, 2013
Ann N | Trip type: Family
I have stayed at this property twice. The first time in September 2012 and again in April 2013.
The September visit was a room with a Suite and King size...
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I have stayed at this property twice. The first time in September 2012 and again in April 2013.
The September visit was a room with a Suite and King size bed. There were two rooms, one sitting area with TV fridge and microwave and another room with the bed and bathroom. The bed was very comfortable but the shower tile and the toilet handle were in need of significant repair.
In April, we stayed here because there was a function at the hotel on Saturday. The room we had faced the indoor pool area. Due to multiple special events that weekend, all hotels had a prepay policy when making a reservation.
I should have asked for a room not facing the indoor pool and game area. It was very loud from 0830 am until 1100 pm. To make matters worse, the heating and air conditioning unit was so loud with a screeching and clunking sound, it woke me up every time it cycled on and off. The front desk was not able to accommodate a room change because they were sold out. The cost was also the highest I have ever paid for a room at a Four Points. Essentially, the prepaid rate was as much as I would usually pay ($239 per night) to stay at the full service Sheraton, not the Starwood lower end Four Points property.
Given the cost, noise and the condition of the air/heating unit, I will look for other options for a hotel room, even though less convenient to Purdue.
On a positive note, the food and banquet service for our event was very good. I would recommend having an event there. « less
Read management response to this review.
Management response from Karen Mormile, Starwood Hotels
Dear Ann N, Thank you for taking the time to share your feedback. We’re sorry your stay did not meet your expectations and was not as comfortable as you had hoped. We apologize for any inconvenience you had with issues to your room. We have forwarded your comments to our Engineering team so that they may take a look at the issues you experienced. Thank you again for sharing and we hope you’ll give us another chance to host you in the future. Please feel free to reach out to us in advance to request a room not facing the pool and we will do our best to accommodate you.
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“Convenient to Purdue, but facility is a trip back to the 1980's”
Mar 14, 2013
USAtraveler077, Chicago, Illinois | Trip type: Business
Please note I have given the facility an average rating and also note I would stay there again, but how this ever got a Sherton Four Points status is beyond...
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Please note I have given the facility an average rating and also note I would stay there again, but how this ever got a Sherton Four Points status is beyond me. I am not very familar with the area or it's history, but the design of the hotel looks just like the Holiday Inn facilities that included a "Holidome" from the early 1980's. The room was clean and comfortable, and the bath was clean, but the tile floor was very dated.
The front desk staff was courteous and check in and out was fine. I used the fitness center and all was fine except the televisions did not work.
Buffet breakfast was good. I don't know what it cost as it was included with my conference. « less
“Very Friendly Staff”
Mar 10, 2013
Teresa M, Hobart, IN | Trip type: Family
I stayed overnight to visit my son at Purdue. Danielle at the front desk was very nice and knowledgeable making the check-in process quick and easy.
The housekeeping department could...
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I stayed overnight to visit my son at Purdue. Danielle at the front desk was very nice and knowledgeable making the check-in process quick and easy.
The housekeeping department could use a little help. I found a sock in our room that did not belong to any of us and the bathroom floors around the baseboards really should be cleaned.
Overall a very nice family place to stay and play. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Four Points by Sheraton West Lafayette
Standard
One King Bed or
Two Double Beds
Get a good night's sleep with premium bedding and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Four Points by Sheraton West Lafayette
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Swimming pool - indoor
Telephone
Telephone in all rooms
Television
TV - Free Showtime
Terrace
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Four Points by Sheraton West Lafayette
1 hour from Indianapolis International (60 miles )
10 minutes from Purdue Airport
(2 miles )
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"I have been working with Samantha and she has made the process seemless and easy. Thanks for checking up. This was the first time using you for a block of rooms ~ what a great set-up you have! My days of calling individual hotels directly are over. I will be using and recommending your services again." M.R. - East Lansing, MI
"I appreciated your service -- our rates were well below what we paid at a Holiday Inn 6 years ago! (and NOTHING is cheaper than six years ago!!) Again thanks, and I will certainly recommend your website to others!" M.L. - Waverly, IA
Based on 22 traveler reviews 
Value
Service
“so-so”
“Convenient to Purdue, but facility is a trip back to the 1980's”
“Very Friendly Staff”
Standard