Overall Score3.0/ 5
When we arrived the young lady at front desk was not friendly at all. In fact she checked us in and gave us our key without making any eye contact. I think she looked up once and only because I asked her a question. The hotel did look very nice and clean. The only other complain I have is about the mattress. When my husband and I got into bed, there was a big dip on the mattress, so much so that I had to put a pillow behind my back so I would not have to roll into him. Also, when I made reservation online I was supposed to have a room with a king size bed but the room had two queen beds. Not a bid deal I guess but again the young lady did not even bother to mention it. I regret not getting her name but she sure could use a class on customer service.
Verified Review, stayed from Thu Jul 24 to Fri Jul 25 2014 at a $55.25 average nightly rate.